The first tests of our Bionny 4.0 bracelets are very satisfying. I was able to evaluate mine during an 18 km run to compare my cardiac metrics with my Garmin Fenix 6, and the results are very simila... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Briony, who was Jamie’s child psychologist, really tried to get information out of him, but it was clearly not easy for her. The thing that put my score at 3 was when she literally asked Jamie if... See more
It was quick delivery and payment process, then delivery time , expecting, receiving and then connecting and getting to know; everything smoothly done and with nicely working app and comfy band at the... See more
Everyone has their own experiences. Delivery was on time. So I get to match with my Whoop for comparison. It's not as big as the Whoop so I wore them on the same wrist. Comparisons after day 1 almost... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product, good app and excellent customer service…
Simple ordering process and kept…
Simple ordering process and kept updated with delivery. Yet to have the band delivered so can't comment on it's performance
Not recomendet !!!
Not recommended seller. They don't even adhere to their own returns process, as set out on the homepage. No chance of a return.
NOT A SERIOUS SELLER!
Support response:
Hi,
I'm sorry, but we cannot accept a return of this product or provide a return address. Due to product safety and reuse concerns, returns are not accepted in this case. ⚠️🙏
Thanks for your understanding.
Angela,
Customer Service Manager
Need to test longer to give an accurate…
Need to test longer to give an accurate answer
Good to have 👍🏾
Simplicity of use and monitering
Simplicity of use and monitering, affordability and not to bulky.
Product in good condition
I just ordered but I’m going to try and…
I just ordered but I’m going to try and looks this what I actually want
Big Scam
I strongly recommend thinking twice before purchasing from this company.
I returned my sports tracker and am still waiting for my refund. Instead of simply resolving the issue and returning the money I am owed, the process has been dragged out with one excuse after another.
What I find most concerning is not just the delay itself, but the way the situation has been handled. I have repeatedly been given explanations and assurances, yet the refund still has not arrived. At this point, I have completely lost confidence in the company and in the information being provided by their customer service.
Taking a customer's money is easy. How a company behaves when something goes wrong is what shows you what kind of business you are actually dealing with. In my experience, the handling of this refund has been extremely unprofessional and unacceptable.
I should not have to repeatedly chase a company to get my own money back after returning a product.
I am sharing this review because I genuinely think potential customers should be aware of my experience before placing an order. Based on the way my refund has been handled, I cannot recommend this company.
Never give up
Very easy to navigate and the app information was excellent
The shopping experience was great
The shopping experience was great. Apple Pay made payment easy, and I could do it from my phone. Note: This review is only for the shopping experience. I haven't tried the product yet and will leave a review after I receive it.
I was really drawn to the fact that we…
I was really drawn to the fact that we don’t have to pay a yearly subscription, which is a big help for many people to keep track of their health. To me, this feels very valuable because the company looks out for us, not just focused on making money.
Long time to get product
Long time to get product
Still not received
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








