biopreventative Reviews 154

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Charged me, but email they sent for intake form was broken. Have called and emailed, no response other than an automated text. Info forwarded to lawyer, it's his issue now.

Rated 5 out of 5 stars

Been taking BioRevive Cut Xtreme now for around 1month, 1-2 caps in morning but the way I’ve been taking them is 1tab 8am then another around 10/11am - Bloating after meals has gone, I’m now seeing we... See more

Company replied

Rated 5 out of 5 stars

Really satisfied with the service and the outcome. It’s been convenient, the treatment is working, and the support has been great. Never thought I'd manage my weight loss journey online, but here we a... See more

Company replied

Rated 5 out of 5 stars

I have had a smooth and great experience with BioPreventative. Signing up was fast and easy. Any questions I had, their patient care coordinator answered quickly and thoroughly. I have been on Tirz... See more

Company replied

Company details

  1. Health Consultant
  2. Health Spa
  3. Medical Clinic
  4. Medical Office
  5. Sports Medicine Clinic
  6. Weight Loss Service

Written by the company

Biopreventative's mission is to make healthcare accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. Whether that includes weight loss, testosterone treatment, or any other treatment. With over 50 board certified physicians, and the top accredited 503A & 503B compounded pharmacies, We offer top quality telehealth care along with best in class client support, and a 30 day no questions asked refund policy.


Contact info

3.9

Great

TrustScore 4 out of 5

154 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The ease of this whole process was a…

The ease of this whole process was a pleasant surprise. From signing up to getting my meds, everything was smooth. The progress I've made is incredible.

May 16, 2024
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Reply from biopreventative

Providing smooth and hassle-free service is our top priority. Thank you, Daniel!

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Rated 5 out of 5 stars

Really satisfied with the service and…

Really satisfied with the service and the outcome. It’s been convenient, the treatment is working, and the support has been great. Never thought I'd manage my weight loss journey online, but here we are, and it's fantastic. Easy steps to follow and real results to show.

May 15, 2024
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Reply from biopreventative

It's truly a pleasure to hear that you had a positive experience with us! Thank you, Adrianus!

Rated 5 out of 5 stars

They make the process so simple and…

They make the process so simple and stress-free. I was skeptical about the treatment at first, but now I’m a believer.

April 13, 2024
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Reply from biopreventative

We're thrilled to hear that you found your experience seamless! Providing smooth and hassle-free service is our top priority. Thank you, Clark!

Rated 5 out of 5 stars

The convenience of this service is…

The convenience of this service is unmatched. Everything from the comfort of my home and the results have been encouraging.

May 2, 2024
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Reply from biopreventative

It's truly a pleasure to hear that you had a positive experience with us! Thank you, Harrls!

Rated 5 out of 5 stars

Didn’t know what to expect

Didn’t know what to expect, but it’s been a positive experience through and through. The treatment’s effective, and the service is top-notch.

May 3, 2024
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Reply from biopreventative

It's truly a pleasure to hear that you had a positive experience with us! Thank you, Anderson!

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Rated 5 out of 5 stars

Straight to the point

Straight to the point, no messing around. Filled out my details, had a chat online, and my treatment was on its way. Seen good progress, too.

May 2, 2024
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Rated 5 out of 5 stars

Value for money

Value for money? Absolutely. It's all online, from signing up to chatting with the doc, which suits me just fine. And the treatment's making a difference.

April 4, 2024
Rated 5 out of 5 stars

Simple

Simple, straightforward, and it actually works. The doc explained everything over the video call, making me feel at ease right away.

April 29, 2024
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Rated 5 out of 5 stars

This is legit

This is legit. Easy to get on board, and the doc was real understanding. Never thought I'd see results like this, especially with everything being online.

May 2, 2024
Rated 5 out of 5 stars

Wasn't sure at first

Wasn't sure at first, but wow, it worked wonders for me. The sign-up bit was simple, and chatting with the doc online was straightforward and kind of comforting.

May 3, 2024
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Rated 1 out of 5 stars

Where to start: DON'T

so much is wrong. Let's start with the fact that do not tell you upfront that at a certain point, the price point goes up $149.

Then when they ship that, they no longer include supplies.

Then, they missed a shipment and instead of being on schedule, they are now sceduled to miss it very other month.

You can't call anyone because customer sevices has a revolving number that does not pick up.

May 7, 2024
Unprompted review
Rated 3 out of 5 stars

Refund request

Edited on 5/4:
On Monday the 29th, I made another call and successfully obtained a refund for my second purchase. Despite this, my refund request for the first purchase had not been acknowledged.

After sending another email outlining the unclear refund policy and asserting my entitlement to a refund, they promptly refunded my initial purchase as well.

Overall, my claim was resolved, but after a lot of calls and headache. However, the agents have always been very attentive and helpful to me!

—————

On March 28th, I placed my initial order and, as per their refund policy, I am entitled to request a refund within the first 30 days, under the 'no-questions-asked 30-day refund policy for all new customers.'

Moreover, to my surprise, I discovered that a second order has been charged to my account without any prior communication from their representatives. Contrary to what I was assured during the signup call, I expected to receive CONFIRMATION from a representative before any subsequent purchases were processed.

I sent them an e-mail asking for a refund, called their contact number twice and was told that one of their supervisors would get back to me by the end of the day. As it was already 4:30 pm on Saturday and no one had called me, I decided to call them again and to my surprise again, the office is already closed.

I just want my money back! Unfortunately, BioPreventative broke their word to me twice! I'm writing this so that what's happening to me doesn't happen to other people!!!

April 26, 2024
Unprompted review
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Reply from biopreventative

Hello Juliana, we apologize for the delay with your refund. We have fully processed your request at this time, please let us know if there’s anything else we can do to help assist you

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