Bioracer Reviews 

I’m absolutely delighted with my Bioracer cycling kit. The quality, fit and overall comfort are simply amazing. I genuinely love wearing it!

On top of that, the entire shopping experience was excellent. Shipping was super fast and everything went smoothly from start to finish.

It’s rare to find such a great combination of product quality and customer service.

I’ll definitely be buying from Bioracer again. Highly recommended!

Excellent product, service and price.
Very happy.

Prompt delivery and a good quality product.

Fantastic fit !!!
You guys nailed it perfectly in design, comfortably snuggles on my body and beautiful style combination.
Now I'm going to order the Belgian national racing speedsuit to match my Tom Boonen edition S-WORKS Venge and the helmet.
Thank you for creating such a wonderful product 👍🏽

Super quick delivery and great cargo bib shorts at a very good price. Will definitely be buying from Bioracer again.

Were two perfect Tri suits for my girlfriends and my first Triathlon. Also the shipping was fast. :)

The site is easy to use and the info is relevant. The payment process is swift as well as the shipment.
Best of all is the quality if the equipment, really good.

Looking at the negative reviews I first had my doubts about ordering something from Bioracer, but the range of attractive clothing ultimately convinced me to place an order.
And I must say I have no regrets!
Ordering and delivering went smoothly and the clothes are fitting very well and are of good quality.

I purchased a Bioracer cycling kit with my team mates through the intermediation of Hardskin the italian counterparty.
Both jersey and bibshort labeled as Bioracer.
A few points:
1) fabric not breathable
2) chamois unconfortable only after 1h ride
3) lower leg grippers really stiff and unconfortable
4) stitching poorly executed
What else?
At the same price point you can find way better choice
Stay away from Bioracer

The worst cycling kit we have ever purchased.
We purchased BIORACER kit for our team through HARDSKIN, although the garments are branded BIORACER.
Without any doubt, this is the worst cycling clothing we have ever bought and used. The quality is shockingly poor and far below what we expected, especially considering the price.
The finishing is rough, the stitching feels cheap and poorly executed, the fabric is not breathable, and the overall fit is extremely disappointing. The leg cut is absurdly short, and the lower gripper areas are incredibly uncomfortable during use.
I hoped that at least the chamois would be acceptable, but even that becomes uncomfortable after just over 30 kilometres. In real riding conditions, the kit is simply unusable.
Compared with our previous supplier, at the same price level, there is absolutely no comparison. The difference in quality, comfort and performance is embarrassing.
We deeply regret choosing this product and feel we were misled by the advertising. In our experience, the reality of the product is nowhere near what was promised. This was an extremely disappointing purchase, and we would absolutely not recommend it.

The fees for the delivery were not included. What a surprise to add 45 CHF when you order more than 200 CHF.
Never.

Update 2026-05-19: The team of Bioracer have replied and handled this issue by both replying in writing and providing the shipping link. Apparently, the parcel had been shipped and arrived at a Pick-up point but I had not received any information about this.

Backstory and update for transparency for anyone considering buying from Bioracer.

2026-05-05: My order was confirmed by email, together with a delivery note and information that I would receive a tracking link shortly thereafter.

2026-05-08: By this point, I had expected to receive the tracking link, but nothing had arrived. I therefore contected Bioracer and asked for the tracking information.

2026-05-12: Bioracer replied by email, stating: "Seems like something went wrong by UPS processing your order. No updates were shown in the link. That's why I made sure a new shipment will be sent out today. You will receive a new shipping link tonight".

Note that I had not even received the first tracking link..

2026-05-14: I contacted Bioracer again, since no tracking link had been provided.

2026-05-18: I contacted Bioracer again, as I still had not received any tracking link.

At this point, my experience suggests serious issues with Bioracer's logistics and customer service. Despite several follow-ups, I have still not received the promised tracking information, and the matter does not appear to have been handled with the urgency one would expect from a professional company.

Everything above points to the fact that UPS (or whatever courier they use) have not even recieved the goods from Bioracer.

Based on this experience, I cannot recommend buying from Bioracer. I personally will not purchase from them ever again.

As of now, I still do not know whether I will receive the goods I paid for. I will wait a little longer before considering further legal action, but the lack of communication and follow-up has been very disappointing.

"Milan", you are very welcome to reply to my emails on info@bioracer(dot)com as there is no "private message" function here on Trustpilot.

Looking forward to your reply.

Custom order fully paid but just just never delivered. I have contacted sales representatives several times by email without receiving any response. I have also attempted to reach the manager and have not heard back either.

At this point, the lack of communication and follow-up is becoming quite frustrating. THERE IS NO ANSWER AT THE EMAIL GIVEN BY MILAN IN HIS PREVIOUS ANSWER. Marketing.hq at bioracer.com just doesn’t exist.

My order wasn't delivered, and there was no tracking number. Customer support replied only once, claiming the order had been delivered, which is a lie. They haven't responded to any of my subsequent emails. I want my money back.

Surprised by the various negative reviews - have ordered from Bioracer multiple times and always had a good customer experience - including replies and order updates etc. Any issues have been dealt with promptly too.

Very disappointed. I ordered a beanie and paid immediately. No tracking number has been provided, delivery is taking a very long time, and the company does not respond to emails. No product has been delivered.

Great products I've purchased and would buy again. But, when there is a problem, good luck. Their customer service needs to be reworked to actually help the customers who spend thousands on their products instead of deflecting the problem back to the customer. For example: I e-mailed bioracer if they can help me with their shipper (UPS) to change delivery to hold at a UPS location so it doesn't ship back to Bioracer, they basically said "not our problem" when they are able to make changes as the shipper. The buyer does not have those rights.

I bought a pair of aero socks that fell apart after one ride, I contacted customer services but I did not get a reply.

Non existent customer service

Ordered some jerseys and bibs and never heard from the company again. No tracking code shared with me, 6 weeks later and have not received the merch and the customer service team would not reply to any of my emails (not even an acknowledgement)

Cannot comment on quality of the gear as I never received it