Biosafeone Reviews 

430
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extremely effective products and knowledgeable staff who provide helpful guidance to resolve difficult septic system problems. Many people highlight the exceptional quality and reliable long-term performance of the treatments, noting how easy it is to place monthly orders and receive fast deliveries. However, some customers also noted minor delivery concerns, such as shipments being delayed, packages arriving damaged, or initial order confirmation emails missing. A few other people also felt that communication or tracking details could occasionally be improved when waiting for urgent items.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing deep satisfaction and noting that it... See more

Staff

Reviewers highlight positive aspects of staff, noting that certain representatives are exceptionally... See more

Quality

Clients share positive opinions on quality, noting that the items keep septic systems exceptionally clean,... See more

Customer service

Consumers find customer service to be positive, frequently praising the highly responsive support team and... See more

Order

Customers had positive experiences with order, frequently expressing appreciation for the straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using biosafe in our septic tank for 13 years and put one bag in my tank the first of every month. As a precaution, I had our septic tank pumped and the septic company could not believe that... See more

Company replied

Rated 5 out of 5 stars

Chris was extremely knowledgeable in guiding me to the right treatment program and great with follow-up. This is a serious problem with the septic and Chris gave me all the important details to sol... See more

Rated 5 out of 5 stars

This company reached out to us in a prompt fashion. Answered all of our questions and gave us great information which we did not know. The suggestions were followed in detail regarding our gravity fe... See more

Rated 5 out of 5 stars

We were dealing with a failing 30+ year old septic system. No problems with solids, but the water was not draining out because the tank was clogged with black biomat. It’s the oils and chemical residu... See more


Company details

  1. Septic System Service
  2. also in
  3. Biotechnology Company
  4. House Cleaning Service
  5. Manufacturer
  6. Microbiologist
  7. Waste Management Service

Written by the company

Manufacturer and Distribution of Lab based bacterial/enzyme cleaning products. Highly effective specialized patented Commercial and Residential Septic Maintenance and Septic Repair Products that treat all types of septic systems: septic tanks, cesspools, drywells, lagoons, seepage pits...Also manufacture grease trap cleaning products for restaurant and hotel industries, institutions, food service industry, catering halls, nursing homes, military, hospitals, schools, daycare, and many other types of commercial establishments. Same derived products used to clean Exxon Valdez Oil Spill. Bio-Safe One, Inc. offers the best septic tank treatments on the market. We are the #1 in the #2 business. Our patented products truly work exceptionally well. They cannot be compared to other products since they contain proprietary formulas that were used in the cleaning of the Exxon Valdez Oil Spil. If you read our reviews biosafeone.com products eliminate pumpouts, remove septic tank odors, restore failed drainfields and leach fields. If your drainfield or septic tank system is failing we strongly recommend following our online treatment guide found on our website www.biosafeone.com. If you follow this we have literally over a 99% rate of success at restoring failed septic systems. We offer free technical support with our products with experienced field technicians some with over 20 years experience. We guarantee lab quality 100%.


Contact info

4.9

Excellent

TrustScore 5 out of 5

430 reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(430)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

I've been using biosafe in our septic…

I've been using biosafe in our septic tank for 13 years and put one bag in my tank the first of every month. As a precaution, I had our septic tank pumped and the septic company could not believe that I only had less than 1 inch of sludge in the bottom of my tank. They were amazed at the tank look like brand new and couldn't believe it had not been pumped in over 13 years. That made the septic company a true believer in biosafe one and now they carry it on their trucks for their customers.

October 23, 2026
Biosafeone logo

Reply from Biosafeone

Thank you Stephen we appreciate your business. You are as well as all our customers valued and greatly appreciated. Have a great weekend!

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Rated 5 out of 5 stars

Had slow septic tank leach field slow

Had slow septic tank leach field had not working right has not been pumped in 20 years opened up take heavy sludge on both liquid and solid side leach line heavy with black sludge started treatment with the five bucket and powder combination for thirty days each treatment tank getting cleaner reduction of sludge seems to be breaking waste down leach field working now

September 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Level 3 shock using as ongoing…

Level 3 shock using as ongoing maintenance for a system that is in recovery. The B-112 and BOSS packs combo worked great saving a 28 year old failing system a little over a year ago. This product along with their technician guidance on my particular 7 zone gravity system, was successful in stopping my system from getting worse then digesting years of thick biomat to restore proper drainage.

Ordering was straightforward with their online guide and delivery was fast.

August 5, 2026
Rated 5 out of 5 stars

Been using Bio-Safe for about 4 to 5…

Been using Bio-Safe for about 4 to 5 years. Septic system is over 50 years old. Have had problems in the past with overflow, but using Bio-Safe seems to have stopped the problem. Have not had to have septic tank pumped as frequently as before. Very good product.

August 3, 2026
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Rated 5 out of 5 stars

USED BIOSAFE ONE SINCE 1990'S

I have used this product since the 1990's. I had the tank emptied in 2004. Then the last time I had the septic emptied was in 2024 and was advised that the tank was almost empty. Every time I have had the septic emptied, I was told that I did not need to have septic tank empties.

July 2, 2026
Rated 5 out of 5 stars

Customer service (CS) was over top

Customer service (CS) was over top. I ordered (2) BIO-112 for an urgent issue I had as I was hoping not to have to replace my drain field. I checked tracking UPS stated our was order was damaged in transit and being returned to the shipper. I called CS on a Sunday expecting a call on Monday, Chris reached out on Sunday and said he would get a new order out first thing Monday morning. I was shocked someone would call me back on a Sunday. Chris call me 6am mountain time on his personal cell to tell me a new order was being processed at that time. Chris even sent a complimentary shock pack with the new order. In this day & age of some horrible CS it was refreshing to know that some people do truly care about their customers. 5 STARS for CS, follow up, expediting new delivery and a free shock pack to boot!!
I'm looking forward to placing another 5 star review when the results come in.
A BIG thanks to Chris...

June 29, 2026
Unprompted review
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Rated 5 out of 5 stars

My customer service representative was…

My customer service representative was Chris, who loves Bar-be-que. He explained very thoroughly the products and why they are superior to other products which claim to do the same thing. He explained the cost of the products, and told me of "specials" that were available. Totally a professional and very nice man. Would ask for him again when purchasing.

June 9, 2026

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