BIOVEA Reviews 

47,220
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick delivery and efficient service, often highlighting the prompt dispatch and arrival of their orders. Many people appreciate the high quality of the products and the wide selection available, making it easy to find what they need. Reviewers also commend the company's reliability and the smooth transaction process, often noting that issues are quickly resolved. However, some customers experienced significant delays in receiving their orders, with a few reporting that their items never arrived. A few other people also felt that product descriptions could be misleading, particularly regarding dosage information, and some received damaged goods.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the good quality,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy and efficient... See more

Quality

People report positive experiences with product quality, with many reviewers stating that the items are of... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering and the swiftness... See more

Service

Customers consistently note positive experiences with service, often highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery, good range of products (although I was disappointed to get an offer of sleep aids, only to find that the product I usually buy was out of stock. This meant I missed the offer as it t... See more

Company replied

Rated 5 out of 5 stars

Very efficient - good deals. Unfortunately, had a previous experience when 2 items never arrived (DHL's fault - think we need to 'watch' them) but I did get a FULL REFUND. Very trustworthy company... See more

Company replied

Rated 5 out of 5 stars

I was looking for a trustworthy website to order melatonin for UK delivery, and fortunately found this company! There are a huge range of dosage and form options like slow release tablets or gummies.... See more

Company replied

Rated 5 out of 5 stars

I've ordered supplements from this company several times now and each time has been flawless. Really fast dispatch and delivery, no problems at all. Highly recommend.

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

Since 2001, BIOVEA has been a leading manufacturer, distributor and online retailer of high-end health and beauty products. We have built a strong reputation for service, reliability and quality by serving millions of satisfied customers worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

47K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.5

All reviews

(47,220)

4,953 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! My order was quick and you kept me informed so I could arrange to get my parcel. Definitely use you again. Thank you 👍

June 8, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Great Company

Hi I have been buying Melatonine tablets for a while from Biovea, and they are always very responsible on the delivery. Customer service is great too. I'll recommend it to anyone.

June 8, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Good service

Good service, good product, good price

June 8, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Great interaction

Very satisfying to be able to communicate with the supplier. Something went wrong with my first delivery and they instantly replaced the order and it was delivered by a courier that kept you informed all the way. Will definitely use again. So professional. Thank you.

June 16, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Excellent site, fast delivery.

Excellent site, speedy delivery and regularly have discount offers. My go to site for suppliments

June 5, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Prompt & easy order/delivery process

Prompt & easy order/delivery process

June 8, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Keeps it promises

It has the products it advertises, delivers its products well within the advertised timeframe, addresses any hiccups quickly and with transparency, and, ships from an EU country.
It has done this consistently for the time (a couple of years) that I have dealt with it.

June 5, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 1 out of 5 stars

I strongly do not recommend this shop

I strongly do not recommend this shop!!!!!!!!!!!!!!

I placed my order on March 8 2026 and today is June 18 2026. More than three months have passed, and I still have not received my order.
I also contacted customer support, but they were not helpful and did not provide any useful information regarding my order.
I would strongly advise others not to order from this company. This has been a very disappointing experience.

June 18, 2026
Unprompted review
BIOVEA logo

Reply from BIOVEA

Dear Customer,
We are truly sorry to learn that your order did not arrive as expected, and we fully understand your frustration. We sincerely apologize for any inconvenience this situation has caused you.
We have initiated a request for a full refund with our accounting department. The transaction may take a few business days to appear in your account, depending on your financial institution.
Please let us know if there is anything else we can assist you with.
Sincerely,
BIOVEA

Rated 5 out of 5 stars

Very easy to use website

Very easy to use website, product as expected and delivery very quick. Would recommend this company have used them many times and never a problem

June 5, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Good quality products

Good quality products, fast delivery to the UK

June 5, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Really good quality products and…

Really good quality products and customer service

June 4, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Fantastic company

Fantastic company , reliable , quick delivery, keep you updated on delivery , my go to online supplement retailer ,

June 5, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

I couldn't live without my product

I couldn't live without my product. It has helped my parkinsons for over 10 years. Totally trustworthy company

June 5, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Easy to order and were delivered…

Easy to order and were delivered quickly. Does exactly what it says in the description, unlike some sites who try to missell as melantonin

June 4, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 3 out of 5 stars

The original item never arrived - but I got a replacement after complaining

The original item I ordered never arrived. When I checked with DHL, it had been sent to the wrong address. They said they could not redeliver it.
Update: After posting this review, I was contacted by Biovea by email and they arranged for a replacement to be sent.

June 5, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so sorry to hear that and understand your frustration! We truly appreciate every single customer and strive to ensure your satisfaction. We have forwarded your message along to customer service and someone will be reaching out to you shortly to resolve this. Please let us know if there is anything else we can assist you with.

Sincerely,
BIOVEA

Rated 5 out of 5 stars

Perfect

delivery was very fast, and package was delivered in perfect condition. Thank you!

June 5, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. On the ball. Product line varied and extensive.

June 4, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 4 out of 5 stars

Melatonin Tablets

Quick delivery

June 4, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Perfect as always

Perfect as always

June 3, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery. Good product

June 4, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

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