I liked the old Birchbox better. I liked that I could go online and buy the larger container of products that were in the box. I've tried to purchase numerous items and you don't have them. I still... See more
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Company details
- #57 of 74 best companies in Beauty Product Supplier
- #24 of 30 best companies in Wellness Center
About Birchbox
Written by the company
Written by the company

Contact info
United States
- info@birchbox.com
- birchbox.com
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I would give 5 stars but Birchbox loses…
I would give 5 stars but Birchbox loses 1 star because the shipping takes forever and the tracking never updates right, so it's a guessing game on when I will see it in my mailbox. Also, this month, an expected item was replaced for something less appealing because of overselling. So I'm truly bummed about that. Otherwise, it's a great little box and fun to open every month and try new things.

Reply from Birchbox
Format changed -not for better
Loved getting to try products. Used to be much better though: higher end products, larger and more samples. More of what I could use. Felt new format provided inferior choices,
Actually useful products
It was beautifully packaged, everything was in great shape, it was things I would use
Great items that are useful and fun to…
Great items that are useful and fun to try!! I have found many that have become staples!! Thank you.
This is a great site
This is a great site. The service is excellent and the value of the monthly boxes is top notch
The most recent box...
The most recent box that I received for July/24 was definitely worth my membership.there were quite a few great deluxe samples. Very Happy!
Great buy!
I bought a Birchbox Subscription as a gift to my wife a few months ago, and she absolutely loves it. It was supposed to be for 3 months, but we've continued to renew due to the quality and service. I had to reach out to their support team once to update the email on the account and they were so quick and accommodating. Highly recommend!
I love Birchbox
I love Birchbox. I have been subscribing since approximately 2010 or so. I love access to high end products. My one complaint would be that often, BB doesn’t send samples based on “My Profile.” I have very short hair & BB sends products to untangle long hair. In addition, many makeup BB sends me are for young women (I’m a grandma). Otherwise, I love BB & Will continue to subscribe.
Amazing variety
I was impressed with the amount and variety of this months box. The best one so far.
Glad we get to chose what items in our…
Glad we get to chose what items in our monthly box
I love being able to choose the samples…
I love being able to choose the samples that I wan instead of getting things I will never use.
I wish there was more info on each…
I wish there was more info on each product like there used to be.
So far Birchbox is great
So far Birchbox is great. Some of the items that are in my box are things I don’t use. Some of the choices for personalization aren't great and I’m forced to choose something I can’t use. Other than that it’s been great
A surprise every month
I love receiving and trying different products. Many things are repeated which is fine if I can choose which products I'd like to be repeated.
I love having something that I have…
I love having something that I have selected to look forward to!! I love the options any other issues I had resolved timely and professionally
I think the price….
I do like Birchbox; however, I think the price of what I’m paying yearly is too much, considering most of the contents are “sample” size, 5 products per monthly box. If you decide to choose a full size that counts as 2 sample choices.
Options to choose products and boxes…
Options to choose products and boxes are received monthly again
Love the brushes I just got.
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