I received multiple months of billings charges for an account I never created. They would not take action without an invoice number, since I didn't receive an email from the charges I don't have an i... See more
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We needed a simple SMS reminder setup. Submitted the request on Sept 25 for an alphanumeric sender and topped up balance on Oct 3. On Sept 30 support said there’s no ETA and even uncertainty about lo... See more
Most aspects are bad, price is bad, uptime is bad, service and support is extremely bad. Trying to get to their support to help in sorting out our subscription took close to 2 weeks and there is still... See more
I purchased a NL based telephone number for WhatsApp. The Number is unable to be registered and after unfruitful interactions with the unresponsive support team, the issue is not solved after two week... See more
1.6
Bad
23 reviews
No history of asking for reviews
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Real bad support
Real bad support, sales is extremely pushy and react only when you need to pay more. But otherwise it's impossible to get fast responses.
Would not recommend.
Changing every month their panel is very confusing.
Migrating to a competitor that has better features (we found some issues with bird) even if they cannot cancel our current contract.
July 1, 2025
Unprompted review
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Extremely poor customer service—their…
Extremely poor customer service—their restructure was not communicated to customers, which is unacceptable. Responses have been automated and generic, lacking any real support.
Overall, the experience of moving to Bird has been disappointing.
February 17, 2025
Unprompted review
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