As others have said, no chat, returns impossible....."Under review" is the email you get after u initiate a review....I ordered two pair of shoes, one the sizing was off, BUT THE SECOND BOX HELD TWO D... See more
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I've been trying for more than a week to reach customer service at Birdies because an order supposedly sent weeks ago has not progressed and we think may be lost. Emails are either ignored or sent ba... See more
Rave reviews convinced me I needed to buy these shoes. They arrived two to three weeks after I ordered them from Birdies' website. They are very pretty, but possibly the worst designed shoes ever. Th... See more
Their phone number doesn't accept calls. Their chat is disabled. Their email address is defunct. I purchased a pair of shoes that were cute but ran extremely small. I even paid for "free" returns/ship... See more
Company details
Written by the company
The most comfortable shoes in the world that are secretly a slipper. Birdies combines elevated style, luxurious comfort and everyday versatility. Free shipping and 30-day fit guarantee.
Contact info
38 Keyes Avenue, 94129, San Francisco , United States
- 650-800-6059
- help@birdies.com
- birdies.com
1.6
Bad
43 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Awful service
Awful service. Placed all prior orders through a large retailer. Received a promo from an affiliate retailer, placed the order. The next day received a promo from Birdies direct, placed another order. Received both order confirmations on 11/27/20. Three weeks later, no updates. I contact Birdies only to be told that they flagged both orders as fraud. They never contacted me! They told me I can go on a wait list for both items. What kind of service is that? I will not buy from them direct and may never again at all! Way to loose brand loyalty.
December 16, 2020
Unprompted review
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