Bird Travel Reviews 

197
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

We have had 3 trips with Bird Travel. 1st trip was to Singapore and Malaysia. Package was put togather by Oscar. He suggested that we should go to Maldives and then to Singapore. This was not in our i... See more

Rated 4 out of 5 stars

Handy when you are busy and navigating booking flights at the last min, help with check in details, travel delays etc

Rated 5 out of 5 stars

I was helped by Victor B. He certainly knew his job. I was let down badly by another agency, but Victor rectified all their errors. Anyone who needs help booking their trips successfully should call t... See more

Rated 5 out of 5 stars

It's was wonderful in communicating with Mr Joy without any inconvenience caused. Mr Joy is very kind and respectable. May God bless him forever. I hope you're continuing the way he is/... See more

Company details

  1. Travel Agency

Written by the company

Based in the heart of London (124 City Road), Bird Travel is an established UK travel provider specialising in premium, stress-free travel management. We look after every aspect of your journey; from individual flights and boutique hotel reservations to intricate, bespoke itineraries and holiday packages. Our business is built entirely on customer satisfaction and long-term relationships. We believe that luxury lies in the details, which is why our dedicated team works tirelessly to ensure your travel is seamless from start to finish. Have you traveled with us recently? We invite you to share your experience below. Your feedback helps us maintain our exceptional standards and helps fellow travellers book with absolute confidence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

197 reviews

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4.6

All reviews

(197)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Victor has been great!!!

Victor has been a great help. He booked our tickets for Lourdes and really went out of his way to ensure that we had a smooth break. He even helped with our check in both on arrival and departure. His been very patient with us. We have booked our honeymoon with him so I hope we get the same experience. I will write another post on how it went. So far we have had a pleasant experience and victor has been outstanding.

March 24, 2023
Unprompted review
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Rated 5 out of 5 stars

The telephone call was better great

The telephone call was better great, speaking to you for the first time wasn't easy , at least you respond with a good telephone manner, i don't really have a computer to make easier for my self, everything i did on my phone wasn't straight forward, the help you gave me was good, it was quiet long and difficult to go through, all i want now is my ticket , i'm not confident with your provided, booking every on line is not easy, but i have to get use to it, the hotel look beautiful , i need to check out the airport first and see it, your help was very important to me and you was polite is good we have a long conversation about travel, this is my first time to booked a tickets on line. i think the price is expensive but i will manage it, i think is a good company, i've never try something like this before, i just dont want to have problem by getting on the plane, thank you for everything you have done for me, i dont want have problem with services,

April 4, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible - avoid at all cost

I purchased two tickets to Rome from Bird Travel on March 4 2023. Their representative (Ethan) sent what he claimed were the boarding passes. They weren’t - they were a confirmation notice of the purchase. We turned up at Stansted Airport and Ryan Air rejected the document Bird Travel had issued us. We were required to pay an additional £110 to Ryan Air direct for them to issue the Boarding Passes at the airport. We were in fact fortunate as we secured the last seats. Bird Travel refuse to reimburse us the additional costs. Cannot recommend Bird Travel - consumers are far better off buying the tickets directly from the airline.

March 13, 2023
Unprompted review
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Rated 5 out of 5 stars

My agent was Victor B

My agent was Victor B, he found me a great deal return flight from Londo to Miami.
When extenuating circumstances arrived affecting my final payment Bird Travel were very supportive
I will definitely use this company for future holidays
Thank you Victor B

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Special service

I was helped by Victor B. He certainly knew his job. I was let down badly by another agency, but Victor rectified all their errors. Anyone who needs help booking their trips successfully should call this agency. Highly recommended. Alan Rowland.

February 15, 2023
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Rated 5 out of 5 stars

Would definitely recommend this…

Would definitely recommend this company.....helped me last minute in emergency to book tickets at its cheapest price with discounts...it was a pleasure dealing with them, beautifully coordinated between us but have to say they were at their best with loyalty,respecting and full of gratitude and the most of all being honest with prices.
Recommended to all .

Thank-you for all help.
Many kind Regards
Saima Akram

February 10, 2023
Unprompted review

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