Biruni Hospital Reviews 22

Reply from Biruni Hospital

Dec 26, 2025

Dear Hussain,

Thank you for taking the time to share your experience and for acknowledging the quality and efficiency of our services. We appreciate open and constructive feedback.

We would like to clearly emphasize an essential principle of our medical approach:
At Biruni Hospital, all treatment and surgical recommendations are made strictly in line with internationally accepted medical guidelines and clinical standards. Decisions are never based on urgency, pressure, or non-medical factors, but on evidence-based medicine, test results, and guideline-supported indications.

In your case, following the evaluation of your tests, our medical team explained the possible medical options and scenarios related to gallbladder stones, in accordance with these guidelines. Part of practicing ethical medicine is transparently informing patients not only about current findings, but also about potential risks and future complications that may occur in certain cases. Not explaining these possibilities would mean incomplete and irresponsible medical counseling.

We sincerely regret if this comprehensive medical explanation caused concern or discomfort. However, our intention is never to create fear, but to ensure that patients are fully informed so they can make decisions consciously and confidently. As an ethical and transparent institution, this is a responsibility we take very seriously.

We would also like to clarify that no patient is ever pressured into surgery or treatment. Our team operates with a communication-based approach, respecting patient autonomy and personal preferences at every stage. The final decision always belongs entirely to the patient.

We remember your case well. You were assisted by Mr. Adam and received a check-up program, and as the managment, we personally familiar with the process. Every recommendation made — for you and for all our guests — is always grounded in solid medical reasoning and guideline-based practice.

Regarding supplements, only commonly indicated and medically appropriate supplements were suggested, without obligation, and always as supportive measures.

We appreciate your feedback and believe this situation may have stemmed from a difference in perception rather than intent. Your health, safety, and right to informed choice remain our highest priorities.

Kind regards,
Biruni Hospital

Reply from Biruni Hospital

Nov 17, 2025

Dear Guest,

Thank you for taking the time to share your thoughts. We truly value every patient’s feedback, as it helps us better understand individual expectations and experiences.

We would like to clarify that your medical process was carried out according to international clinical standards. Upon reviewing your documents, our medical team provided the examinations and recommendations they considered most appropriate for your health profile — including offering you additional support and special discounts to ensure you received comprehensive care.

At Biruni Hospital, we share every piece of information with our patients with complete transparency at each step of the process. If at any moment you feel that a detail was unclear or that a certain step may not fully meet your expectations, we always respect your decisions entirely and do our best to adjust the process in a way that is most beneficial and comfortable for you.

We understand that the difference between an expected plan and a medically advised plan can sometimes create confusion. For this reason, our coordination team is always ready to explain each step in detail and assist with any additional questions.

If you feel that there are still points you would like us to re-evaluate or discuss further, we would be happy to review everything once again and offer any additional guidance you may need. You can reach us at [insert contact], and a senior coordinator will support you directly.

Your health and comfort remain our priority.
Biruni Hospital — where medical ethics and patient care come first.

Reply from Biruni Hospital

Updated Nov 17, 2025

Thank you so much for sharing your experience and for choosing Biruni Hospital 🌷

Your story truly reflects what many patients from the UK are feeling — the frustration of long NHS waiting times and the difficulty of simply being seen when you need care most. We’re proud to offer an alternative that puts patients first: fast, direct access to world-class medical specialists without the long queues or delays.

From your first WhatsApp message to your consultation, scans, and surgeon meeting — all in one day — this is exactly what we strive for: efficiency, transparency, and genuine care. Our coordinators stay with every international patient step by step to ensure comfort, clarity, and confidence throughout the journey.

At Biruni Hospital, we combine the expertise of an 80,000 m² university medical complex with affordable, self-funding options — so you can focus on recovery, not waiting.
We’re honoured to have earned your trust and are always ready to welcome more patients from the UK who seek the same high standards of care.

With best wishes,
Biruni Hospital Team 💙
Where Science Meets Compassion in Healthcare

Reply from Biruni Hospital

Updated Nov 17, 2025

Dear David,

Thank you so much for your wonderful words and for taking the time to share your experience 🙏
We’re truly delighted to hear that your journey with us was smooth from start to finish — that’s exactly what we aim for every single day.

We’re especially proud of April and our entire international coordination team, who dedicate themselves to making every patient feel welcomed, supported, and cared for as family. Their kindness and professionalism represent the very heart of what Biruni University Hospital stands for.

At Biruni Hospital, we believe that exceptional healthcare means combining medical excellence with genuine compassion — and your feedback reminds us that we’re on the right path.
Thank you for trusting us with your health. You’ll always have a home with us here in Istanbul 💙

Reply from Biruni Hospital

Updated Nov 17, 2025

EN / AR

Dear Professor Dr. Ahmed Mohammed Al Abbasi,

We are deeply honored by your kind words and your trust.
At Biruni Hospital, we believe that true medicine is not only about technology and science, but about compassion, ethics, and genuine human care.

It is especially meaningful for us when respected physicians and professors like yourself choose our hospital — it reflects the confidence that even medical experts place in the quality and integrity of our care.

We are proud that our consultant Emma could be a source of comfort and sincere support for you and your family. Our Liver Transplant and Hepatology Center brings together advanced expertise, modern technology, and heartfelt compassion to serve patients from all over the world.

Thank you once again for your trust, Professor. We wish your brother a full and speedy recovery.🌿
Biruni Hospital — Where Science Meets Compassion.

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أخي العزيز من العراق،

شكرًا جزيلاً لكلماتك الصادقة وثقتك بالاستشارية إيما.

في مستشفى البيروني، نؤمن بأن الطب الحقيقي يبدأ بالإنسانية - بالتعاطف والاحترام والاحترافية في كل تعامل مع المريض.

يجسد تقديرك قيمنا التي نمارسها يوميًا: الإنصات بصدق، وتقديم المشورة بكل إخلاص، وتقديم رعاية تجمع بين العلم الحديث والإنسانية الأصيلة.

نفخر بالاستشارية إيما، التي تُجسّد روح البيروني، حيث يلتقي العلم بالتعاطف لخدمة الإنسانية.

أبوابنا مفتوحة دائمًا لك ولجميع المرضى من جميع أنحاء العالم، لتتلقّى الرعاية التي تستحقها بكل حب واهتمام.

نتمنى لك ولعائلتك دوام الصحة والعافية. 🌿 مستشفى البيروني