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Company details

  1. Online Food Ordering Service

Information provided by various external sources

Biscuit Brand is a marketplace created by a Chemical Engineer in late 2015. It is where vendors of popular biscuit brands and homemade biscuits trade.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Scam website

Scam website. Made an order and had nothing come through (it’s been weeks!).

Tried emailing and calling multiple time, you never get a response or get through. Scam.

September 27, 2023
Unprompted review
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Rated 1 out of 5 stars

I didn't get any pink wafers, but I did get loads of spam calls.

£9 for 12 packs of pink wafers - not the deal of the century but I thought it was a price worth paying!

They never shipped, they never replied to email. I did however get a load of spam calls from numbers with the same first 8 digits as mine. Managed to shut them down after a day

The transaction didn't fully process. It's down as 'pending' on my banking app - which means I made the payment but the company has not taken the money. The recipient, listed as 'Ikste Group' in my bank app's transactions, looks to be dissolved on the .gov website, so I will assume this is not going to be taken and I'll get my money back from them when the 30 day limit expires.

Needless to say, don't bother ordering from this website. The outdated design should be a warning, if unlike me you're not a dunce.

June 18, 2021
Unprompted review
Rated 1 out of 5 stars

WASTE OF TIME

Complete waste of time. Placed an order, received order confirmation email and then heard nothing more.
Emailed them several times and received no response.
Luckily my money remained unclaimed in my account for a month until the time ran out for them to take it.
AVOID LIKE THE PLAGUE!!

March 12, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM!
Website is also very slow, I ordered months ago and received a confirmation email but no correspondence since then. They also advertise that you can 'Track your order' but you can't. I also emailed last month asking for any updates and no one got in contact with me. Avoid this website at all costs!

February 3, 2021
Unprompted review

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