Bishop Plumbing and Heating  Reviews 

273
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being excellent, efficient, and professional, often highlighting quick response times and thorough work. Many people appreciate the staff's knowledge, helpfulness, and polite demeanor, with engineers frequently going above and beyond. Reviewers often mention the company's reliability, trustworthiness, and clear communication, making them highly recommendable. Consumers are particularly impressed with the detailed explanations provided and the care taken during installations, even in sensitive home environments. The overall experience, from initial quotes to completion, is consistently described as professional and efficient, leading many to become repeat customers.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Staff

Consumers find staff to be positive, with many reviewers consistently praising their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul and his whole team were amazing! It was a simple process for us from start to finish. Thanks to great communication from the team Not so easy for Paul, as in the current situation with the... See more

Rated 5 out of 5 stars

We needed a number of quotes to replace our central heating boiler quickly (declared unsafe). Bishop provided a good price and lead time and explained in detail how they would carry out the work whi... See more

Rated 5 out of 5 stars

From start to finish Bishop Plumbing & Heating provided a competitive, professional and friendlky service. Our CH boiler was declared unsafe leaving us without hot water and warmth. Paul reacted quic... See more

Company replied

Rated 5 out of 5 stars

Bishop Plumbing and Heating were excellent to use for my boiler installation after my old boiler suddenly stopped working. The whole experience was really fantastic with prompt replies to all my ques... See more

Company replied


Company details

  1. Heating Contractor
  2. Plumber

Written by the company

As an accredited Heating company, Bishop Plumbing & Heating specialise in a variety of plumbing services as well as boiler repairs and installations. With over 30 years of experience, Bishop Plumbing And Heating Ltd is proud to have earned a reputation for fast and efficient turnaround reliability, transparency and professionalism with a team of gas safe engineers. Bishop Plumbing And Heating Ltd are expert Plumbing & Heating Contractors based in Emerson Valley, Milton Keynes we cover all of Milton Keynes, with many years of experience specialising in the following services: Plumber, Boiler Installations, Boiler Repairs, Boiler Servicing, Gas Safety Check. We pride ourselves in providing quality services to customers across Milton Keynes and the surrounding areas


Contact info

4.8

Excellent

TrustScore 5 out of 5

273 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(273)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Top notch customer service

Paul and Bishop Plumbing always provide and excellent, top quality service. On-time and only leave when the job is complete and the customer is 100% satisfied. Best service in Milton Keynes - Superb.

July 16, 2026
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Rated 5 out of 5 stars

Paul and his whole team were amazing!

Paul and his whole team were amazing!
It was a simple process for us from start to finish. Thanks to great communication from the team
Not so easy for Paul, as in the current situation with the whole country out of stock of air con units!!
He went above and beyond and our system was fitted!
No mess at all. Very professional and given thorough advice and instructions on using the system.
We're absolutely delighted, myself especially as I suffer from a medical condition which means I can't control my temperature.
A huge thank you again Paul and team.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Paul was extremely helpful taking time…

Paul was extremely helpful taking time to explain the process of installing A/C. Paul explained the quote and the current demand and lack of stock across the UK. In Saying that Paul and his team went out of their way to source premium products surprisingly quickly. When we were contacted by Jodie from his admin team, Jodie also talked us through the booking in process and what space would be needed to start and complete the work in and around each room. The installation was started by David & Harry ( Henry ) and the team were exceptional working around our home with our special needs adult children with care and consideration, which means a lot to us and our family. The two days the installation took did not feel like a chore and a stressful situation which it can do when contractors are in your home. We have nothing but praise and respect for the way we were dealt with by Bishops Plumbing & Heating! We will certainly use this company again when needed in future and have no qualms about recommending them to anyone who may need their services. Thanks Paul and all your team for your thoroughness and customer service, this is sometimes lacking within a lot of industries nowadays! Your company in our opinion is a throwback to better times.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Our annual boiler service and fitting air conditioning

At our annual boiler service and inspection I asked if Paul knew a local company that could do air conditioning, he supprised me in that was one of the services he provides. After giving us a quote we went ahead and this was fitted shortly thereafter. The work was carried out within ten days and he was right about the time it would take, even better was the fact that all packaging and rubbish was removed from site and furniture replaced where it had been moved. We only had the main bedroom fitted but we felt the difference that same night, I was able to breathe easier and I slept better for the first time since my cancer operation. Paul has proved once again that local small businesses are really good value for money and should be used wherever possible. We are going to ask Paul for a quote to up rate our shower and bath room taps for easier operation as he has proved to be a really good with price and reliability, also someone we trust.

May 21, 2026
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Rated 1 out of 5 stars

I didn’t even request a quote for…

I didn’t even request a quote for boiler or heating! Yet they have tried contacting me 6 times today via email and text and numerous calls the messages started at 06:57 this morning from someone called Paul. People have work and don’t need to be harassed I have blocked this number now I didn’t request a quote for boilers or boiler services one message or email would have been sufficient if I had done but to send multiple and call multiple times is completely unnecessary this is not how business should conduct themselves if anything it screams they are desperate for work, should I ever need a boiler replacement or services I shall certainly not be using this place

June 23, 2026
Unprompted review
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Reply from Bishop Plumbing and Heating

Hi Katie,

Thank you for taking the time to leave your feedback. We're sorry for the frustration caused by the messages you received.

After investigating, we found that your enquiry, submitted through Bark, was incorrectly categorised by our automated system as a boiler enquiry rather than an air conditioning enquiry. This resulted in follow-up messages that were not appropriate for your request. As soon as this was brought to our attention, we apologised and explained what had happened.

We understand why this was frustrating and have since reviewed our communication process to help prevent it happening again.

Whilst we never had the opportunity to visit your property or provide a quotation, we appreciate your feedback and apologise again for the inconvenience caused.

Paul
Bishop Plumbing & Heating

Rated 5 out of 5 stars

I’ve used Bishop Plumbing a few times

I’ve used Bishop Plumbing a few times, and they’re always great. When we needed a new boiler, the job was done quickly, the options were explained clearly, and there was no pressure to make a rushed decision. Very professional and trustworthy—will definitely use them again in the future.

June 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent communication & work

Excellent communication (Paul even phoned us on a Sunday when he was away to answer a query we had) and competitive price. Our tenants tell us the engineer (Dave) was prompt, polite & friendly, worked efficiently and tidied up after the work.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

First class customer service from the moment Jodie answered the phone to the next day when the problems were sorted. Thank you!🙏

April 8, 2026
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Rated 5 out of 5 stars

Great family business

Great family business, trusting, honest and knowledgeable. Had my boiler fitted a few years back by these and they’ve come back every year to service. And it was a bank holiday.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from this local…

Excellent service from this local company. Engineer came out the same afternoon, clearly experienced and knowledgeable. And carrying the part necessary for the repair. Recommended.

March 30, 2026
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Rated 5 out of 5 stars

Would recommend using Bishop Plumbing…

From start to finish Bishop Plumbing and Heating were very professional and efficient when my boiler started leaking water. Paul Bishop was very clear with the options available and the costs for each new boiler. Dave who installed the boiler and who carried out the initial inspection, was very knowledgeable, polite and carried out the new boiler installation to a professional standard. My wife and I would definitely recommend using Bishop Plumbing and Heating.

March 3, 2026
Unprompted review

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