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Bitget Reviews 2,266

TrustScore 2 out of 5

2.2

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Rated 3 out of 5 stars

I start using bitget by getting a reward coin in bitget. Then I start participating bitget events on app and social platform and found them really interested. But point redemption found very bad after... See more

Company replied

Rated 1 out of 5 stars

In my opinion, Bitget Wallet is the most disappointing platform and customer service I've ever encountered. When I deposited $6,000 into my Bitget Wallet contract account, it took over 20 hours to pro... See more

Rated 3 out of 5 stars

Overall, the exchange is decent and reliable. Deposits and withdrawals work perfectly; I’ve never encountered any issues with them. The trading conditions also look good on the whole – competitiv... See more

Company replied

Rated 1 out of 5 stars

Bitget charged me bank wireless transfer fees & other so many fees to transfer my money into my Canadian bank account. Then they told me that they could not transfer & sent a cheque. Now they are a... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Biotechnology Company
  3. Financial Institution

Written by the company

Established in 2018, Bitget is the world’s leading crypto exchange and Web3 company, serving over 100 million users across 200+ countries and regions. Bitget is committed to helping users trade smarter with its pioneering copy trading feature and and other trading solutions. With an average daily trading volume of $20 billion, Bitget is now the fourth largest crypto exchange by volume.


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You should know

2.2

Poor

TrustScore 2 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Bitget is an excellent cryptocurrency…

Bitget is an excellent cryptocurrency exchange, standing out for its robust security, low fees, and innovative tools like copy trading, ideal for traders like you who monitor markets in real time. It perfectly serves Brazilian users, with support for Pix (Brazil's instant payment system) and high liquidity in pairs like RTX/USDT, according to its recent interactions.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Bitget has been a great trading…

Bitget has been a great trading platform for me. The interface is smooth, transactions are fast, and the trading tools are beginner-friendly while still powerful for advanced users. I also appreciate their security and active community support. Highly recommended exchange!

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Building, trading, and growing with Bitget 🚀 Transparency, security, and innovation matter — and that’s why I trust the journey. 💚

I’ve been using Bitget for my trading activities, and my experience has been excellent so far. The platform is user-friendly, fast, and reliable. Deposits and withdrawals are processed smoothly, and I appreciate the strong security measures in place.
As someone active in Web3 education, I also value how Bitget continues to innovate and provide useful tools for traders at different levels. The interface is clean, the fees are competitive, and the overall experience feels professional.
Customer support has been responsive whenever I needed assistance, which builds even more trust in the platform.
I’m happy to be part of the Bitget community and look forward to growing even more with them.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Bitget is a cryptocurrency exchange…

Bitget is a cryptocurrency exchange platform known for its spot and derivatives trading. In short:

User-friendly interface: Easy for beginners to navigate, with clear charts and trading tools.

Derivatives & futures: Offers leverage trading, popular among more experienced traders.

Security: Implements standard security measures like 2FA and cold storage for funds.

Global access: Supports multiple languages and has a growing international user base.

Promotions & incentives: Often runs trading competitions and referral bonuses.

Overall, it’s decent for both spot trading beginners and experienced derivatives traders, though leverage trading carries higher risk.

If you want, I can also give a very quick personal pros and cons summary based on user experience. Do you want me to do that?

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

A secure and transparent exchange

Security is my top priority, and Bitget’s Proof of Reserves gives me peace of mind. I’ve spent a lot of time in the Product Fans community and appreciate how the team actually listens to user feedback. The Bitget app GUI is the best and feels stable even during high-market volatility. I also find the security features (2FA and withdrawal passcodes) very robust. Definitely a top-tier exchange for serious traders.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Safe, reliable, and very user-friendly

Security is my top priority, and I feel confident with Bitget's Protection Fund and their regular Proof of Reserves reports. The mobile app is very intuitive and easy to navigate even for someone new to crypto. Depositing and withdrawing has been seamless every time.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

My experience with Bitget has been very…

My experience with Bitget has been very smooth. Deposits and withdrawals are fast, the interface is user-friendly, and trading features are excellent. Customer support is responsive. So far, I am satisfied and have faced no major issues.

March 2, 2026
Unprompted review
Bitget logo

Reply from Bitget

Hello, we hope you're doing well! We noticed a low rating with your positive review. If this was unintentional, we’d appreciate it if you could update your rating to reflect your positive comment. Your feedback helps us improve our service. If you have any suggestions or requests, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Rated 5 out of 5 stars

I'm surprised not seeing a 5 star ⭐…

I'm surprised not seeing a 5 star ⭐ review because i have other CEXs on my phone but i use BITGET instead. They're reliable, safe, secure, legit, generous and stable. Their rates are perfect. Their P2P rates are good and I've never had an issue with them. I think it's the best CEX in the world.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Bitget have one of the best exchanger and wallet

Bitget have one of the best exchanger and wallet i have ever come across, the p2p over there is very easy and flexible to use and both the wallet and exchanger is very easy to use even for a newbie.
Keep up the good work, you need to only work on your giveaways cos I have participated lots of time and didn't win anything buh aside that bitget is my best and favorite exchanger and wallet.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Bitget is the best cex trading platform…

Bitget is the best cex trading platform I love so much with the new features of tradefi and also the platform is easy to navigate even for beginners as at when I started even till now I would recommend it to my friend because it wallet friendly with a lot of prices to be won

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

$300+million volume vip scam. Fraudulent scheme to deceive VIP users

I made hundreds of millions of trade volumes UID 8126009813 on this exchange having certain conditions and agreements with the official representatives of which the exchange provided me. Among these conditions were bonuses and refunds of paid fees. When the time came and I asked the official representatives of the bitget about the fulfilment of these conditions, I heard fictitious accusations. I specifically indicate my ID to show that I did not violate anything and I have nothing to hide. Unlike the representatives of the stock exchange, who tried to destroy our correspondence and come up with reasons not to pay me my money. I have every reason to believe that this is the policy of the Bitget exchange, as their VIP managers Araika and Joe manipulated my account restrictions and special conditions at the time when they persuaded me to trade. When they got the volumes, they began to ignore my messages and make up excuses without any evidence of my violations. I strongly don't recommend this exchange.

_______edited after bitget answer_____

I’ve opened dozens of tickets.

Ticket #2906964 | #2913272
and much others you keep ignoring them for 4+ month and before that you ignored my tickets since May 2025

And added my UID from account I’ve deleted after your vip manager lied to me and deleted correspondence.

February 28, 2026
Unprompted review
Bitget logo

Reply from Bitget

Thanks for your feedback. Upon checking, we are unable to find any related tickets regarding your inquiry. Without specific details, it is difficult to address your issue effectively. Please contact us via live chat or submit a webform: http://bit.ly/3HGNt3B with the relevant information so we can assist you further.

Rated 1 out of 5 stars

They manipulate with coins

They manipulate with coins, not possible to trade

February 8, 2026
Unprompted review
Bitget logo

Reply from Bitget

We understand your concerns. Kindly note that the price of a coin depends on supply and demand, market sentiment, utility and adoption etc. If you need to investigate a specific trade for transparency or to address discrepancies, please contact us via live chat or submit a webform: http://bit.ly/3HGNt3B with your trade details so we can assist you.

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