Bitplay Reviews 19

TrustScore 2.5 out of 5

2.4

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2.4

Poor

TrustScore 2.5 out of 5

19 reviews

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Rated 1 out of 5 stars

DO NOT PLAY ON THIS SITE{))))

Omg I would recommend for people to stay FAR AWAY from this casino and not even try.ive deposited over $100 dollars and won $182 .Well I never received my withdrawal and they said because my photo did not meet there security satisfaction.But that's a lie because how is it that my photo got approved when I first signed up.Now that I want to withdrawl all of a sudden my photo is not passing verification.Whem it clearly did bring h.i never received my with withdrawal and I reported them to gambling commission.So they can take them down and no more people can fall victims to there fake casino ?,'ç:-vcx,,⁹⁸⁸)l

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

Hardest deposit process ever

Hardest deposit process ever. When I sent Bitcoin through "pay in wallet" my Bitcoin would just get sent back. Then through the debit card process, it wants to charge me double than what my original amount is.

November 9, 2025
Unprompted review
Rated 1 out of 5 stars

13 hours and counting on litecoin withdrawal

Firstly, the “verification “ code wouldn’t send to any of my emails or my phone number and we even triied using multiple other people’s info but nothing worked after 4-5 hours of non stop trying. I wake up and after another 2 hours I finally get the code but it’s for only half of the money that I won. Norman told me that my withdrawal would be priority but it’s been everything but that. Now they’re telling me it can take up to 24 hours for crypto?! I’ve never played at a crypto casino that took longer than an hour to withdrawal your funds. I do not recommend playing here at all. Maybe once or if they redeem me I’ll change my review.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

I think people that leave bad reviews…

I think people that leave bad reviews about Bitplay don't understand the fact that in order to win you have to loose sometimes you can't win every single time if that was the case these online casinos would have no reason to be available to us so I get it and I'm gonna continue putting in the work that it takes to win at first I was upset every time I lost but when I came to terms with the whole process I began to have awesome experiences love the games love the customer service and most of all I love the wins thanks Bitplay for satisfying my gaming needs

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

No cash back.

I joined over a week ago. I found the site to be confusing. They need better games by reputable gaming companies. The site looks cheap. They do not honor cash back if you’re not at a certain VIP level. Fortunately I did not spend near the amount of money that I usually do, compared to other gaming sites. I lost interest here within the first days after joining.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

MESSES WITH CUSTOMERS ON PURPOSE

DONT TRUST OR USE THIS SITE THEY DONT HONOR BONUSES ON PURPOSE JUST TO MESS WITH THEIR CUSTOMERS!! AND MAKE YOU WAIT LONGER ON PURPOSE FOR EVERYTHING WHILE LYING TO YOUR FACE ABOUT IT.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

of the best casino outlets for…

of the best casino outlets for…
One of the best casino outlets for casino games payout is always on time you don't have to worry about someone taking your money this company is legit thank you BP for being such a great company.

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

The last straw...

I've been using this site for about 3 years or more. On 5/17 I got an email saying t acting I was getting a refund of gratitude for whatever amount I had spent to deposit using my debit card. I waited 2 days to contact them and let them know I hadn't received anything. Downhill from there all the way til 6/06 when they finally admitted that I wasn't getting this refund it was a gift. Not to mention the fact that I'm steadily putting my $$ in this site during the investigation. I got zero refund, zero explanation and 100% disrespected by every person on that staff.

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT SPEND A OENNY WITH THESE PEOPLE

DO NOT SPEND A OENNY WITH THESE PEOPLE, THE MOMENT U WIN A BIG AMOUNT OR ANY AMOUNT I GUESS. THEY CANT SEEM TOO GET YOUR VERIFIED, I LOST $1,500 IN WINNINGS!! THIS IS SUCH A SCAM, BUT A GOOD ONE DONT FALL FOR IT. I SPENT HUNDREDS OF DOLLARS WITH THEM!!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Love the website so much different…

Love the website so much different games that you can play and there agents just awesome and quick on the withdraw very simple to use platforms GREAT JOB GUYS👍👍👍😊😊 IF I CAN I HUG EACH ONE OF THEM THREW MY MOBILE SCREEN I WILL THATS HOW GOOD THEY ARE

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

Legit

This is a Legit Gaming site. The customer service I prompt an helpful. If I could some it up in one word; I couldn't I need two The Best!!!

June 15, 2022
Unprompted review

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