I started using Bitrefill after Binance Card was terminated in EU. I was a bit skeptical in the beginning, as crypto card services can be a struggle. Bitrefill has been a great surprise. The service... See more
Company replied
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The cards (Visa) come through but are denied sporadically. Although Bitrefill do respond fast, the responses are useless and palm them off on whatever provider they use to generate the card. Authorize... See more
Company replied
I was a little hesitant because this is the first I have ever used bitcoin to purchase anything, but it was absolutely the easiest thing to do! Bitrefill makes the transaction smooth and fast!!
Company replied
I had a great experience with this service! Everything was fast, smooth, and very efficient. The process was simple and didn’t take much time at all. I really appreciate how quick and reliable the ser... See more
Company replied
Company details
Written by the company
Bitrefill is the ultimate platform for using crypto in everyday life since 2014. With payment methods including bitcoin, ethereum, solana, polygon, and more, you can choose from over 10,000 gift cards around the world, pay bills, top-up mobile phones, and even use the Lightning Network for fast, low-cost bitcoin transactions. Operating in 170+ countries, we make crypto easy to live on globally.
Contact info
Mailbox 2333, 111 75, Stockholm, Sweden
- support@bitrefill.com
- bitrefill.com
You should know
4.6
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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It was super quick and easy i would…
It was super quick and easy i would recommend it
March 30, 2026
Unprompted review
Reply from Bitrefill
Thanks for the review Kosa!
I’m impressed by how quickly the…
I’m impressed by how quickly the transaction was processed. Bitrefill is incredibly reliable, and the entire experience was smooth from start to finish. Highly recommended for anyone looking for speed and efficiency!
March 28, 2026
Unprompted review
Reply from Bitrefill
Thanks for sharing your experience Jag!
it's Awesome
it's great, lots of gift cards are available and easy to buy or redeem.
March 28, 2026
Unprompted review
Reply from Bitrefill
We're glad you like our platform Kranti! We appreciate the review and feedback!
Problems redeeming giftcards
Some of the gift cards do not work after buying. For example FoodPanda and Apple Store gift cards.
March 28, 2026
Unprompted review
Reply from Bitrefill
Hi Himizi, We hate to hear that you had issues with your purchase. If you haven't already done so, please contact our support team so we can assist you further. https://help.bitrefill.com/hc/en-us/requests/new
Was very easy to use helped me out very…
Was very easy to use helped me out very much!
March 28, 2026
Unprompted review
Reply from Bitrefill
Love to hear this!! Thanks for the feedback!
I bought psn gift card and received it…
I bought psn gift card and received it instantly. Trustworthy and reliable
March 27, 2026
Unprompted review
Reply from Bitrefill
Thanks for sharing your experience Dennis! Your review helps others know they can access everyday goods and services easily with crypto using our site ☺️
Reply from Bitrefill
Hi, Thanks for the review!
Great App
Great App. However more payment methods required. Apps like RedotPay offer multiple top up methods. Eg one click Topup using Binance Pay, Apple Pay etc…You need to offer more gift card options instead of WiCodes. It’s frustrating to keep giving the WiCode Recepient new WiCodes for the balance.
March 25, 2026
Unprompted review
Reply from Bitrefill
Hi Mokhele, thanks for the great feedback and suggestions. It's helpful to know what types of features and products our customers would like to see so we can work towards providing them. I'll be sure to raise your suggestions with our team to look into. Thanks again!
Reply from Bitrefill
Hi Benhur, really great feedback! We know that using crypto can be complex, so we work hard to design our platform in a way that's easy to grasp. Please let us know if there's anything we can improve on ☺️
They helped me and where really polite…
They helped me and where really polite and patience.
March 24, 2026
Unprompted review
Reply from Bitrefill
Love to hear it Favour! We have an incredible customer service team and they're always available to help with any issues. Thanks for the kind feedback!
Reply from Bitrefill
Thanks for the feedback Ohad! Happy to hear our team could help you!
Great service!
Accidentally payed the wrong price and had 14 cents to pay, they decided to let it slide and be a kind soul to not charge me the rest, Was kind and super helpful 10/10
March 24, 2026
Unprompted review
Reply from Bitrefill
Hey Jason, we know these things happen and don't want customers to have to go through the hassle over such a small amount. Thanks for reaching out to us and for providing this feedback!
Excellent Support Experience
I’ve been a Bitrefill customer for several years, and for the first time I recently had an issue with one of my gift card orders. The support team handled the situation exceptionally well — fast, professional, and absolutely customer‑focused. Even when something doesn’t go as expected, they prove that they’re doing an outstanding job.
Thank you for the great service and your excellent work.
March 1, 2026
Unprompted review
Reply from Bitrefill
Hi Jonas, Thanks for being a loyal customer over the years, we're grateful for that! We hate that you had an issue but thrilled our team was able to get you squared away. Thanks for sharing your experience with us & I'll be sure to share your feedback with the team!
Super easy to use
Super easy to use. I just bought food in the supermarket with my crypto savings. Will use again
March 22, 2026
Unprompted review
Reply from Bitrefill
We love to hear how our customers use our platform for everyday living. Thanks for the review!
I think personally i would like to see…
I think personally i would like to see more promocodes across the site but other than that it was a great experience and it was fast
March 21, 2026
Unprompted review
Reply from Bitrefill
Thanks for the feedback! I'll be sure to share this with our team ☺️
What a great app...I am new to Bitcoin…
What a great app...I am new to Bitcoin and how it works and found Bitrefill so easy to use and very quick
I would recommend using this for various needs when working with crypto......
March 20, 2026
Unprompted review
Reply from Bitrefill
That's so cool Monica!! Love that you found Bitcoin and that our site has proven helpful! Thanks for the review!
Absolutely flawless got my gift card…
Absolutely flawless got my gift card immediately!
March 19, 2026
Unprompted review
Reply from Bitrefill
Hi AJ, thanks for the review!
Excellence
This website definitely is my go-to when it comes to purchasing gift cards using crypto.
The user experience is top notch and payments go through extremely quickly. I have purchased several different gift cards before and never had any issues redeeming any of them.
And a special thank you to the customer supports for dealing with my user error, even though they were not at fault. They took care of an accidental transaction from my side and within less than 12 hours they managed to credit the funds back to me. Truly an amazing company that cares about its customers!
March 18, 2026
Unprompted review
Reply from Bitrefill
Hello! Wow thanks for the ❤️
We're grateful for our loyal customers & always available if an issue pops up. I'm sharing your feedback with our CS team which I know will make them smile. Thanks again!
Reply from Bitrefill
You're welcome & thank you!
THIS WEBSITE IS AMAZING I LOVE THIS THERE TRANSACTION SERVICE IS VERY GOOD
THIS WEBSITE IS AMA
March 18, 2026
Unprompted review
Reply from Bitrefill
Thanks for the review Shivam! Your feedback is always welcome!
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