The Website itself is good. Also the process of Buying was great. Only Problem is that you can sell items without 2FA and your account can easily be hacked. That happened to me and i lost ~1.4k$. So... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The Site is great and the support team is very quick and helpful. The downside is the quite lengthy KYC process. Id give 5 stars but the KYC process for lvl 2 was just too much of a hassle for it to b... See more
Very very good support. Small fee, and easy to use site. But no master card withdrawal, and a bit hard KYS. But I really recommended using bitskins.
Site for first time user is not clear, payment methods with kyc not working are pain in ass. While being in Poland i was trying to send picture of id but there was error on all browsers and phone pc a... See more
Company details
About BitSkins
Written by the company
BitSkins is a leading skin platform for CS:GO and other popular games such as DOTA2, TF2.
🌍 Global | We offer multiple payment methods for our users so it doesn't matter where you live, you can still buy your favorite items.
🔐 Top security | We're are here to protect you. BitSkins has been on the market since 2015 so we are aware of all ways to keep our users safe.
💵 No hidden fees | We are transparent with our customers, we don't have any hidden fees and you can save up 40% on your skins with us. Do you have any questions? Don’t hesitate to reach out to us at support@bitskins.com
🌍 Global | We offer multiple payment methods for our users so it doesn't matter where you live, you can still buy your favorite items.
🔐 Top security | We're are here to protect you. BitSkins has been on the market since 2015 so we are aware of all ways to keep our users safe.
💵 No hidden fees | We are transparent with our customers, we don't have any hidden fees and you can save up 40% on your skins with us. Do you have any questions? Don’t hesitate to reach out to us at support@bitskins.com
BitSkins 2.0 is here
Written by the company
- Available from 1st of August 2023
- Since 2015, BitSkins has been a pillar in the CS:GO trading scene, and now with the release of CS2 on the horizon, it is time to make some changes. Our team has been working tirelessly to completely overhaul everything about BitSkins to make it better, faster, and safer.
Contact info
3.9
Great
2K reviews
Replied to 54% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast Support Help and Great Site
December 4, 2025
Unprompted review
scam
wouldnt trust it at all the day my karambit doppler is tradable i get locked out of my account
December 3, 2025
Unprompted review
Smooth in search and of course cheaper…
Smooth in search and of course cheaper than steam
November 30, 2025
Better Service
November 26, 2025
nice site web
November 15, 2025
lost my fn tiger tooth stilletto knife…
lost my fn tiger tooth stilletto knife through a bot on their website, and never got anything back. scam website
March 31, 2025
Unprompted review
Pretty good platform but not perfect
Pretty good platform but not perfect, feels like the dev team are on holidays for a few months, bugs are fixed after a long time.
November 23, 2025
Unprompted review
Reply from BitSkins
Hi there,
Thanks for the honest feedback. We’re actively working on updates, but some fixes take longer because of recent Steam-side changes that affect all bot-based platforms, not just BitSkins.
We’re not on holiday — just making sure everything is stable before pushing changes.
Thanks for sticking with us, and we appreciate your patience.
— BitSkins Team
Fast and easy
November 15, 2025
Reply from BitSkins
Thank you for the 5 stars! We’re glad you had a great experience on BitSkins. If you ever need help, we’re here for you.
— BitSkins Team
Yes something went wrong
Yes something went wrong, I bought a skin and now I’m blocked with 3k€ inventory ? Like please are you normal ??!!
November 22, 2025
Reply from BitSkins
Hi there,
Your account wasn’t blocked “for no reason.” This usually happens when there’s a Steam trade issue or security flag related to the purchase. We block accounts only to protect your items, not to take them.
Please contact support@bitskins.com with your ticket number so we can review your case and unlock your inventory as soon as the Steam issue is resolved.
— BitSkins Team
I put the glove up for sale at a…
I put the glove up for sale at a reasonable price and the money I received was only $3. This is a completely scam site, please do not use it.
November 1, 2025
Unprompted review
Reply from BitSkins
Hi there,
This isn’t possible on BitSkins. Items can only be sold for the price you set — we do not change listings or reduce prices. If you received $3, it means the item was listed at that price on your account.
Please contact support@bitskins.com with your order ID so we can check what happened and review your account activity.
— BitSkins Team
Why I suddenly got banned from Bitskins?
November 16, 2025
Reply from BitSkins
Hi there,
Bans never happen “for no reason.” In most cases it’s due to a Steam trade issue, reversed trade, or a security flag on your Steam account. We only block accounts to protect users — not randomly.
Please contact support@bitskins.com so we can check the exact reason for your ban.
— BitSkins Team
SCAM
I'd say it's the most insecure site I've ever seen, and I wouldn't give it up even if a gun were held to my head. Someone stole my items without even knowing how simple it was, and I was saving them up to sell for a special occasion. Never even log into a site like this. My account was stolen. CSFloat is the best for everything.vvvv
November 18, 2025
Unprompted review
Reply from BitSkins
Hi there,
It’s not possible for anyone to steal items through BitSkins. All trades are handled by our automated bot system, and items can only leave your account if a trade was accepted directly on Steam or your Steam account was compromised.
This wasn’t caused by BitSkins, and we haven’t had any verified cases of item theft through our system.
Please contact support@bitskins.com so we can review your account activity and confirm what happened on Steam’s side.
— BitSkins Team
Good site overall but the fees that…
Good site overall but the fees that apply for sellers is just stupid, you pay fees for selling the items on the market place which is insanely high for some reason then you pay even more fees one I believe was a £19 fee along with 4% on top of that just to withdraw through crypto, avoid at all costs there’s so many other places that payout better than these day light robbing idiots.
November 18, 2025
Unprompted review
Reply from BitSkins
Hi there,
Thanks for the feedback. Our fees reflect that BitSkins is a bot-based platform, not P2P — we handle item storage, delivery, security, and risk on our side, which works differently from user-to-user exchanges.
Crypto withdrawals include a network fee that varies, and not all of it comes from us. Many users prefer our system specifically because it’s bot-driven and safer than P2P.
If you’d like us to review any specific withdrawal or fee you were charged, please contact support@bitskins.com and we’ll be happy to check it.
— BitSkins Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.