Bitsler Reviews 387

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers had a great experience with this company. Many people are highly satisfied with the platform, noting its smooth operation, provably fair games, and efficient deposit and withdrawal processes. Customers frequently praise the customer service for being quick, friendly, helpful, and responsive in resolving issues, making the overall experience comfortable and trustworthy. Reviewers also appreciate the variety of games, the bonus system, and the continuous updates that keep the site running smoothly and offering new surprises. However, some people were dissatisfied with issues related to withdrawals and KYC verification, reporting delays and funds being held without clear communication. A few other people also felt that the games were unfair or that the customer service was unhelpful and rude when dealing with specific problems.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website, with many customers praising it as one of the best... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the support team as... See more

Payment

People report ambiguous experiences with payment, with many customers expressing satisfaction with fast... See more

User experience

Customers had positive experiences with user experience, often describing the platform as easy to use,... See more

Product

Clients share ambiguous opinions on product, with some reviewers expressing significant dissatisfaction,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My cashout has been kept hostage . They asked for KYC which I had provided right away been more than 3 days they haven't approved KYC I am ready to provide them with required... See more

Rated 5 out of 5 stars

Special for santa Banta baryom boss for $$ Excellent promotion and great vip system. I am using bitsler from 2019 and I am very satisfied with latest vip system with all products like nitro boost, we... See more

Company replied

Rated 5 out of 5 stars

I am using bitsler from 2019 and I am very satisfied with latest vip system with all products like nitro boost, weekly and monthly bonus apart from there is some other promotions like bitsler coins co... See more

Company replied

Rated 5 out of 5 stars

Bitsler is one of the best crypto casinos I’ve tried. The platform is smooth, the games are provably fair, and deposits and withdrawals are fast and reliable. I really enjoy the variety of games and t... See more

Company replied


Company details

  1. Casino

Written by the company

Join Bitsler today and take part in daily promotions at one of the world’s largest online Cryptocurrency Casinos. Our friendly community is waiting for you, don’t miss out!


Contact info

3.8

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very good must

October 23, 2024
Unprompted review
Bitsler logo

Reply from Bitsler

Hi ninomax,
Thank you for your feedback! We’re glad to hear you’re enjoying your experience with Bitsler. Your support means a lot to us, and we’ll keep working to make sure you always have a great time on our platform.
— The Bitsler.com Team

Rated 5 out of 5 stars

It's the best casino!

I've been using Bitsler for quite a year now, following it since the beginning. It's the best casino around. Fun, friendly, and always paying out on time. Loads of bonuses. Long live Bitsler.

October 23, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Hi David,
Thank you for sharing such positive feedback! We’re delighted to know you’ve been with us for so long and that you appreciate our friendly atmosphere, timely payouts, and bonuses. Your support motivates us to keep delivering the best experience possible.
Long live Bitsler!
— The Bitsler.com Team

Rated 5 out of 5 stars

Special for santa Banta baryom boss for…

Special for santa Banta baryom boss for $$ Excellent promotion and great vip system.
I am using bitsler from 2019 and I am very satisfied with latest vip system with all products like nitro boost, weekly and monthly bonus apart from there is some other promotions like bitsler coins contest, rain bonus, hunting games and deposit bonuses as well. Kindly join bitsler and boost your money and skill. Good luck.

October 20, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Thank you for your thoughtful feedback and for being with us since 2019. We're delighted to hear that you're enjoying our VIP system and the variety of promotions we offer, including Nitro Boosts, weekly and monthly bonuses, Bitsler Coins contests, rain bonuses, hunting games, and deposit offers.
We truly appreciate your loyalty and support. It's great to know that our efforts to enhance the player experience are making a positive impact.
Wishing you continued success and enjoyment on Bitsler.
— The Bitsler.com Team

Rated 5 out of 5 stars

Awesome customer service and great cash out experience. Definitely recommended

The customer service is great and the cashout. If fast. Love this place. It's been like a second home. Lo

October 19, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you've had a smooth cashout process and found our customer service helpful. It's especially rewarding to know that Bitsler feels like a second home to you.
We’re committed to providing a reliable and enjoyable experience for all our users, and your feedback means a lot to us.
— The Bitsler.com Team

Rated 5 out of 5 stars

i love bitsler ❤

i love bitsler ❤. Always trustable and smooth to play and new update is really brilliant. Thank you bitsler.🥰
Coinlion(Lioman)

October 1, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Thank you for your continued trust and support. We're thrilled to hear that you're enjoying the smooth gameplay and the latest updates. It's always our goal to provide a reliable and exciting experience for our users.
We appreciate your loyalty and look forward to having you with us for many more great moments.
— The Bitsler.com Team

Rated 5 out of 5 stars

Excellent promotion and great vip system.

I am using bitsler from 2019 and I am very satisfied with latest vip system with all products like nitro boost, weekly and monthly bonus apart from there is some other promotions like bitsler coins contest, rain bonus, hunting games and deposit bonuses as well. Kindly join bitsler and boost your money and skill. Good luck.

October 1, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Hi there,
Thank you so much for your continued support since 2019! We're thrilled to hear you're enjoying the latest VIP system and the variety of promotions we offer—from Nitro Boosts and weekly/monthly bonuses to Bitsler Coins contests, rain bonuses, and hunting games.
Our team works hard to create rewarding experiences for our players, and it's great to know that these features are helping you boost both your skills and your balance.
Wishing you the best of luck and continued success on Bitsler!
Warm regards,
The Bitsler.com Team

Rated 3 out of 5 stars

The game is very difficult but we are…

The game is very difficult but we are happy with the bonuses given daily, weekly and monthly.

October 2, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Hi there,
Thanks for your honest feedback! We understand that some of our games can be challenging, and we truly appreciate your positive remarks about our daily, weekly, and monthly bonuses.
We’d also like to highlight that since 2015, all our games have been provably fair, meaning every outcome can be independently verified for fairness. This commitment to transparency is a core part of our platform.
Thanks again for being part of the Bitsler community—we’re always working to improve your experience!
Warm regards,
The Bitsler.com Team

Rated 5 out of 5 stars

Trusted and paying!For me on 1 place

Trusted and paying!For me on 1 place
Great promotions,free bets ,free cupons.
Fast payouts,great supports and mods and Admins

September 30, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Hi there,
Thank you for your amazing feedback! We’re delighted to hear that you trust Bitsler and enjoy our promotions, free bets, and coupons. Fast payouts and great support are things we work hard on, so it’s fantastic to know we’re meeting your expectations.
We truly appreciate your recognition of our team and community—it means a lot to us! If you ever have ideas or suggestions to make your experience even better, feel free to share them anytime.
Thanks for being part of the Bitsler family!
– The Bitsler.com Team

Rated 5 out of 5 stars

Bitsler Is very good

Bitsler is one of the best crypto casinos I’ve tried. The platform is smooth, the games are provably fair, and deposits and withdrawals are fast and reliable. I really enjoy the variety of games and the bonus system makes it even more fun. Customer support has always been quick, friendly and helpful whenever I had a question.

September 29, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Thank you for your fantastic feedback!
We’re delighted to hear that Bitsler stands out as one of the best crypto casinos you’ve tried. It’s great to know you’re enjoying the smooth platform, provably fair games, fast transactions, and our bonus system.
We’re especially happy to hear that our customer support team has been helpful and responsive — we take pride in providing top-tier service.
Thanks for being a valued member of the Bitsler community!
– The Bitsler.com Team

Rated 5 out of 5 stars

New VIP system on Bitsler

With the new VIP system from Bitsler, it provides an unlimited and enjoyable experience in playing.As you rise through the VIP ranks, you’ll enjoy extra bonus funds, free spins, and more surprises that boost your balance and extend your play.As a VIP, you'll get exclusive invites to XP contests, time-limited promos, and mystery bonus drops, taking excitement and rewards to the next level. With so many advantages, it encourages players to compete to increase their rankings, by depositing and chasing challenging XP. Over the years I've been playing at Bitsler, there are always new surprises that pop up, it's a lot of fun.

September 8, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Thank you for your amazing feedback!
We’re thrilled to hear how much you’re enjoying the new VIP system. It’s designed to reward loyal players like you with exciting perks — from bonus funds and free spins to exclusive contests and mystery drops. Your long-term support means a lot to us, and we’re glad the evolving features continue to bring fun and surprises.
We’re committed to keeping Bitsler fresh, competitive, and rewarding — and it’s players like you who inspire us to keep improving.
Thanks again for being part of the Bitsler journey!
– The Bitsler.com Team

Rated 5 out of 5 stars

Bitsler: Fun Games, Fair System, and Real Profits

I’ve been using Bitsler since May 10, 2019, and honestly, it’s one of the best platforms I’ve tried. Over the years, I often make profits not only from my deposits but also from the free opportunities like rain drops and winning Bitslercoin contests. There are so many benefits here: rakeback, weekly and monthly coupon bonuses, and exciting competitions that keep things fun.

What I really like is the transparency of the games. The seed system is completely fair, and I can change my seed whenever I want (every 2 minutes if needed). The nonce rolls can also be checked to verify the authenticity, which gives me full trust in the platform.

Another thing worth mentioning is their admin and support team. They are really helpful, patient, and quick in solving any issues or questions. This kind of support makes the whole experience even more comfortable and trustworthy.

Overall, Bitsler is not just entertaining but also rewarding. Definitely recommended for anyone looking for a trustworthy, transparent, and well-supported gaming experience!

September 17, 2025
Bitsler logo

Reply from Bitsler

Thank you for your amazing feedback and for being with us since 2019! We’re thrilled to hear you enjoy the fairness, transparency, and all the rewards we offer. Your trust means a lot to us, and we’ll keep working hard to make your experience even better.
Signed,
The Bitsler.com Team

Rated 5 out of 5 stars

BITSLER NEWS 2025

I want to congratulate Bitsler on the recent platform improvements! Features like Nitro levels and coupons, which were already great, are now even better with automation.

Everything is more practical and efficient.
I've had an account on the site since 2019.

September 15, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

BITSLER NEWS 2025
Hi williamus36,
Thank you so much for your thoughtful review and for being with us since 2019 — your loyalty means the world to us! We're delighted to hear that you're enjoying the recent platform upgrades. Enhancing features like Nitro levels and coupons with automation was all about making your experience more seamless and rewarding.
Your feedback encourages us to keep pushing forward and delivering even more value to our community. We’re excited for what’s ahead, and we’re glad you’re part of the journey!
Warm regards,
— The Bitsler.com Team

Rated 5 out of 5 stars

About Bitsler

About Bitsler, the new updates were amazing, they are giving a lot of bonuses, both for beginners and veterans, the system has become much better, with my humble feedback, it is managing to surpass itself a lot

September 15, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Thanks for your feedback, salpsan!
We're glad you're enjoying the updates and bonuses. We're always working to improve and it's great to hear we're on the right track!
– Bitsler.com Team

Rated 5 out of 5 stars

Big hit, Vip transfer weekly and monthly bonus.

So far pretty chill here. I did my VIP transfer from Stake.** I needed a new place to play since I been losing alot. I found this site thru sealstats on discord.

They promote me to Platinum 1.
Love the weekly and monthly bonus. When it hit it really hit. Crypto friendly is the biggest Pros I like the most. Hate waiting 3 days for it to hit my account.

Only one Con
When I withdraw with crypto, I usually wait about 1 to7 hrs until I contact customer support. All sudden it hit my wallet 15 min later. They tell me not to hit them up but it takes to long if I don't.

Customer Support is pretty awesome. That's why I'm giving them 5 star.

September 15, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Thanks for the awesome review, Jamie!
We’re glad you made the move and are enjoying the VIP bonuses and crypto-friendly features. We’ll keep working to improve withdrawal speed — and we appreciate your shoutout to our support team!
– Bitsler.com Team

Rated 5 out of 5 stars

BITSLER... in my experience, the very best

I have been playing on Bitsler for close to 5 years now and out of all the casinos I have played, they would have to take the top spot in my favourites. They have a truly unrivalled in both quality and quantity in regards to rewards and best of all, no pesky freakn playthrough prerequisites. Also if you are a valued player, after a relatively short time, you can be invited to the VIP lounge, which comes with a truck load more brilliant incentives on top of what you stil had and continue to have access to once you make it there. Also they got a good affiliates program! 🤯 The 24 hr help team are always happy to help with a good sense of humour and always bring the positive energy, unlike most other casinos robotic like "help assistants" top tier!

September 4, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Thank you for your amazing feedback! We’re thrilled to know you’ve enjoyed nearly 5 years with us and appreciate our rewards, VIP perks, and support team. Your loyalty means a lot, and we’ll keep working to deliver the best experience possible.

— The Bitsler.com Team

Rated 1 out of 5 stars

Bring the old version of blitsler…

The animation from plinko need to go away it don't run like that before... It will be better if they are updated the turn off the animation that be good

August 19, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Hi there!
Thanks for sharing your feedback. Just to clarify, we haven’t changed our Plinko game since it launched years ago—it’s the same version you’ve always enjoyed. All bets on our original games, including Plinko, are provably fair, which means you can independently verify every result for transparency and fairness.

If you’d like, we can walk you through how the provably fair system works so you can see exactly how outcomes are generated. Let us know if you’d like a quick guide or any assistance!

Rated 1 out of 5 stars

BITSLER BIG SCAM!!!

I was having an old account with bitsler in 2017 on which it has 0.80 BTC remaining balance. I use to play hi-lo game and use to withdraw big amounts. Now this year 2025 I found out they wipe out my account,all information and was having issue on login and said my email is not registered well in fact I have all the evidence on my email. They took my 0.80 BTC which is almost $100k USD. I hope this is a lesson to everyone, do not deposit big amounts on this crap casino because they will shutdown your account and take your money. I messaged the support last day and now I am not able to message the support, they banned me.
I am now taking a legal action on this matter as I have all evidence to show.

I will delete this review once they settle and resolve this issue

July 9, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

We take all claims seriously and would like to clarify the situation.

After a thorough internal review, we found no record of an account registered under your name, email, or any other verifiable information. Despite multiple requests, you were unable to provide your old username, email address, or any deposit-related details that would allow us to locate such an account.

Additionally, your claim of playing our Hi-Lo game in 2017 is factually incorrect. Bitsler’s Hi-Lo game was launched in late 2021, making it impossible for anyone to have accessed or played it in the year you mentioned.

Your statements contain multiple inconsistencies and lack any verifiable evidence. Furthermore, your comment that you would delete the review if the issue is “settled” clearly implies an attempt to pressure or blackmail the platform into providing compensation without substantiated grounds. This in itself is a form of blackmail and is not acceptable.

Whether this is coming from an individual with malicious intent or a competitor, we urge you to cease such practices. Bitsler has operated with full transparency and integrity since 2015, and we take our reputation very seriously. We remain committed to fair play, user security, and responsible gaming.

If you are able to provide valid, verifiable information, we are always open to reviewing it through our official support channels. Otherwise, we kindly ask that you refrain from spreading false and damaging claims.

Sincerely,
Bitsler Casino Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Awesome casino site

Awesome casino site. Was able to redeem a prize with the welcome bonus they give you when you sign up!

May 20, 2025
Unprompted review
Bitsler logo

Reply from Bitsler

That’s fantastic to hear! We’re thrilled that you enjoyed the experience and were able to redeem your prize with the welcome bonus. Thanks for sharing your feedback—we appreciate you being part of our community!
The Bitsler.com Team

Rated 5 out of 5 stars

Instant redemption and great live…

Instant redemption and great live support

April 8, 2025
Bitsler logo

Reply from Bitsler

Thank you for your kind words! At Bitsler.com, we pride ourselves on offering instant redemption to make your experience seamless and efficient. Our dedicated live support team is always here to assist you promptly and ensure your satisfaction. Your feedback encourages us to keep providing the exceptional service our users deserve. Thank you for choosing Bitsler.com!

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