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Rated 5 out of 5 stars

I use Bitwarden on Firefox and Android devices as my password manager. It's reliable, works perfectly and supports the new passkeys. I have been using the platform for 2 years and it's the be... See more

Rated 1 out of 5 stars

I have tried on multiple occasions to install Bitwarden and get it up and running. It appears I must be quite stupid as which ever emails and PWs I set up they never subsequently work. For me the ap... See more

Rated 5 out of 5 stars

Bitwarden is hands down the best password manager I’ve ever used. I’ve been relying on it for over 10 years, and it has never let me down. It’s simple, fast, intuitive, and above all incredibly secure... See more

Rated 3 out of 5 stars

Support is really, really great. Against the incredibly modest price they ask for premium, it's a steal. Easily 5 stars if it wasn't for a 3-months lingering bug in the desktop client where it's uncle... See more

Company replied

Company details

  1. Software Company

Written by the company

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.


Contact info

3.6

Average

TrustScore 3.5 out of 5

342 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A trusty Password Manager

I am only a single, personal user and after trying several password managers along the years, I started using Bitwarden for no more experiences. I am entirely pleased with this App and searching for any other similar App will just be a waist of time.
Moreover, every time I needed customer support, I was quickly answered and clarified.

February 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Cross-platform and very secure vault

This secure cross-platform vault works on all my devices (iPhone, iPad, Windows, Mac and Linux) flawlessly. Storing passwords and now Pass Keys, and secure notes, it is has now replaced all my other sources and slowly reducing my need for the YubiKey on my keyring (though I won't retire that entirely). Highly recommended.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

A good product to keep track of…

A good product to keep track of passwords and changes. The paid version also provides for real time authenticator usage as well.

February 5, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the review!

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Rated 3 out of 5 stars

Great support, lag on crucial fixes

Support is really, really great. Against the incredibly modest price they ask for premium, it's a steal. Easily 5 stars if it wasn't for a 3-months lingering bug in the desktop client where it's unclear whether your password is actually saved,with risk of an account lockout (not bitwarden lockout. See github issue 12022 for both problems).

February 1, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the feedback on support! Please reach out to the help channel for assistance on the issue you are facing. Also, checkout the security readiness kit that can help prevent a lockout -> https://bitwarden.com/resources/bitwarden-security-readiness-kit/

Rated 5 out of 5 stars

Bitwarden is awesome!

I love Bitwarden, have used it for over 5 years, and definitely recommend it. The app and browser are both easy to use. I appreciate that I can generate passwords easily and that I can share Collection items with family members. It is such a lifesaver.

February 2, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the review!

Rated 5 out of 5 stars

Fantastic Customer Support

Bitwarden is, in my opinion, the very best password manager available. I've been using Bitwarden for some time and have been so impressed that I've just paid for a Premium account. Customer support is quick to respond and always helpful. Highly recommended

February 1, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the review!

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Rated 5 out of 5 stars

Rapid response to complaint regarding…

Rapid response to complaint regarding login failure that prevented access to personal vault. Specific instructions received with resolution of issue. Remarkably little delay in email communication.

January 27, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the review!

Rated 2 out of 5 stars

Bitwarden is not it.

Nah. I thought they were great at first but they have quickly proven to be the opposite somehow being less functional than googles default password manager. It doesn't save anything automatically requires some long login process each time and manually searching entries and literally copying and pasting the damn password.
I wish that were all of its issues but its far worse.

January 30, 2025
Unprompted review
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Reply from Bitwarden

If using the mobile app have you updated to the latest native app? Could you please reach out to the team on the help site so someone could look into this -> https://bitwarden.com/help/

Rated 5 out of 5 stars

Phenomenal Password Manager (with MFA for every Login)

STOP! This is the review you came here for. I have tried every free and paid password manager on the market, and Bitwarden is the best by a country mile. Zero knowledge and extrely secure, fast, clean, no bloat, built-in authenticator, so east to use, the most wonderful customer support. Its also a guve-away at the price, the value for your money is unprecedented. I renew my subscription with a smile and thank the Univese Bitwarden exists.

January 30, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the review and for being a loyal customer!

Rated 5 out of 5 stars

Versatile storage for your secrets

We use Bitwarden on our computers and phones. I like it is browser-independent and has password generator, OTP, secure notes and shareable files even in the free version. But I pay for it, it is quite cheap

January 29, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the review

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Rated 5 out of 5 stars

Fantastic Customer Service

I've been using BitWarden as my password manager and two-factor authentication service for over 3 years, and it has been consistently high quality across various devices. Each time I've had some issue with my account, usually billing due to an inactivate payment method, support has been fast and effective. Reasonably priced, and free services are at the same level of quality.

January 25, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the review1

Rated 5 out of 5 stars

A must have companion

Bitwarden in an excellent service, priced just right and super useful. Packed with a lot of features that protect your passwords, facilitate your logins and give you a peace of mind it's a companion that you'd never want to leave on the bench. To add to the excellent service they have an excellent customer support staff which will help and be with you along the way if you ever have any trouble.

January 23, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the review!

Rated 5 out of 5 stars

Solid

Solid, works reliably and have been using it for years. Keep up the great work.

January 6, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the review!

Rated 5 out of 5 stars

A great password manager, with nice UI and functionality

Coming from another (quite expensive) password manager, I'm really glad I've found Bitwarden! Smooth, with nice UI and functionality that comes for free without any sacrifice in terms of quality and efficiency. Open source and trusted app, it will definitely have my support for a long time to come. Update: I have now bought Premium, for 10$/year. If only to support the developers for their great work. Furthermore, great and fast support from the BW staff.

May 27, 2024
Unprompted review
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Reply from Bitwarden

Thanks for the review!

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Rated 5 out of 5 stars

Reliable and Insane Customer Support

Been using Bitwarden for some years now. Awesome project and pretty reliable for my part and the two times I've interacted with customer support felt like a breeze. You should support them.

January 14, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the review!

Rated 5 out of 5 stars

Outstanding Customer Service

I reached out to Bitwarden Support for a feature that wasn't in the program. The support was prompt, proficient, detailed and actually gave me candid answers to my questions. They didn't waste my time by asking me to repeat steps I'd already tried. I'm really impressed, genuinely the best customer service interaction I've ever had.

January 9, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the review!

Rated 5 out of 5 stars

Awesome product and services

I have been a paying Bitwarden user for many years now. Never had any problems and have never regretted paying for the service.
I have tried others, but went with Bitwarden mainly for it being FOSS, but still providing a sensibly priced premium product.

January 12, 2025
Unprompted review
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Reply from Bitwarden

Thanks for the feedback and review

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