BIZAY Reviews 

Perfect 🤗 perfect

Good quality at good prices. There designteam has altered a existing design to a new design for a paper bag. Great job!

Updated May 2026

Unfortunately, the situation became even worse after our previous review.

We are now almost 2 months further and have received a 3rd incorrect delivery with the exact same cutting and finishing problems. The issue was never transport damage it was clearly a recurring production problem.

Everything was documented in detail:
• photos
• timelines
• multiple email conversations
• previous confirmations from Bizay acknowledging the issue

Despite this, customer service keeps responding with the same standard replies asking again for “analysis photos,” even though the exact same defects were already confirmed multiple times before.

At this point, the biggest problem is no longer only the print quality, but the extremely poor customer service and communication handling surrounding this case.

Very disappointing experience for a business order.

Perfect!!!

This was a convenient way to create a banner. I had a design ready, I uploaded it. The website itself was very easy to navigate up until the delivery was a very good experience. As I was purchasing a delivery option, I opted for a more expensive package to get my order earlier €17.50 . This is where the issues came, the order did not arrive on the the day I paid for and I received a tracking message from the delivery company that my order won't arrive until 5 day later. BIZAY is not in control of delivery and I had to buy a banner at a local business at a much higher price.

Perfect delivery

Great experience. Thanks

I filled in the wrong adress. Adjusted and saved it but it didn't go through. I check after order and noticed it didn't save correctly so tried to change it but that was already to late. The site has terrible customer support if you need it. The chat refers to delivery services which refer to Bizay again. The delivery services fixed it after lots of different forms and calls.

Great quality and price!

Thanks was great

I've been waiting 4 months for my order. They keep changing the delivery date. Only form of customer service is a chat bot. This company is scammy. They then reply saying go to their website for help which just keeps telling you the order is delayed and will come next month. This has happened 7 times. They're a big scam of a business. Its now been 7 months!

Please respond back to e-mails and tell us where our package is.

@bizay: ordernumber: 4657017

I’m honestly not sure whether to treat this as a delivery or a bad joke.

Ordered business cards from Bizay — and what arrived was completely unacceptable.

The material is thinner than A4 paper, and the print quality is worse than what you’d get from a basic office printer. The resolution is so low it looks rushed and careless.

To be clear: everything went straight into the trash. Completely unusable. At this point, even a simple watercolor by a child would have produced a better result.

So the question is simple — is this really the level of quality Bizay considers acceptable?

Stay away from Bizay.

Excellent quality, fast delivery, earlier than expected. I recommend this business.

Fast, responsible, good service and quality

Perfect, fast delivery, high quality

Extremely disappointing experience with Bizay.

My order of stickers arrived over 2 weeks late, despite having a clear expected delivery date. Throughout the entire delay, there was no meaningful communication or support — just generic, automated responses that made it clear no one was actually looking into the issue or taking responsibility.

The tracking was stuck on “held at customs” for days with no progress, and instead of proactively resolving it, I was repeatedly told to “keep checking the tracking link,” which I had already been doing. There was zero ownership, zero urgency, and zero care shown for the impact this delay had on my business.

What’s even more frustrating is that I’m writing this review while still waiting for a proper response or resolution.

As a small business owner preparing for multiple market launches across the UK, reliability is everything — and unfortunately, this experience has shown that Bizay falls well short of that standard.

I had planned to place regular monthly orders, but based on this experience, I will now be looking elsewhere.

Would not recommend.

It's always a nightmare. Lost orders, wrong orders (size, colors, quality of graphics...), late delivery. Before you could have contact with the customer support to try to solve the issues. Now they have disabled the email and all goes with the chatbot that is a nightmare and gives wrong instructions and problems are not solved. From bad to awful! Stay away!

Response to the Bizay comment: Don't play dumb. Reactivate the customer support email and remove the chat bot you have put to stop request from reaching you!