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Bizcap Reviews 

2,048
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally helpful, professional, and quick to respond during urgent financial situations when timing matters most. People consistently note that the business loan approval process is remarkably smooth, simple, and transparent from the very beginning to the final outcome. Some reviewers were not happy with the overall experience, mentioning unexpected additional fees and serious difficulties with ongoing debt management. Others also noted that communication could sometimes break down completely, leading to immense stress and strict actions regarding their troubled accounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast and efficient funding... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the funding process.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing agents as professional, responsive, and... See more

Response time

People report high satisfaction with the fast and efficient response times. Consumers highlight that team... See more

User experience

Reviewers express high satisfaction and positive feedback regarding the user experience, highlighting a fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good communication and understanding of business needs. I needed emergency funding to pay bills due between christmas and new year. Bizcap stepped in and funds were in my account within hour... See more

Company replied

Rated 5 out of 5 stars

Tim & his team at Bizcap make it possible to get what you need if you’re looking for an interim loan to get your business back on track or for a inconsistent cash flow or for equipment & t... See more

Company replied

Rated 5 out of 5 stars

Menchy has been awesome! Above and beyond ! And Bizcap i cant thank you enough! All the other declined my application and here we are almost 13 months later ! NZ government doesn't do enough to help s... See more

Company replied

Rated 5 out of 5 stars

Charlotte, the senior broker, was absolutely brilliant. She went above and beyond to help throughout the process and was always at the end of the phone whenever I needed anything. Her support, knowled... See more


Company details

  1. Alternative Financial Service
  2. Loan Agency
  3. Non-Bank Financial Service

About Bizcap

Written by the company

Bizcap is a global leader in business financing, headquartered in Australia with branches in New Zealand, Singapore, the United Kingdom, Europe, Canada and the United States as NewCo Capital Group. We empower SMEs with fast, flexible funding solutions tailored to their unique needs. Whether you're looking to snap up a growth opportunity or bridge unexpected or seasonal cash flow gaps, we make accessing funds fast, easy, and stress-free.

Bizcap loans typically offer:
  • Between $5k to $7.5m in funding
  • No upfront credit checks*
  • Approvals in as little as 3 hours and same-day funding

Since the company's inception in 2019, Bizcap has empowered SMEs with more than 100,000 business loans totaling more than $5 billion. Join thousands of businesses across the globe who’ve achieved more, faster, with Bizcap, your trusted financial partner.

*Across certain markets

Get support to manage cash flow

Written by the company

Empowering SMEs with cash flow solutions
At Bizcap, we do things differently: no upfront credit checks so you can apply with confidence. Real people, not algorithms—every application is reviewed by a human who understands your business. Genuinely flexible funding—we're happy to support you even if you already have financing in place with other lenders. Get the funds you need, fast. Apply now and see how Bizcap can help your business thrive!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,048)

343 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul and Josh are amazing

Paul and Josh are amazing at understanding our business needs. They take the time to listen and work out a solution that suits our business requirements. Very responsive and professional, highly recommended.

June 2, 2026
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Reply from Bizcap

Thank you for your kind words and recommendation. We're delighted to hear that our team took the time to understand your business needs and provide a solution tailored to your requirements.

Rated 5 out of 5 stars

Fast and Easy Funding

Quick and easy very little paper work and good communication. 2nd time user!

May 29, 2026
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Reply from Bizcap

Thanks for your continued support and for choosing us again! We're delighted to hear the process was quick and easy, with clear communication throughout.

Rated 5 out of 5 stars

I had really good experience with them…

I had really good experience with them they guys such amazing very fast service specially Dragan is very helpful and kind person.
Once again thank you so much

May 29, 2026
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Reply from Bizcap

Thank you so much for the kind words. We’re so glad to hear you had a great experience with our team and that you found the service fast, helpful, and supportive. Thanks again for choosing us.

Rated 5 out of 5 stars

Straightforward and Professional

It was a seamless experience with the most professional staff

May 29, 2026
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Reply from Bizcap

Thanks for your feedback Barry. We’re pleased to hear the process was straightforward and that our team provided a professional experience. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Very good service and helpful staff 👏 👍…

Very good service and helpful staff 👏 👍 👌 😀 🙌

May 27, 2026
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Reply from Bizcap

Thanks for the great feedback, Luyen. We pride ourselves on delivering award-winning customer service, and we’re glad to hear your experience reflected that.

Rated 5 out of 5 stars

Every time we need Bizcap there effort…

Every time we need Bizcap there effort to assist is sensational, every staff member is commited to get the right solution sorted and making it happen

May 26, 2026
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Reply from Bizcap

Thanks so much for this lovely feedback. It’s exactly what our team aims for: taking the time to understand what’s needed, finding the right solution, and doing everything we can to make it happen.

Rated 5 out of 5 stars

Bit expensive but very helpful

Bit expensive but very helpful. Funds available when needed

May 21, 2026
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Reply from Bizcap

Thanks for the honest feedback. We’re glad we could help get funds to you when you needed them. We understand cost is an important factor, and we’ll always aim to provide fast, flexible support with clear terms so you can make the right decision for your business.

Rated 4 out of 5 stars

Very fast communication and funds…

Very fast communication and funds transfer.
High interest rate to start with but I understand this may change once a funding relationship and payment history has developed.

May 21, 2026
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Reply from Bizcap

Thank you for taking the time to share this. It’s great to know our communication and funding speed made a difference for your business. As we get to know your business better, we’re always looking to provide the most suitable funding options we can.

Rated 5 out of 5 stars

Refinance

Easy not complicated

May 21, 2026
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Reply from Bizcap

That's great to hear Robert. Thanks for the feedback, we really appreciate it.

Rated 1 out of 5 stars

Disappointed

I am very disappointed with my experience with this credit provider.

What concerns me most is the lack of transparency regarding the charges. It was not clearly explained during the sales process that a £100 monthly fee could apply if the facility was not utilised. I cannot comment on whether this charge also applies when the facility is used, but the key issue for me is that this cost was not communicated clearly from the outset.

My concern is not simply the charge itself. Businesses are entitled to structure their pricing as they see fit. What matters is that customers are given a clear and complete explanation of all fees, charges, and terms before making a decision. Had this been explained properly, I would have been able to assess the product on its true cost and make a fully informed choice.

In addition, the total cost quoted was £3,335 for borrowing £10,000 over a period of seven months, which I considered significant once all charges were taken into account.

Trust and transparency are fundamental in any business relationship. In my view, it is always better to communicate charges openly and honestly rather than leaving customers to discover important costs later.

Unfortunately, based on my experience, this has been one of the most disappointing credit arrangements I have encountered. I hope this feedback encourages clearer communication and greater transparency for future customers.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, quick, get the job done.

May 15, 2026
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Reply from Bizcap

Thanks for trusting us to help get it done. We really appreciate the feedback!

Rated 5 out of 5 stars

Instant cash

May 13, 2026
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Reply from Bizcap

Thanks for your review. We’re glad we could move quickly and get you the support you needed without unnecessary delays.

Rated 1 out of 5 stars

Evil, Just pure evil

The approval process is quick and transparent and they fill a purpose for desperate businesses but be aware that what you are getting is super, super expensive money and harsh, harsh onerous repayment conditions that will strangle the life out of your business to the point of almost sending you broke and if things change there is no flexibility or support from Bizcap to alter repayment conditions.

If I had to put my opinion of Bizcap in simple terms it would be, that they are predatory, they prey on struggling businesses, this is an awful company that at its core is just evil, pure evil. If you go ahead be aware that once you have had a Bizcap loan you will find it much harder getting finance from other more reputable lenders should you need it at a later point. Having had a Bizcap loan on your credit file is like having a stink on you that doesn't wash off because a Bizcap loan becomes a massive red flag to other lenders.

I 100% acknowledge that Bizcap fill a purpose for cash challenged businesses but only if you are totally desperate and even then please rethink it because the repayment terms will end up making your life worse rather than easier or better. When I signed up I went in with my eyes wide open and they hid nothing from me so I knew what I was getting into so there is no one to blame but me. However, for me living with a Bizcap loan for the last 6 months has made my life an absolute living hell to the point of needing medical help to get through it.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Ashleigh Kelly is excellent at

Ashleigh Kelly is excellent at
Customer
Service
Very efficient

May 12, 2026
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Reply from Bizcap

Thanks so much for the kind words. We’re thrilled to hear Ashleigh provided excellent customer service and kept everything efficient throughout the process. We’ll be sure to pass your feedback on to her.

Rated 5 out of 5 stars

responsive

responsive, fast and efficient!
Great service

March 20, 2026
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Reply from Bizcap

Thanks for the great feedback Katherine. We really appreciate it.

Rated 5 out of 5 stars

Excellent service from Bizcap

Excellent service from Bizcap! Cherish and Liam made the refinance process smooth, fast, and stress-free. They explained everything clearly, kept great communication throughout, and worked hard to get the best outcome for me. Highly recommend their team for anyone looking for business finance or refinancing support.

May 12, 2026
Bizcap logo

Reply from Bizcap

Thanks for the kind words. Clear communication and finding the right outcome are exactly what we aim for, so it’s great to know that came through in your experience. We really appreciate your recommendation and look forward to supporting your business again in the future.

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