Bizzotto Reviews 

80
•
TrustScore 3 out of 5

3.0

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Company details

  1. Garden Furniture Shop
  2. also in
  3. Furniture Accessories Supplier
  4. Furniture Store
  5. Interior Designer
  6. Living Room Furniture Store

Information provided by various external sources

Bizzotto: import, distribuzione ed ingrosso d'arredamento per casa e giardino


Contact info

3.0

Average

TrustScore 3 out of 5

80 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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3.0

All reviews

(80)

29 reviews in the last 12 months

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Rated 3 out of 5 stars

I bought an extendable Kiplin table from Ubaldi

I bought an extendable Kiplin table in dark grey. It is very functional but even the slightest stain on the table will not go… even water stains from a jug. So the table constantly looks dirty. I have tried many different products to clean it but to no avail

August 25, 2025
Unprompted review
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Reply from Bizzotto

Dear Customer,
Thank you for taking the time to share your experience.

We are sorry to hear that the table has not met your expectations.

As the product was purchased through one of our authorized retailers, we kindly recommend contacting the retailer directly to request after-sales assistance. They will be able to assess the issue and, if necessary, open a service request with our After-Sales Department, who will carefully evaluate the case and provide the appropriate support.

Thank you for your feedback and for choosing Bizzotto.
Best regards,
Customer Service
Andrea Bizzotto S.p.A.

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Rated 1 out of 5 stars

Horrible Reviews

I was set on buying a lot of Bizzotto Furniture because they look soo lovely :D
However, after seeing their Reviews I will sadly not buy anything from them. Now my heart aches.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service

This company is unable to provide any meaningful customer service. It took two weeks to get an unsatisfactory response with respect to pricing and availability of inventory.

March 25, 2025
Unprompted review
Bizzotto logo

Reply from Bizzotto

Dear Customer,

We are sorry to hear that your experience with our service was not satisfactory. Unfortunately, due to a high volume of requests recently, some response times have been longer than usual. However, as we communicated to you, prices are not available directly from us as we are not currently in a direct sales phase. Our policy is to have retailers provide information on pricing and availability.

We are always working to improve our service and take every piece of feedback seriously. We hope that despite this issue, you will consider giving us another opportunity in the future.

Kind regards,
Team Bizzotto

Rated 2 out of 5 stars

Good quality table, ridiculous customer service.

We bought an Arkansas table (price: 1300 €), but was wondering if it's possible to oil the surface to make it more shiny and highlight the wood's natural patterns. The table is treated with an acrylic finish, so whether that is compatible with a wood oil depends entirely on the type of acrylic used.
We contacted Bizzotto's customer service asking about that, and they emailed back the standard "maintenance information" for the table their supplier gave to them, saying they cannot help me with technical information as they only import and resell. To me, it's pretty ridiculous that they sell a table for that amount of money, and don't even know the specs themselves, but ok. I asked for a contact of their supplier or producer, so I could talk with people who knew, but Bizzotto told me they do not give out information about their supplier or the producer of the table.
They instead asked me to contact a local wood workshop and ask them, or contact the reseller I bought the table from. Which obvisouly knows even less than Bizzotto does.
Bizzotto is essentially just a "man in the middle", which inflates the prices of the merchandise and dumps all responsibility to their own reseller, negating any help to the customers. To be fair, the table itself is really nice, but I will definitely not buy here again. Clown of a customer service.

August 30, 2023
Unprompted review
Rated 1 out of 5 stars

SUPER BAD QUALITY!!!

I’m absolutely shocked with the quality of their products!!!
I received a mirror /ekbal-black-stand-mirror-w-clothes-rack/category/469/
And what arrived is the cheapest job that I ever imagine, worse quality than cheapest ikea mirrors!!!
Absolute shame on Bizzotto company!!
One metal part was curved and it was not even possible to arrange it. Metal job was poorly done, scratched, mirror attached badly that you can even see a glue!!!
How can you sell that trash for that amount of money?!?!
Unbelievable!
Ps. I WAS WAITING 5 MONTHS FOR MY ORDER!!!! To receive this piece of trash.

August 2, 2023
Unprompted review
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Rated 1 out of 5 stars

Disrespect and Arrogance for Customers and Distributors

Bizzotto makes furniture you cannot buy. I "bought" 5 pieces through one of its European retailers I´ve bought from before, who then refunded my money after explaining Bizzotto was "too difficult to deal with" and not reliable in its supply. I wrote to Bizzotto with my Invoice, and all their product numbers for help finding another vendor, or selling to me directly. I offered to provide my best friend´s retail design shop´s tax ID, if they needed to only sell to a retailer. Bizzotto did not reply at all until my third request, at which time they sent a link to their catalogue AND informed me they only sell from it within Italy. I wrote again asking again for another EU retailer. They wrote again "Sorry we can´t help." Bizzotto has a very poor attitude in a climate where money is becoming tight, and customers and struggling retailers all deserve respect.

April 19, 2023
Unprompted review
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