BJJ Fightgear Reviews 26

This company's customer service is a complete joke! They advertise one thing on their website but do something completely different in reality. First, they tell customers to ship to the closest return address to save money, then they say "oops, sorry, that hub can't accept packages from your country" - information that's conveniently missing from their website. Now they've lost the package and are trying to dodge responsibility by telling the customer to chase the shipping company. Absolutely unprofessional behavior from BJJ Fightgear - they can't even manage a simple return process properly. Save yourself the headache and shop elsewhere. Zero stars if I could give them!

Perfect example of how a webshop should be.
Great products, easy to order and a fast and correct delivery.
Definitely know where to order all my grappling gear in the future.
Keep up the good work

I've bought many GI's from them now and very happy with their service. Nice selection, quick shipping and easy to do returns with when needed. Highly recommend them for all BJJ items!

Hello. Your ukrainian representatives (shop in Ukraine) are very unprofessional.

Because of them the company is losing a lot of clients

We have proof of their unprofessional behaviour and would like someone to address this problem

best customer support ever. honestly these guys are super easy to deal with. great company.

Awesome friendly competent customer service.
Thank you very much Jan!
Yvi.

Great service. The size I ordered was too small and there were no problems exchanging it for a different size.

Awesome service! 10 out of 10 👌

Trustworthy