Black & White Bridging Reviews 

106
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and relationship directors for providing truly exceptional support, maintaining clear communication, and displaying a friendly, welcoming attitude throughout the entire application journey. Borrowers and brokers alike consistently describe the service as first-class, noting that team members go above and beyond to ensure seamless cooperation. A few other people also felt that the team truly excels at handling complex loans, solving unexpected hiccups, and meeting very tight deadlines smoothly. People deeply appreciate the practical, common-sense approach and proactive mindset that consistently helps get difficult deals successfully completed on time and exactly as expected.

What people talk about most

Staff

Reviewers express great appreciation for the staff, highlighting their professional approach, proactive... See more

Service

Users describe positive interactions with service, highlighting exceptional speed, transparency, and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my first conversation with Magnus, the Relationship Director at Black & White Bridging, I knew I was in good hands. He immediately understood exactly what I needed. Right from the start, M... See more

Company replied

Rated 5 out of 5 stars

Dealing with Black and White Bridging was an outstanding experience and one of the best I’ve had working with a lender. The process was clear from the outset, and the client’s requirements were ful... See more

Company replied

Rated 5 out of 5 stars

Thank you to Shahed and his team, who work effortlessly on the bridging case. Shahed had been the most helpful person, and he is a crown jewel for any organisation to have. The case went down to the... See more

Company replied

Rated 5 out of 5 stars

From the lenders we spoke to B&W were able to provide the largest loan figure that suited the client needs. Rick the BDM was really helpful. Agne was the case manager and really helpful and responded... See more

Company replied


Company details

  1. Property Investment
  2. Financial Institution
  3. Mortgage Lender

Written by the company

No grey areas, truly transparent lending. If you’re looking for short-term finance, whether it’s for a bridging loan or development finance, for a property purchase at auction or funds for refurbishment, it’s essential you choose a lender that has all the necessary experience, resource and quality of service to provide funds quickly and without fuss. That’s where Black & White Bridging can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(106)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Black & White were quick to understand my clients situation and made the whole process very straightforward. Really pleased with the team’s service, very pro-active and great communication. Particularly grateful to Heather who was very efficient with updates and responses to queries.

December 5, 2023
Unprompted review
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Reply from Black & White Bridging

Thanks Dan, delighted you had such a good experience again. Hopefully many more deals to come!

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Rated 5 out of 5 stars

Black and White have been outstanding and professional

Black and White have been outstanding with service, communication and patience throughout the process. A difficult deal with it complexities and the team were excellent throughout, especially Jess. Recommended to any Finance desk like ours or clients.

November 17, 2023
Unprompted review
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Reply from Black & White Bridging

Thanks Mo, the team really appreciate your excellent feedback. We look forward to working with you again very soon!

Rated 5 out of 5 stars

Thanks to all at B&W

Secured a great deal with Black & White for our clients on a complex property.
Fantastic customer service from the team throughout and special thanks to the case owner Heather, who helped keep the case on track and over the line to completion.

October 4, 2023
Unprompted review
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Reply from Black & White Bridging

Thanks Tony, your words mean a lot to the team. Hopefully we can provide you with excellent service again in the future.

Rated 5 out of 5 stars

Very pragmatic and easy to deal with

Great communication throughout and very pragmatic. Competitive pricing too.

September 11, 2023
Unprompted review
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Reply from Black & White Bridging

Thanks for a great review Martyn, we're glad you enjoyed your experience with us, hopefully many more to come.

Rated 5 out of 5 stars

Extremely professional and very helpful…

Extremely professional and very helpful company.
The whole team are fantastic, (I can honesty say that because I have met them all). Lending made easy with no hidden cost. We've done over 10 projects together and I keep coming back
I would 100% recommend to anyone.

September 24, 2023
Unprompted review
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Reply from Black & White Bridging

Thanks so much for this amazing review Sam - we really enjoy working with you and hope this relationship will continue for many more years.

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Rated 5 out of 5 stars

A Super Lender!

A a broker, we need lenders who can deliver and B&W certainly do!

Auction purchase with a 14 day completion added to the test, but B&W came through with a little time to spare.

Highly recommended.

August 22, 2023
Unprompted review
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Reply from Black & White Bridging

Thanks Stephen, really appreciate your excellent feedback and we look forward to working with you again soon.

Rated 5 out of 5 stars

Very straightforward to deal with

Very straightforward to deal with, I have had limited experience of bridging but compared to the other one I attempted to use in the past these guys are a breeze and do what I think people expect bridging to do, get money sorted fast. 2nd time I have used them and will use again.

June 29, 2023
Unprompted review
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Reply from Black & White Bridging

Thanks James, it was a pleasure to work with you again and we are delighted that you found everything simple and straightforward. Hopefully we can assist you again in the near future.

Rated 5 out of 5 stars

Great to work with B&W again!

Great to work with B&W again!

First class service from all the team. Heather in particular, who ran the deal fo us, was always on hand to answer any querieis and help manage all parties within the transaction. A proper bridging experience.

June 29, 2023
Unprompted review
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Reply from Black & White Bridging

Thank you for this review and the feedback on Heather.

We're glad you like our Lending Manager model, we think it works better than the two-tiered Underwriter and Case Manager approach that other lenders use as it almost guarantees consistency and continuity.

Rated 5 out of 5 stars

This is the 1st time we have borrowed…

This is the 1st time we have borrowed from B&W Bridging and we will definitely do so again.
They proved themselves vey competent and straight forward and able to understand and deal with complex matters

June 15, 2023
Unprompted review
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Reply from Black & White Bridging

Thanks David, it's pleasing to support such a great project in central Bath - can't wait to work with you again!

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Rated 5 out of 5 stars

A great first experience. The team at B&W were a breath of fresh…

The team at B&W were a breath of fresh air and their commitment to service exemplary. The particular case we dealt with together was highly complex and the team proved themselves to be truly solution based every time a problem, and there were many, arose. In the end we reached a successful completion. There is no doubt I will be placing further business with them

May 30, 2023
Unprompted review
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Reply from Black & White Bridging

Thanks Danny, we look forward to completing many more successful deals for you and your clients.

Rated 5 out of 5 stars

Fantastic customer service.

Highly recommended
I have placed a number of clients with B&W.
Their service is first class.
Despite this transaction being delayed they honoured their pricing and the execution by Agne with regular telephone calls and emails to update myself and my client went way beyond what I would expect from a lender.
I look forward to working with B&W again.

May 10, 2023
Unprompted review
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Reply from Black & White Bridging

Thanks Chris, it's a pleasure to work with you and we look forward to completing more deals for your clients.

Rated 5 out of 5 stars

Above and beyond

Mason has been so helpful and has gone above and beyond. Highly recommend

July 1, 2022
Unprompted review
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Reply from Black & White Bridging

Thank you for the fantastic review Charlotte! We'll pass your kind words on to Mason.

Rated 5 out of 5 stars

Great service from B&W

Great service from B&W. Mason Ward got the deal priced up and agreed in principle quickly and efficiently, and was always on hand to answer any queries. Heather Hancock was the underwriter, and I was extremely impressed with her solution finding approach. When other lenders may have turned the deal away or delayed completion, Heather was keen to get the deal over line. Highly recommend.

May 27, 2022
Unprompted review
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Reply from Black & White Bridging

Thanks for the 5 star review Jamie! We look forward to working with you again on future deals.

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Rated 5 out of 5 stars

Fantastic service by B&W on the latest…

Fantastic service by B&W on the latest Bridge deal I have done with them, special mention to Mason Ward who pushed this deal from inception to delivery to meet the strict timescales needed to complete.

February 15, 2022
Unprompted review
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Reply from Black & White Bridging

Thanks for the great feedback Jason. It was a pleasure to work with you!

Rated 5 out of 5 stars

Grey Matter

For a firm with 'no grey areas' they have plenty of grey matter when it counts. Got a high LtV equitable charge deal away with aplomb, despite others doing their best not to make things happen.

February 9, 2022
Unprompted review
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Reply from Black & White Bridging

Thanks Phil, your feedback is appreciated 👍🏻

Rated 5 out of 5 stars

Great Team delivering a Great Service.

Definitely recommend. A refreshing no nonsense approach to Development Finance. From our initial contact through to completion everything was handled with a professional common sense approach without any last minute surprises or delays, allowing us to achieve exactly what we needed . Pleasure to work with.

October 19, 2021
Unprompted review
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Reply from Black & White Bridging

Thanks for your feedback Chris, we are really pleased that you feel so strongly about our team.

Rated 5 out of 5 stars

The team at B&W are professional

The team at B&W are professional, innovative and enjoyable to work with. They are extremely proactive and organised and manage the underwriting and loan success process efficiently with great communication.

October 19, 2021
Unprompted review
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Reply from Black & White Bridging

Thanks for your feedback Alex, we are really pleased that you feel so strongly about our team and the process.

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Rated 5 out of 5 stars

Black & White Bridging are truly what…

Black & White Bridging are truly what they say they are with no "grey areas" when it comes to decision making.
I will certainly utilise their services over and over again

October 19, 2021
Unprompted review
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Reply from Black & White Bridging

Thanks for your feedback Magnus, we look forward to doing more business with you in future.

Rated 5 out of 5 stars

Best service in the market

I have nothing but praise for the underwriters ay Black and White Bridging, who always go beyond the call of duty to achieve my clients objectives

October 14, 2021
Unprompted review
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Reply from Black & White Bridging

Thanks for your feedback and kind words Michael. We look forward to working with you again and achieving both yours and your clients objectives.

Rated 5 out of 5 stars

Great Lender

Great lender, did what they said what they were going to and never moved the goal posts throughout the process. Will be happy to continue to do business with B&W.

October 13, 2021
Unprompted review
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Reply from Black & White Bridging

Thanks for your feedback Harry, we look forward to working with you again soon.

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