I had a query, which was handled superbly by Sofia. Within less than a minute I had a response via web chat and had every question I needed answered politely, swiftly and professionally. Excellent exp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Routine query quickly answered by Sofia- thanks!. Been dealing with Blackbull for 3+ years with no issues. The important things like withdrawals, customer service and fair trading conditions are all... See more
Company replied
Very helpful staff, special mention goes out to Matti! Trading platform and conditions robust. It would be better if the withdrawal fee wasnt so high, as it costs me £5 per withdrawal. Other than that... See more
Company replied
I had a problem so I contacted the support not even 1min after an agent called „Alvaro „ joined the chat he gave me clear answers and fast responses. Very competent agent it was the best support that... See more
Company replied
Company details
Written by the company
We were founded in 2014 with the goal of becoming the leading online Financial Technology and Foreign Exchange Broker. BlackBull Markets is a true ECN, No Dealing Desk brokerage specialising in Forex, CFDs, Commodities, and Fintech solutions for traders globally.
Contact info
United States
- blackbull.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Louise and Jessica were super helpful
May 21, 2026
Unprompted review
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Louise, Jessica & Customer Experience Team | BlackBull Markets
Great support
Great support, and 24/7 Jessica helped today resolve an issue very quickly which is much appreciated.
May 20, 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Jessica & Customer Experience Team | BlackBull Markets
Jessica
Jessica , from customer support was very helpful and knowledgeable, thank you . The best platform
May 18, 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Jessica & Customer Experience Team | BlackBull Markets
A big thank you to Elsi for her…
A big thank you to Elsi for her invaluable help.
May 18, 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Elsi & Customer Experience Team | BlackBull Markets
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Matti & Customer Experience Team | BlackBull Markets
Louise was great
Louise was great. Very fast service and got exactly what i wanted done quickly!
May 15, 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Louise & Customer Experience Team | BlackBull Markets
Fast Customer Service
I got to the Customer Service and chatted with Louise, she helped me really fast with my Problems and answered all my Questions very quickly, so I could move on with my work as soon as possible.
Thanks again
Great Work
May 14, 2026
Unprompted review
Reply from BlackBull Markets
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
Louise is great I was new a didn’t know…
Louise is great I was new a didn’t know much about how to withdraw my money but she was there to guide me through the process and I got my money easily. Thanks Louise of your help.
Anisur
May 14, 2026
Unprompted review
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Jessica & Customer Experience Team | BlackBull Markets
I’ve been using black bull market for 6…
I’ve been using black bull market for 6 years 6 years I’ve been with this broker on and off and today was the last time I ever trade with this brokerage ever they used to be so good no problem at all withdrawal process was so smooth the customer support was good like I’m so disappointed now I deposited money and entered 5 trades balance $266
1 trade -22.52 balance 243.48
2 trade -7.48 balances 236
3 trade +0.48 balance 236.48
4 trade +32.82 balance 269.3
Some how my balance is at 209.89 n some how I mysteriously entered another trade which doesn’t even make sense with the lot size to loose that much money I went to support and all them clowns did was copy and paste disgusting don’t ever use them ever they’re scammers and will copy and paste there messages
May 13, 2026
Unprompted review
Reply from BlackBull Markets
Hi Ares, thank you for your review. We're sorry to hear about your experience.
To help you further, our team will need to look into your account details.
Please contact us at support@blackbull.com so we can assist you directly.
Loise gave me important help in setting…
Loise gave me important help in setting up the demo account, very good service.
May 11, 2026
Unprompted review
Reply from BlackBull Markets
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
greatest broker that there is
greatest broker that there is! been here for quite some years and everything what you want from a broker is what they offer, also good customer support especially from Louise she is always ready to answer your question or help you out if needed! overall 5 out of 5 for Blackbull a example for others with the trader central!
May 10, 2026
Unprompted review
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
Louise was really helpful
Louise was really helpful, completed my application in 10 minutes.
May 7, 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Louise & Customer Experience Team | BlackBull Markets
Jessica was very helpful and solved the…
Jessica was very helpful and solved the issue promptly
May 7, 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Jessica & Customer Experience Team | BlackBull Markets
Thanks to Jessica
Thanks to Jessica. She was quick to reply and very helpful on my queries.
May 7, 2026
Unprompted review
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
Louise was efficient resolving the…
Louise was efficient resolving the issue.
May 5, 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Louise & Customer Experience Team | BlackBull Markets
Louise helped me with many questions…
Louise helped me with many questions thanks to louise
May 5, 2026
Unprompted review
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
Just wanted to let you know that 2 of…
Just wanted to let you know that 2 of your employees have done amazing helping me with my journey with your company alongside setting up and understand your services Fernando and isabelle wright have both done an immaculate job.
May 4, 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Fernando, Isabelle & Customer Experience Team | BlackBull Markets
Customer service from Jessica
Customer service from Jessica this morning was fast and very efficient....
May 4, 2026
Unprompted review
Reply from BlackBull Markets
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
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