Blacklyte Reviews 336

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, sturdy construction, and comfortable design, often highlighting the positive impact on their well-being, such as reduced back pain. Many appreciate the ease of assembly and the premium feel of the materials. The customer service is frequently described as responsive, helpful, and professional, with many consumers commending the quick resolution of issues and the overall positive communication. The delivery service is also often noted for its speed and efficiency. However, some customers also noted that the seat cushion can be firm initially, requiring a break-in period. A few people experienced issues with shipping, such as delays or minor damage to parts, though these were often resolved by customer service. Additionally, some reviewers found the chair's lowest height setting to be too tall for shorter individuals, and a small number of users reported that the lumbar support was not as effective as they had hoped, or that the chair was not as comfortable as expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that items are... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent build quality, with... See more

Customer service

Consumers find customer service to be a positive experience, often highlighting its responsiveness and... See more

User experience

Users describe positive interactions with user experience, highlighting the comfort, adjustable features, and... See more

Delivery service

People report positive experiences with delivery service, often praising fast shipping times, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased this chair after doing quite a bit of research to find 'the right chair', and I can tell you that the Athena Pro chair is a fantastic product. Light years ahead of the chair that I had be... See more

Rated 5 out of 5 stars

I was looking into buying a gaming chair for the misus for awhile. I own a direct competitor’s brand but have read their new version isn’t great and shocked how expensive they got up to. Just... See more

Rated 5 out of 5 stars

I have been very satisfied with Blacklyte from the very first contact, even before purchasing the chair. The support team was fast, professional, and extremely helpful when I later had a warranty is... See more

Rated 5 out of 5 stars

Purchased the Athena Pro seat on the 11th and having had enough time to assess, I'm very impressed. The cushion is firm and does need some time to get used to, but the upside to this is the build qual... See more


Company details

  1. Furniture Store
  2. Furniture Manufacturer

Written by the company

Established in 2021, Blacklyte is a pioneering brand dedicated to redefining the best gaming chair. Blacklyte is dedicated to creating the premium gaming furniture, empowering gamers to perform at their peak by integrating ergonomics and gaming. Blacklyte is more than a brand - it's a commitment to the gaming community and a promise of peak performance. Over the years, Blacklyte grown from a small vision to a global name, crafting industry-leading ergonomic gaming chairs and desks that set new benchmarks for quality and design. We are proud to be the Official partner of world class esports events such as Rocket League Championship Series, Fortnite Championship Series, Blast Premier, and, Shanghai Major, showcasing our dedication to the gaming community.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

336 reviews

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Replied to 69% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Decent chair

Decent chair, just maybe a little bit of regret that i also took the leather one and white.
Will not stay clean very long.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable and very responsive team

Received my Athena Pro gaming chair a couple days ago. Within approximately the time mentioned on their site. The gaming chair was very easy to assemble especially with an official video you can find on youtube super easily. The chair itself for the price point is very comfortable and looks and feels durable. There was a slight issue with the shipping it seems as if a part of the chair (the lumbar adjust control) was slightly damaged. I emailed them about it and the response times are insanely quick. Simple photo evidence and they were happy to send out replacement parts.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

REVIEW OF MY NEW BAD A** KRAKEN PRO!!!

I just recieved my Kraken Pro Gaming Chair from Blacklyte Yesterday! Amazing Customer Service for the shipping process, Fedex had a few delays and didnt update my tracking because of those crazy ice storms going on across the country so I emailed Blacklyte and they got it back on track in a few hours! Their Customer Service has fast response time, super nice people, and actually get thing accomplished quickly!
The quality and comfort of this chair is AMAZING! Even the packaging and the layout inside the box was top notch! Every step of the unboxing process felt like a Ultra Premium Experience! Everything was packed super secure and safe. The box was pack so well you could of probably thrown it off a cliff and everything would be safe!
The chair took me 10 minutes to put together. It came with a huge poster with massive diagrams on the back to make setup super simple! Once everything was set up I sat in the chair, ajusted the lumbar to fit me perfectly, layed back and 2 hours later my girl woke me up as I had passed out it was so freaking comfortable LoL!!!
The Kraken Pro glides like a dream on my hardwood floor with the rollerblade wheels! Its 4D armrests are ajustable and work magnificently. I added some plush covers from amazon to fully complete this masterpiece of a chair! The lumbar support is freaking INSANE! Its so comfortable and it has a huge range of ajustment! You can have it completely flush with the chair or you can have it extend out and set it at whatever setting best fits you and lock it into place. You can also just let it auto ajust to you! Freaking Engineering Marvel!!! Next is the materials this badboy is made out of! Beautiful PREMIUM QUALITY SYNTH LEATHER and PLUSH MEMORY FOAM! Everything else is SOLID STEEL and HIGH END PREMIUM PARTS! I believe the same factory that makes Secret Labs stuff makes Blacklytes stuff as well! The seat is super comfy and also SUPER well built. Everything from the Stitching to the Logos to the Magnetic Pillow is PERFECT! I FREAKING LOVE THIS CHAIR SO MUCH LOL! I would also like to add that I am 6 feet exactly. Even if I was a few inches taller this chair fits me perfect. I would say it would be good all the way up to someone being 6' 4"! I am 220 IBS but could see it being fine for people all the way up to 300+ IBS!
I upgraded from the CORSHAIR TC-100 which is not the worst chair in the world. I have to tell you, the Kraken Pro Stomps this Chair into Oblivion LOL!!! its literally 1000x better! I am so happy I bought this chair, it is absolutely Incredible! 10/10!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Best chair overall!!

The Athena Pro is hands down the best chair I’ve owned.
It’s extremely comfortable, well-built, and offers excellent support even during long hours of sitting. The ergonomics are top-notch and you can really feel the quality. Highly recommended!

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

I love the chair (Athena pro)

I love the chair (Athena pro). It's exactly as advertised, great value and quality. Customer service is also fantastic; quick, helpful, and professional! Couldn't be happier!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer support and great overall experience

I have been very satisfied with Blacklyte from the very first contact, even before purchasing the chair. The support team was fast, professional, and extremely helpful when I later had a warranty issue. Everything was handled smoothly and without any problems.

I am also very happy with the chair itself and the overall quality. Mistakes can happen, but what really matters is how a company handles them – and Blacklyte did a great job. Highly recommended.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Athena Pro with Lumbar Support

This is the third Blacklyte chair we have purchased very nice fabric. Like the upgrade of the Athena Pro with the lumbar support compared to the Athena previously purchased. Great home office chair.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Blacklyte Athena Pro

I have been using the Athena Pro chair for about a week now. There was some initial confusion over the casters provided but customer care went above and beyond to make it right.

On to the chair! Well, it's definitely comfy. All of the adjustments work well, including the lumbar support. Everything feels of good, solid quality.

If you're on the fence between a competitor and Blacklyte, take a chance with Blacklyte. A Canadian company. Yes, they are a newer company but they are competitive and growing. I have no regrets.

Thank you Blacklyte team!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

I was looking into buying a gaming…

I was looking into buying a gaming chair for the misus for awhile. I own a direct competitor’s brand but have read their new version isn’t great and shocked how expensive they got up to. Just not worth it at the price point.

I came across Blacklyte one day and started looking into it, eveything checked the boxes. Also decently priced compared to other brands.

Delivery was super fast and installation was easy.

Super comfortable as well. We have been using it for a week and can’t complain!

Will recommended anyone seeking for a decently priced gaming chair to buy!

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Good chair but delivery time could use work

I'm very happy with the chair as it has plenty of adjustments to help with posture and I was able to use this chair for long hours of gaming and even work use. However, it did take 5 business days for them to process my order, which is longer than I was hoping (seeing as there is a typical 2 day dispatch advertised on the site) and another 3 days for it to be delivered. With that said though, the chair did arrive in one piece, and it was packaged exceptionally well with very easy installation instructions.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Best chair I ever bought

Best chair I ever bought, perfect comfort, perfect everything also my favorite Cs2 teams Logo. Costumer service replies and helps in a second. The best site ever

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

The Athena Pro is an AMAZING chair!

I was on the fence about purchasing for ages as I really couldn't decide without having sat in it first. I decided to pull the trigger during a recent sale but now having used the chair I wish I'd ordered months ago! I've used it for everything from days working from home, gaming, and watching TV/Movies on my 34" widescreen monitor. It finally feels like my setup is complete!

Ordering was a breeze. It was 4 business days from purchase to delivery. Setup is really simple also, with large, easy-to-read instructions with pictures and all the necessary tools required.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient customer service

Very efficient customer service. I had a problem and was solved fast.
Had to wait a little bit on delievery, but it was worth the wait. A very comfortable gaming chair.

February 2, 2026
Unprompted review

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