Blackmoor Nurseries Reviews 

244
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the plants, describing them as healthy, well-established, and in excellent condition upon arrival. Reviewers frequently highlight the exceptional packaging, noting that items arrive securely and undamaged, often exceeding expectations compared to other suppliers. The delivery service is consistently praised for its speed and efficiency, with many appreciating prompt arrivals and clear communication regarding order status. However, some customers also noted occasional issues with packaging or delivery handling, where items arrived with minor damage or signs of rough transit.

What people talk about most

Product

People report positive experiences with product quality, often praising the health and condition of the... See more

Quality

Customers consistently report high satisfaction with the quality of plants, frequently describing them as... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speedy and efficient... See more

Order

Reviewers highlight positive aspects of order, with many customers praising the quick delivery times, often... See more

Service

Customers consistently note positive experiences with service, often highlighting helpfulness and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Blackmore Nursery a few times now, and they are always helpful and the fruit trees and bushes are always top quality and cared for. The delivery services is in special boxes and always... See more

Company replied

Rated 5 out of 5 stars

After having issues buying a Pink Lemonade Blueberry plant from other nurseries / sellers I decided to give Blackmoor a chance due to their good reputation. Well it seems they live up to said rep... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase from Blackmoor. Standard gooseberry and redcurrant in 2022, both excellent plants and doing well. As they were so good, I've now received and planted a James Grieve appl... See more

Company replied

Rated 5 out of 5 stars

So far so good. I am blind and found choosing a nursery and then the actual fruit trees challenging. I discussed my phone order with a very helpful lady called Ann. She advised and supported rea... See more

Company replied


Company details

  1. Plant Nursery
  2. Garden Center
  3. Wholesale Plant Nursery

Written by the company

Blackmoor is one of very few Nurseries in the UK offering gardeners the opportunity to buy fruit plants direct from our Nursery. Blackmoor Nurseries is part of Blackmoor Estate in Hampshire which has been run by the Selborne family for several generations. At Blackmoor we are very proud about our heritage and history, and we’re absolutely passionate about our fruit plants. We have been growing them at our Hampshire based estate for over 100 years. All of our staff have been trained to the highest level in both the growing and packing of our plants and we all strive to produce top quality fruit trees and soft fruit plants. All orders are subject to rigorous quality tests at every stage of growth, and throughout the processes of lifting to packing. Roots are soaked and covered before shipping which means that each plant reaches the customer in prime condition. Our customer service team are all Blackmoor Nursery people and are happy to provide expert advice either by phone or email. They are industry experts and are always happy to share their knowledge and tips about how to get the very best from growing fruit.


Contact info

4.8

Excellent

TrustScore 5 out of 5

244 reviews

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4.8

All reviews

(244)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt service and high quality trees

I ordered a damson bush which arrived in excellent condition a couple of days later. It's now planted so we'll see. Blackmoor Nurseries have also been great with previous purchases when they organised delivery on the date I requested.

January 26, 2026
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Reply from Blackmoor Nurseries

Hi Michael,

Thank you so much for taking the time to leave such a glowing 5-star review for Blackmoor Nursery! I'm delighted to hear that your damson bush arrived in excellent condition and is now happily planted. Your positive feedback means a lot to us and is greatly appreciated.

It's wonderful to know that you've had great experiences with your previous purchases as well, especially with the delivery arrangements. Our team always strives to meet our customers' needs, and it's heartening to hear that we've managed to do that for you.

Thanks again for your support and kind words. We look forward to serving you again in the future.

Best wishes,
Jon

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Rated 5 out of 5 stars

really good plants

really good plants. delivered promptly this time and in good condition. thank you

January 8, 2026
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Reply from Blackmoor Nurseries

Hi Jocelyn,
Thank you for taking the time to rate our Nursery with a 5 star review.
Best wishes
Jon

Rated 2 out of 5 stars

My plants weren't packaged very well…

My plants weren't packaged very well and I received a box of compost to rescue the plants from. Having sent a lot of plants in my time, there are plenty of ways to package them to stop this happening. Any leaf growth the plant had wae damaged.

Also, I wouldn't have known the root ball wasn't the pot size. The plants would have fitted in half the size pots. And we pay for the pot size. I am used to buying commercially and no nursery would do this to a professional. However plenty of retail nurseries pull this trick.

Customer service didn't seem to care much. Blamed delivery company. Told to wait to spring to see if plants survive and contact them at that point.

Hmmm

Thanks for your reply but I was told they were posted up a year prior and not just in the autumn

January 8, 2026
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Reply from Blackmoor Nurseries

Hi Jess,

I hope you are doing well. I wanted to reach out personally to express my sincere apologies for the disappointing experience you've had with our nursery.

It is disheartening to hear that the packaging of your plants was not up to the mark. The Wasabi plants were potted on in the Autumn and as you know they make their new root growth in the spring. I take on board you comments and will add some text to any product in future to say something like "Recently Potted On"

Your feedback is invaluable to us, and we take it seriously. We will be investigating the packaging process to ensure that improvements are made and that such incidents are minimized in the future. 

Thank you for bringing these matters to our attention. We genuinely appreciate your understanding and patience. Please feel free to reach out to us if these two plants fail to thrive in the spring.
Best wishes,
Jon Munday

Rated 4 out of 5 stars

All good tree

All good tree, a delay because of the very cold weather.

January 13, 2026
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Reply from Blackmoor Nurseries

Hi Steven,

I truly appreciate you taking the time to leave a 4-star review for Blackmoor! It's fantastic to hear that everything went well with the tree despite the dispatch delay caused by the cold weather. We will only dispatch Bare Root trees when the conditions are right.

Thank you once again for your feedback, and please feel free to reach out if you have any further comments or questions.

Best wishes,
Jon

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Rated 5 out of 5 stars

quality unusual apple tree

quality unusual apple tree, well packed, now growing on allotment

January 13, 2026
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Reply from Blackmoor Nurseries

Hi Mr Slatcher,
Thank you for taking the time to rate our Nursery with a 5 star review.
Best wishes
Jon

Rated 5 out of 5 stars

Nice tree

Nice tree. DX delivery iffy

January 13, 2026
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Reply from Blackmoor Nurseries

Hi,
Thank you for taking the time to rate our Nursery with a 5 star review.
Best wishes
Jon

Rated 5 out of 5 stars

This company came highly recommended to…

This company came highly recommended to me and my experience justified this. Excellent in all aspects from the specialised information provided on the website to the ease of ordering, all communication and delivery. The trees are in first class condition and arrived very well packed. This is a very good company and I felt my orders were good hands. I have ordered twice now and on both occasions they have been brilliant.

January 12, 2026
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Reply from Blackmoor Nurseries

Hi Karen,

Thank you so much for your wonderful feedback! It truly means a lot to hear that your experience with our company has been excellent in every aspect, from the detailed information on the website to the ease of ordering and the communication throughout the process. I'm thrilled to know that the trees arrived in top-notch condition and well-packed. Your confidence in our Nursery and our service is greatly appreciated. Thanks again for sharing your thoughts!

Best wishes,
Jon

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Rated 5 out of 5 stars

So far so good

So far so good.
I am blind and found choosing a nursery and then the actual fruit trees challenging.
I discussed my phone order with a very helpful lady called Ann. She advised and supported really well.
The communication around my order was excellent and my trees were delivered last week.
Apart from two of the tree branches protruding from the box, I was pleased with purchase. I planted them all within 24 hours as instructed and now await the spring.

January 12, 2026
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Reply from Blackmoor Nurseries

Hi Phil,

Thank you for your 5 star review! I'm glad to hear that Ann was able to assist you with your order and that the communication was excellent. It's great that you received your trees and managed to plant them within the advised 24 hours. I'm sorry to hear about the branches protruding from the box, but it sounds like everything else went smoothly.

Wishing you all the best for the spring! Let us know if you need any further assistance.

Thanks again,
Jon

Rated 5 out of 5 stars

Great value fast delivery would highly…

Great value fast delivery would highly recommend

January 12, 2026
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Reply from Blackmoor Nurseries

Hi Neil,

Thank you so much for your kind words and feedback! I'm absolutely thrilled to hear that you found the plants to be of great value and that the delivery was exceptionally fast. It's always wonderful to receive such positive recommendations, and I'm delighted that our nursery met your expectations.

If you have any more feedback or need any further assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to help with anything you need.

Many thanks,
Jon

Rated 5 out of 5 stars

Great!

Stalled delivery til after new year as requested, then stalled again due to freezing weather as I had hoped then delivered fantastic specimen on the day, well done eveyone!

January 12, 2026
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Reply from Blackmoor Nurseries

Hi Jonathan,
Thank you for your 5 star review.
Best wishes
Jon

Rated 4 out of 5 stars

Good quality plants at a good price

Good quality plants at a good price, nicely packaged and delivered safely.

January 8, 2026
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Reply from Blackmoor Nurseries

Hi,

Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that your trees arrived in great condition and exceeded your expectations.

It's always our goal to provide strong, well-developed plants with a robust root system, and we're delighted that you found them to be just that. We're also pleased to know that the quick delivery and careful packaging ensured they reached you without any damage.

Your recommendation means a lot to us, and we're looking forward to having you as a valued customer again in the future. If you have any questions or need any further assistance, please don't hesitate to reach out.

Thanks again for your support!

Best regards,
Jon Munday

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Rated 5 out of 5 stars

Good healthy trees

Good healthy trees, had several before, and we collect them as we live nearby. This time it was a Bramley cooking apple with a rootstock suitable for growing in a half barrel (with five caster wheels for easy movement) on our patio area in our small garden.

October 14, 2025
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Reply from Blackmoor Nurseries

Hi Neil,

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you're happy with your purchase of the Bramley cooking apple tree. It's wonderful to know that you appreciate the quality of our trees and that you have been a loyal customer for some time.

We hope your new tree thrives in its half barrel on the patio. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thanks again for your kind words and continued support!

Best wishes,
Jon Munday

Rated 5 out of 5 stars

Delivery came on day specified

Delivery came on day specified. I'm happy with both apple trees-- they look healthy and strong although dormant right now. Against a third tree I bought somewhere else, they look that bit sturdier. Particularly pleased with the 3 yr old Bramley. The other is Katy.

November 26, 2025
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Reply from Blackmoor Nurseries

Hi Mary,

Thank you so much for your wonderful review! We are absolutely thrilled to hear that you are happy with your apple trees. It’s fantastic to know that they arrived on time and in great condition. We take pride in providing healthy and sturdy trees, and it's delightful to hear that the Bramley and Katy have met your expectations.

Your feedback is invaluable to us, and we really appreciate you taking the time to share your experience. If you have any further questions or need any assistance in the future, please don't hesitate to reach out.

Kind wishes,
Jon Munday

Rated 5 out of 5 stars

The experience with this nursery was brilliant so professional…

The experience with this nursery was excellent as usual.
One again I received the most beautiful tree & fruit brushes.
I was kept fully informed about the progress of these plants & when they were on the way.
They were beautifully packaged & attived in excellent condition with no damage at all. The delivery companys progress with the delivery was brilliant & I was kept fully informed when it was going to be arriving. The delivery company had fully understood what was in the package & how fragile it was.
I love this nurserys plants my rhubarbs that I purchased last autumn have done so well & i fully expect these recent purchases to perform well & produce plums & gooseberrys next summer I can't wait.

December 1, 2025
Unprompted review
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Reply from Blackmoor Nurseries

Hi Alexis,

Thank you so much for sharing your glowing 5-star review of Blackmoor! It's fantastic to hear that you had such a positive experience with our nursery. We're thrilled to know that you received beautiful trees and fruit bushes and that you were kept well-informed throughout the entire process. We take great pride in our packaging and working with a reliable delivery company to ensure your plants arrive in excellent condition.

It's wonderful to hear that your rhubarbs from last autumn are thriving, and we're confident that your recent purchases will be just as successful. We can't wait for you to enjoy the plums and gooseberries next summer!

Thank you once again for your kind words and continued support. We truly appreciate it.

Best wishes,
Jon

Rated 5 out of 5 stars

The tree arrived ready to plant out…

The tree arrived ready to plant out with the stake I had also ordered. You kept me informed of how the tree was developing and so when it was ready for transportation.

It would have helped if the packaging had been labelled so the delivery firm understood it was a tree. From the footprints on the packaging, the driver had walked all over it and the box was dented.

November 26, 2025
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Reply from Blackmoor Nurseries

Hi Nicky,

Thank you for your feedback. I'm glad to hear the tree and stake arrived and that our updates kept you informed about the progress. However, I'm genuinely sorry to hear about the condition of the packaging upon arrival. It’s very disappointing to know that the delivery firm was not careful, and I apologize for any inconvenience this might have caused.

We do put a label on the packaging to indicate it contains a live plant. This may have been missed by the delivery driver.

Best wishes,

Jon

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Rated 5 out of 5 stars
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Reply from Blackmoor Nurseries

Hi John,

Thank you so much for your kind words about your recent order! I'm thrilled to hear that you are completely happy with the plants and that they arrived in great condition. It's always our goal to ensure that our customers receive their orders on time and in perfect shape, so I truly appreciate your positive feedback on the packaging and delivery. I hope the plants continue to thrive and bring you much joy.

Best regards,
Jon Munday

Rated 5 out of 5 stars

The website was robust and easy to use

The website was robust and easy to use. The product arrived well packed and in very good condition despite the journey. The plants look to be of good quality.

November 3, 2025
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Reply from Blackmoor Nurseries

Hi Paul,

Thank you so much for taking the time to leave us such a glowing 5-star review! I'm thrilled to hear that you found our website robust and easy to use. It's wonderful to know that the Raspberry canes arrived in great condition despite their long journey, and that you are pleased with their quality. We always strive to ensure our plants are well-packed and healthy upon arrival, so your feedback is greatly appreciated. Thank you again for your kind words and support!
Best wishes
Jon

Rated 5 out of 5 stars

Superb comms and super-fast delivery

Superb comms and super-fast delivery. Exactly what I needed to stake my freshly moved fruit trees into their new locations. Would highly recommend as the tree stakes that are sold by the usual culprits were next to useless.

October 27, 2025
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Reply from Blackmoor Nurseries

Hi Dan,

Thank you so much for your kind words and the glowing 5-star review! We're thrilled to hear that you were impressed with our communication and delivery speed. It's fantastic to know that the tree stakes met your expectations and helped you get your fruit trees settled into their new homes. We genuinely appreciate your recommendation and are delighted that we could provide a better solution than what's typically available. If you need anything else, please don't hesitate to reach out.

Many thanks again!
Best wishes
Jon

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