Blackmoor Nurseries Reviews 

245
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plants arrive in exceptionally healthy condition, beautifully grown, and are always securely packaged to prevent any harm during transit. People also deeply appreciate the remarkably prompt delivery service and the extremely helpful communication provided by the team throughout the entire ordering process. However, some reviewers were not happy with how external couriers handled the packages, noting occasional rough transit, ignored delivery instructions, or visibly dented boxes. A few people also mentioned experiencing issues with suboptimal internal packaging, damaged foliage, or broken plant supports upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing plants and trees as healthy,... See more

Quality

Users describe positive interactions with quality, noting that plants and fruit trees arrive in excellent and... See more

Delivery service

Reviewers express great satisfaction with the delivery service, frequently highlighting prompt arrivals... See more

Order

Reviewers highlight positive aspects of order, expressing satisfaction with quick delivery times and... See more

Service

Customers consistently note positive experiences with service, highlighting great communication and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After having issues buying a Pink Lemonade Blueberry plant from other nurseries / sellers I decided to give Blackmoor a chance due to their good reputation. Well it seems they live up to said rep... See more

Company replied

Rated 5 out of 5 stars

The Tay Berry plants were of a first class quality in every way. Very much admired by all down the Allotment. Only found the website by accident, but would now certainly recommend Blackmoor. Great cus... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase from Blackmoor. Standard gooseberry and redcurrant in 2022, both excellent plants and doing well. As they were so good, I've now received and planted a James Grieve appl... See more

Company replied

Rated 5 out of 5 stars

I’ve used Blackmore Nursery a few times now, and they are always helpful and the fruit trees and bushes are always top quality and cared for. The delivery services is in special boxes and always... See more

Company replied


Company details

  1. Plant Nursery
  2. Garden Center
  3. Wholesale Plant Nursery

Written by the company

Blackmoor is one of very few Nurseries in the UK offering gardeners the opportunity to buy fruit plants direct from our Nursery. Blackmoor Nurseries is part of Blackmoor Estate in Hampshire which has been run by the Selborne family for several generations. At Blackmoor we are very proud about our heritage and history, and we’re absolutely passionate about our fruit plants. We have been growing them at our Hampshire based estate for over 100 years. All of our staff have been trained to the highest level in both the growing and packing of our plants and we all strive to produce top quality fruit trees and soft fruit plants. All orders are subject to rigorous quality tests at every stage of growth, and throughout the processes of lifting to packing. Roots are soaked and covered before shipping which means that each plant reaches the customer in prime condition. Our customer service team are all Blackmoor Nursery people and are happy to provide expert advice either by phone or email. They are industry experts and are always happy to share their knowledge and tips about how to get the very best from growing fruit.


Contact info

4.8

Excellent

TrustScore 5 out of 5

245 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(245)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and the Standard…

Excellent service and the Standard Gooseberry exceeded expectations.

May 20, 2025
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Reply from Blackmoor Nurseries

Adrian
Thank you for your lovely review of our Nursery and our Gooseberry Half Standard bush.
Best wishes
Jon

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Rated 5 out of 5 stars

Plant arrived in healthy condition…

Plant arrived in healthy condition which was a wonder due to the bottom of the cardboard box being badly damaged and the "plant nearly falling out" as the delivery chap informed me.

May 15, 2025
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Reply from Blackmoor Nurseries

Alan
Thank you for your review of your recent order from our Nursery.
I am glad to hear that the Gooseberry standard arrived in perfect condition.

I am very sorry that the box did not arrived in the same condition in which it left the Nursery in.
We do use a strong box that has been designed to take a bit of banging around.

Again, please accept my apologies for your order not arriving in a perfect condition and I will speak to my courier account manager about this.
Best wishes
Jon

Rated 5 out of 5 stars

This is the best nursery garden I’ve…

This is the best nursery garden I’ve dealt with and there products are first class
If your thinking of getting any trees this is the place to order from and I really mean it and I don’t work there lol

May 19, 2025
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Reply from Blackmoor Nurseries

Barry

Thank you so much for your kind words about Blackmoor Nursery! I'm thrilled to hear that you had such a positive experience with us. Happy planting!

Best wishes
Jon

Rated 5 out of 5 stars

Bought 2 blueberry plants

Bought 2 blueberry plants, arrived promptly in great condition. Lovely healthy plants, very happy customer! Would recommend

May 15, 2025
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Reply from Blackmoor Nurseries

Janine
Thank you for your 5 star review.
Best wishes
Jon

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Rated 5 out of 5 stars

Good customer service

The team esp the Scottish gentleman at the warehouse were very helpful and enabled me to get the desired plant whilst i waited

May 15, 2025
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Reply from Blackmoor Nurseries

Richard
Thanks for the 5 star review. Always nice to hear some good comments about the Blackmoor team.
Best wishes
Jon

Rated 5 out of 5 stars

Great plant purchasing experience

What I like about Blackmoor Nurseries is their comprehensive description of their plants, and how to plant and maintain them.
In addition, the plant delivered was in excellent condition and more than I expected from the sales description. All round, a very pleasant purchasing experience.

May 8, 2025
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Reply from Blackmoor Nurseries

Eugene
Many thanks for your review of your recent puchase from our Nursery. Its great to hear that you were pleased with the whole experience.
Best wishes
Jon

Rated 5 out of 5 stars

Peach tree

Peach tree arrived today. Completely taken aback by both the size and amazing condition it arrived in, for such a great price. I'm delighted with it. I only wish I had found you BEFORE I'd already ordered a bunch of fruit trees and bushed from a different supplier. I will definitely be a repeat customer.

May 9, 2025
Unprompted review
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Reply from Blackmoor Nurseries

David,

Thank you so much for your kind words! I'm thrilled to hear that you are delighted with the Peach tree that arrived today. It's always fantastic to know that our customers are happy with their purchases, especially when they exceed expectations in terms of size and condition.

We appreciate your feedback and are sorry to hear that you didn't find us before placing your previous orders with another supplier. However, we're very glad to have you as a new customer now and look forward to serving you in the future.

Please don't hesitate to reach out if you have any questions or need further assistance. We're always here to help and ensure you have a great experience with us.

Best regards,
Jon Munday

Rated 5 out of 5 stars

Healthy Grape Vine received

Healthy Grape Vine received with excellent delivery schedule. Can't fault the vine, very healthy with a lot more growth that I'd normally expect, or have experienced by other suppliers.

May 7, 2025
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Reply from Blackmoor Nurseries

Laurence
Thank you for your 5 star review on your recent purchase from our Nursery. The Grape Vine Phoenix is a lovely variety.
Best wishes
Jon

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Rated 5 out of 5 stars

Pear tree arrived safe and sound with…

Pear tree arrived safe and sound with in 24 hours great service would highly recommend 👌

May 7, 2025
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Reply from Blackmoor Nurseries

Keith
Thank you for your review. I am pleased to hear that your Pear tree arrived safely and in a timely manner.
Best wishes
Jon

Rated 5 out of 5 stars

Very efficient ordering and…

Very efficient ordering and information. A very healthy and well grown plant.

May 7, 2025
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Reply from Blackmoor Nurseries

Sheila
Thank you for your 5 star review. We hope you enjoy your Blackberries.
Best wishes
Jon

Rated 1 out of 5 stars

Bought Peach Tree last year

Bought Peach Tree last year. Did nothing last year but thought I’d give it a chance. This year just shrivelled up and died. Notified Blackmoor and response was just to send me a link to what disease it had died of. Not great customer service. Will be my last purchase from them.

May 7, 2025
Unprompted review
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Reply from Blackmoor Nurseries

Tony
Thank you for your feedback. I am sorry to hear that your Peach tree has died. The wet Winters we are having does seem to be causing a few more issues.
Best wishes
Jon

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Rated 5 out of 5 stars

I bought an M26 bare root apple tree, looks good

I recently collected an M26 bare root apple tree from Blackmoor. It’s now in my back garden, planted following Blackmoor’s instructions. It’s a nice looking tree, with a good root system, no complaints.

May 2, 2025
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Reply from Blackmoor Nurseries

Leif
Thank you for your review, it's great to hear the progress of your apple tree.
Best wishes
Jon

Rated 5 out of 5 stars

Just a very efficient service and looks…

Just a very efficient service and looks like good product time will tell but have every confidence will be great.

April 23, 2025
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Reply from Blackmoor Nurseries

Michael
Thank you for taking the time to submit your recent review.
Best wishes
Jon

Rated 5 out of 5 stars

Good advice, good plants.

I asked if one of the trees I was ordering was going to be suitable, and they gave good advice despte the risk of losing the order.
The plants I did order arrived on time, and are thriving in the garden.

March 26, 2025
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Reply from Blackmoor Nurseries

Melanie
Many thanks for your review. I am so pleased to hear you found our customer service a help to you when placing your order with us.
Best wishes
Jon

Rated 5 out of 5 stars

Fantastic service and products from Blackmore

Ordered two half-standard Titania blackcurrants. (Blackcurrant plant grafted onto 90cm stem. Had to google that before ordering)

They arrived within a few days looking incredible! Already had a huge amount of flowers that look like they’ll turn to fruit. I wish I could upload a photo I’m so impressed

They are beautiful plants and have won the Mrs over, who initially didn’t want them ordered

April 30, 2025
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Reply from Blackmoor Nurseries

Joshua
Thank you so much for your review. The Half Standard Blackcurrants are looking great on the Nursery. They are a fantastic addition to any small garden.
Best wishes
Jon

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Rated 5 out of 5 stars

Completely different

Received my 2 blueberry plants a short while ago seem in good condition plenty of foliage although a little cramped in the box don’t really know much about this variety but looks completely different from my previous buys from Blackmoor just hope it is a good companion plant for my other blueberry plants

April 30, 2025
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Reply from Blackmoor Nurseries

William
Thank you for your 5 start review.
best wishes
Jon

Rated 5 out of 5 stars

Clear website and great plant

I liked how informative and friendly the Blackmore website was, and that they sold the pink blueberry in a slightly bigger pot than other retailers. It arrived happily sitting in its box and is now snuggling in some ericaceous compost 😁

April 30, 2025
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Reply from Blackmoor Nurseries

Kate
Thank you so much for your 5 Star review.
Best wishes
Jon

Rated 2 out of 5 stars

Rhubarb

I ordered 2 rhubarb plants on the 16th Apr paying for first class Royal Mail delivery @ £5.25. Birthday presents for my mum's birthday on the 24th. They weren't posted out until the 24th Apr and I received them 28th Apr. I can understand taking out two days for Good Friday and Easter Monday but the rest of the delay is unnecessary.
The plants themselves are in good condition and were well packaged.

April 28, 2025
Unprompted review
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Reply from Blackmoor Nurseries

Order Ref: 47012727

Dear Anthony,

Thank you for reaching out and sharing your concerns with us. Firstly, I want to apologise for any inconvenience caused by the delay in the delivery of your order. We understand how important it was for you to have the rhubarb plants delivered on time for your mum's birthday.

As you mentioned, there were two public holidays over the Easter period which did affect our dispatch schedule. We did update you via email that the order would be dispatched within 5 working days. We actually dispatched the order on the 4th working day.

On a positive note, I am pleased to hear that the plants arrived in good condition and were well packaged. We always strive to provide the best quality products to our customers.

Once again, I apologise for the delay and any inconvenience it may have caused.

Thank you for your understanding and patience.

Best regards,
Jon Munday

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