Blackmore IT Reviews 

849
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. People love the remarkably fast delivery service and the top-tier product quality, frequently mentioning that orders arrive promptly and look brand new. Customers frequently praise the surprisingly affordable prices, smooth ordering process, and the helpful support team that consistently goes above and beyond to assist. Some reviewers were not happy with cosmetic issues, noting occasional scratches, deep gouges, or unexpected marks on the delivered items. However, despite these minor aesthetic imperfections, consumers found that the devices still functioned properly for their daily needs. Many buyers also emphasize how simple it is to arrange upgrades or replacements when needed.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting quick arrival times and excellent tracking.... See more

Quality

People report positive experiences with quality, noting that the devices arrive in excellent condition, look... See more

Service

Reviewers highlight positive aspects of service, noting that orders are shipped promptly and tracking... See more

Price

Customers had positive experiences with price, frequently highlighting affordable costs, economical upgrades,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy ordering. Quick delivery. Kept me updated bia email on progress of order. Excellent value. Although it was a B category it looks perfect to me. Delighted with item and would definitely recommend... See more

Rated 5 out of 5 stars

I placed my order about 3pm on Sunday, the laptop arrived around 10am the following Tuesday, very fast delivery. The item was just as advertised, it looked to be new, not refurbished, not a mark of a... See more

Rated 5 out of 5 stars

Buying a refurbished Dell Lattitude 5430. Product was as described and with the specifications expected. Filters were extensive so I could target exactly what I wanted. 10% discount was straight for... See more

Rated 5 out of 5 stars

During my initial enquiry they asked what I would be using the PC for. I had quite specific requirements and they checked that the software I would be using would be handled OK by the PC although the... See more


Company details

  1. Electronics Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Computer Store

Written by the company

Blackmore IT boasts an impressive 30-year track record as a leading IT hardware trader. We take pride in our specialisation in providing top-notch quality used computer spares, complete systems, and new parts to our valued customers. As one of Europe's largest stockists of new and refurbished equipment, we are proud to supply renowned brands such as Dell, HP, Lenovo, Apple, Microsoft and various other manufacturers. At Blackmore IT, we firmly believe in the longevity of electronic devices, particularly laptops and PCs. Our commitment to sustainability stems from the idea that these devices can serve many years beyond their first owners, contributing significantly to the reduction of emissions and the conservation of precious resources. By choosing a refurbished device from us, you not only gain access to reliable and affordable options for various tasks, including gaming PCs and high-performance machines, but you also actively participate in reducing your carbon footprint and environmental impact. Blackmore IT stands as a pioneer in providing sustainable and affordable solutions for IT hardware needs. With our wide range of quality used computer spares, complete systems, and new parts, we cater to diverse requirements, from simple tasks like emails to powerful gaming PCs and high-performance machines. By choosing refurbished devices, you play an active role in reducing emissions and promoting responsible electronic waste management. Furthermore, our charitable initiatives empower individuals in need by providing them with access to essential technology. Join us on our journey towards a more sustainable future while enjoying reliable and eco-friendly electronics for all your needs.

Blackmore IT

Written by the company

Why buy refurbished from Blackmore IT?
Purchasing refurbished technology, such as desktop PCs, laptops and mobile phones allows you to acquire high-spec, well-built devices at a fraction of their original price. Buying refurbished also supports key environmental benefits, including the reduction of electronic waste (e-waste), lowering carbon footprints, and decreasing landfill usage. It also promotes a circular economy by extending the life of valuable resources. Every item Blackmore sells undergoes an industry leading level of scrutiny by our skilled engineers to ensure complete functionality, and is backed by a comprehensive warranty for your peace of mind.

Contact info

4.9

Excellent

TrustScore 5 out of 5

849 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(849)

349 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied customer

I decided to go for a refurbished desktop for various reasons - I haven't got on with my laptop keyboard very well and prefer the feel of proper keys. Additionally I am really just a casual user and couldn't justify the expense of a brand new unit. I was at first apprehensive about purchasing something I hadn't seen but I needn't have worried at all. There is a small mark/scratch on the top of the computer case but it is not noticeable in use. Delivery was on time and it was wrapped up very securely. Additionally I bought a used monitor (from a different company) and so with the use of my old keyboard and mouse I am pleased not to contribute to the world's waste pile. Thank you.

March 14, 2026
Unprompted review
Rated 3 out of 5 stars

quick and efficient…but bad packaging

I like your quick and efficient processing, however your packaging is poor. Even though the phone is reconditioned , i believe it should be packed to impress customers

April 9, 2026
Blackmore IT logo

Reply from Blackmore IT

Hello Mrs Ogunojemite,

Thank you for leaving us feedback stating the packaging is inadequate. We're keen to hear from our customers on how we can improve, so please could you forward over some photos to sales@blackmoreit.com so we can investigate what happened?

Kind regards,
Blackmore IT

Rated 1 out of 5 stars

I have not received my product

I have not received my product. I am not sure if it was lost or delivered at the wrong address as it states that it was delivered.

April 7, 2026
Blackmore IT logo

Reply from Blackmore IT

Hello Nokuthula,

Sorry to hear you don't seem to have received your order. We would have gladly helped you with this if you had reached out.

We have tracked the order and can confirm it was left in your safe place as per your instructions. We have a photo confirming this, please get in touch and we can share this with you to help you locate your parcel.

Kind regards,
Blackmore IT

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