Blacknight logo
Visit website

Blacknight Reviews 2,370

•
TrustScore 4 out of 5

4.1

Web Hosting Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We migrated our website/hosting/email to Blacknight back in April. It was complicated due to previous web developers set up. I cannot express how great Blacknight were especially Neil Du Plessis who w... See more

Rated 5 out of 5 stars

I've domains with Blacknight and find the control panel easy to use and the dns settings easy to change, and the prices competitive. Their verification process for .ie domains is smooth too.... See more

Rated 1 out of 5 stars

Dear all viewer. staff is not solved my problem in 4 days, sow i written a review details. And now staff/blacknight had disabled my account and all my 35 domain has been put on hold for contact... See more

Company replied

Rated 3 out of 5 stars

Seems ok for simple website + mail but I decided to move when I saw open-exchange wasn't enabled for active sync on mobile... This makes the mobile mail client very basic without any of the required c... See more

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider
  4. Internet Service Provider
  5. Phone and Internet Service

Written by the company

Blacknight are an Irish based, ICANN accredited domain registrar and hosting company. Blacknight constantly seek to lead the way by introducing innovative solutions for its client base and provide dedicated servers and co-location as well as a comprehensive range of Microsoft Windows and Linux based hosting plans and domain name registration services to business globally. IP transit services and other solutions for more demanding business and academic customers are offered a la carte. The company also offers a range of broadband services across Ireland for both private and business use.

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 4 out of 5 stars

Newcomer to web design (age 75)

I am a newcomer to web design (age 75), but plenty of experience in SQL and in old-fashioned application design.
Have not started in earnest yet but so far the propmt help with setup, tools etc has been great.
Tony Brady

October 25, 2021
Rated 5 out of 5 stars

Great service

Great service. Delivered on promises i.e. no over-promising and then under-delivering.

October 18, 2021
Blacknight logo

Reply from Blacknight

Thanks for taking the time to leave such a nice review

Advertisement
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

One of the best Hosts I’ve worked with

Having been a Blacknight customer personally for about 15 years, I thought it was about time I give them a shout out. In that time I have had a whole host of problems and strange issues which the Support and Sales teams have gone over and above to resolve, as quickly as they could.

Professionally I have used them and recommended them to a number of customers and clients and repeatedly had the same high level of service.

A great service by a really great bunch of people.

August 30, 2021
Unprompted review
Blacknight logo

Reply from Blacknight

Kieran

Thanks for taking the time to review our services and thanks for your continued business

The Blacknight Team

Rated 5 out of 5 stars

Great pre sale support from support…

Great pre sale support from support staff who went the extra mile to help me understand the details of their offerings. Was thrilled with the support and assistance pre sales. Hopefully post sales support is as good... Ive a feeling it will be, ergo my decision to go with Blacknight was made all the more easier.

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional service.

Exceptional service.
From my first phone call to Black Knight the service has been exceptional.
I cannot recommend this company highly enough. I contacted them initially on the recommendation of several people.
I have been dealing with Neil mostly & he's is so helpful & obliging. He is a real asset to this company.

August 26, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look