Blacknight Reviews 2,370

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

We migrated our website/hosting/email to Blacknight back in April. It was complicated due to previous web developers set up. I cannot express how great Blacknight were especially Neil Du Plessis who w... See more

Rated 5 out of 5 stars

I've domains with Blacknight and find the control panel easy to use and the dns settings easy to change, and the prices competitive. Their verification process for .ie domains is smooth too.... See more

Rated 1 out of 5 stars

Dear all viewer. staff is not solved my problem in 4 days, sow i written a review details. And now staff/blacknight had disabled my account and all my 35 domain has been put on hold for contact... See more

Company replied

Rated 3 out of 5 stars

Seems ok for simple website + mail but I decided to move when I saw open-exchange wasn't enabled for active sync on mobile... This makes the mobile mail client very basic without any of the required c... See more

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider
  4. Internet Service Provider
  5. Phone and Internet Service

Written by the company

Blacknight are an Irish based, ICANN accredited domain registrar and hosting company. Blacknight constantly seek to lead the way by introducing innovative solutions for its client base and provide dedicated servers and co-location as well as a comprehensive range of Microsoft Windows and Linux based hosting plans and domain name registration services to business globally. IP transit services and other solutions for more demanding business and academic customers are offered a la carte. The company also offers a range of broadband services across Ireland for both private and business use.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommended - particularly like the human touch

Have been a customer of Blacknight for over 10 years and I highly recommend them. Blacknight offer excellent customer service, efficiency and reliability. I am particularly impressed that Blacknight have never tried to communicate with me via bots. The human touch is a real bonus when interacting with tech enterprises.

May 6, 2022
Rated 5 out of 5 stars

Great to work with

Great to work with, speak plainly and honestly. Provided a router that could deliver the speeds for the packages they were selling (which most providers don't do).

April 19, 2022
Rated 5 out of 5 stars

This is a fantastic company

This is a fantastic company - great service and prices.

April 11, 2022
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Reply from Blacknight

Thanks for your kind words - they're appreciated by the team

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Rated 5 out of 5 stars

Excellent service by Blacknight.

Excellent service by Blacknight.
Good reply times and I have always got any issues sorted out quickly and efficiently.

April 10, 2022
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Reply from Blacknight

Thanks for taking the time to leave a review. It's appreciated.

Rated 5 out of 5 stars

Excellent Support

Customer Service agents were extremely helpful and supportive and very professional. Wish other companies had staff with the same high standards.

April 9, 2022
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Reply from Blacknight

Thanks for the positive feedback - it's appreciated!

Rated 5 out of 5 stars

I received a fantastic service from…

I received a fantastic service from Blacknight.
Mel in Tech Support was very friendly and patient and helped me through every step of the process.
The service was top class and I very highly recommend them.
Regards and thanks,
Neal

April 8, 2022
Unprompted review
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Rated 1 out of 5 stars

customer service didn't bother replying…

customer service didn't bother replying to any of my emails

March 31, 2022
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Reply from Blacknight

Andriy
Our customer service team reply to all emails that they receive.
It is possible, however, that some of our replies could have hit your email junk folder. Either way please contact our helpdesk and we'd be happy to assist you.

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Rated 5 out of 5 stars

Great Provider

Speedy set up and when I had a query on getting my new registered domain to point to my website it was answered very quickly. All in all great price, speedy professional service.

March 28, 2022
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Rated 5 out of 5 stars

Excellent service and products

I use Blacknight for my website builder, domains and email. I find their products, service and their customer engagement excellent. Any issues tht hav arisen, Blacknight have worked with me rapidly to fix, always with courtesy and professionalism.

March 8, 2022

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