Black sanctuary Reviews 23

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Good Service, the delivery time is acceptable for worldwide shipping. Everything okay, so far!

Rated 5 out of 5 stars

Great fit! Nice material love the adjuster Velcro strap, I forgot to check what it was when I ordered but was super happy to find it was Velcro! Over all great addition to the collection!

Rated 1 out of 5 stars

I wish I could give this zero, but honestly the only reason I’m giving it a one is because I liked the shirt. I was a content creator and they gave me two free items in return for content as well as a... See more

Rated 5 out of 5 stars

Quick delevery to Germany, amazing shirts. Also I want to highlight the super nice customer service. Much love to the whole Black Santuary Team <3

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4.0

Great

TrustScore 4 out of 5

23 reviews

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Rated 4 out of 5 stars

Good Service

Good Service, the delivery time is acceptable for worldwide shipping. Everything okay, so far!

January 22, 2022
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Rated 2 out of 5 stars

Bad print

The hoodie I ordered was fine I love it. but the print on the tshirt I had was very poor and quite blurry, need to spend more time on looking at the quality of the prints

January 19, 2022
Rated 1 out of 5 stars

Terrible PR team.

I wish I could give this zero, but honestly the only reason I’m giving it a one is because I liked the shirt. I was a content creator and they gave me two free items in return for content as well as a post on my page. I sent them a link of 40+ images they were able to use, and I had set up a day to post the Ghost face dress that I was gifted as a preview for the new Scream movie coming out this month. Not only was their PR team so rude and disrespectful, when I tried to explain to them why I hadn’t posted - I was given so much attitude and really poor professional responses. I got responses like, “I’m nice and you’re not”, “whatever bye” and “the quality wasn’t good”. All photos I provided were full Res and in RAW as well. I have all the screenshots provided and would love to speak to someone about my communication with this brand. How disappointing.

January 4, 2022
Unprompted review
Rated 2 out of 5 stars

I made an order from them and a…

I made an order from them and a shipment confirmation mail with tracking number hasn't been sent until i asked about one. This happened after 1 week after the order has been made.

December 20, 2021
Black sanctuary logo

Reply from Black sanctuary

Hi, handling time is about 1/5 days but during holiday season it can take more time for our print providers to print and ship everything out. Thanks for your patience!

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Rated 5 out of 5 stars

Good service

Good service. Recieved package sooner than I expected given the holidays. Good clothing material.

December 10, 2021
Rated 5 out of 5 stars

Positive Experience- Sophie Storm

I'm a model and promoter for brands and all communication with the brand has been professional and I would recommend the brand. The style of the outfits are cool and I can't wait to photograph them.

October 24, 2021
Unprompted review
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Rated 5 out of 5 stars

Love the fit

Great fit! Nice material love the adjuster Velcro strap, I forgot to check what it was when I ordered but was super happy to find it was Velcro! Over all great addition to the collection!

September 28, 2021
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Rated 5 out of 5 stars

LOVE

Absolutely love their site! All their clothing is rad & great quality/pricing🖤

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

Love this shirt!

Love this shirt! Of course I immediately put on American psycho as soon as I got it, immediately put the shirt on, great fit! Snug on chest shoulders and arms nice and loose in the body. Even after the wash still fits great! Favorite movie and shirt! Love it!

September 20, 2021
Unprompted review
Black sanctuary logo

Reply from Black sanctuary

So happy to know you love the Patrick Bateman shirt so much :D
Thanks for the review! Means a lot 🖤

Rated 5 out of 5 stars

very impressed

attention to detail really shows in all of the designs. customer service is top tier. professionalism and being quickly responsive go hand in hand when communicating with the staff at black sanctuary.

September 20, 2021
Unprompted review
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