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Blacksheep Reviews 1,418

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I almost guessed my frame size but messaged customer service first, thankfully. They told me to check the numbers inside my old glasses and match them close, worked perfectly. The lens options looked... See more

Company replied

Rated 5 out of 5 stars

Competitiveness of the product, quality and price is amazing! Received my first pair of glasses within a week and absolutely no issues. They felt great straight away!

Company replied

Rated 1 out of 5 stars

Kijk uit. Dear Pascal, Thank you for your message. We confirm that we will take the necessary steps to proceed with the deletion of your account in this case. ​We wish you a wonderfu... See more

Company replied

Rated 5 out of 5 stars

I was about to guess my frame size bad idea. I contacted customer service not expecting much, honestly. The woman I spoke to was incredibly patient. She explained that if I already have glasses I lov... See more

Company replied

Company details

  1. Glasses Store

Written by the company

Blacksheep connects the world directly with manufacturers, offering fashion-forward and prescription glasses without traditional retail markups. We focus on design, quality, and accessible pricing. Frames from $2.95 Lenses at $5 Progressive at $25 -- Blacksheep vous connecte directement aux fabricants pour proposer des lunettes de vue sans intermédiaires ni marges excessives. Du design, de la qualité et des prix révolutionnaires. Montures à partir de 2,95 € Verres à 5 € Progressifs à 25 €


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The prices are amazing

The prices are amazing, but also the procedure is very simple and organised, from the moment you order till you receive your item, everything goes very very well

May 8, 2026
Unprompted review
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Reply from Blacksheep

Hello Marco,

Thank you very much for your feedback. We are delighted to hear that you appreciated not only our prices, but also the simplicity and organization of the entire ordering process from start to delivery.

Providing a smooth and reliable experience is very important to us.

Thank you for your trust.

The Blacksheep team

Rated 5 out of 5 stars

My progressive lenses are perfect

My progressive lenses are perfect. No blurry zones, smooth transition between near and far vision, and very natural feeling when reading, working on screens, or driving. I was expecting a long adaptation period, but it took me just a few hours

May 7, 2026
Unprompted review
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Reply from Blacksheep

Hello,

Thank you very much for your feedback. We are delighted to hear that your progressive lenses provide such a natural and comfortable experience, with smooth vision at all distances and a very quick adaptation period.

Your satisfaction means a lot to us.

Thank you for your trust.

The Blacksheep team

Rated 5 out of 5 stars

Great glasses for great prices

Great glasses for great prices! Even with multifocale and cilinder, now I have 4 glasses from blacksheep and I will order again.

May 4, 2026
Unprompted review
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Reply from Blacksheep

Hello,

Thank you very much for your feedback. We are delighted to hear that you are happy with your glasses and the value you received, even with multifocal and cylinder corrections.

It means a lot to us that you now own four pairs from Blacksheep and plan to order again.

Thank you for your trust.

The Blacksheep team

Rated 5 out of 5 stars

Easy to choose and to order and…

Easy to choose and to order and spectacles were good and nice and for a very low price.

May 8, 2026
Unprompted review
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Reply from Blacksheep

Hello,

Thank you very much for your feedback. We are happy to hear that the ordering process was easy and that you are satisfied with your glasses, both in terms of quality and price.

Thank you for your trust.

The Blacksheep team

Rated 5 out of 5 stars

With other online stores

With other online stores, you feel like youre buying cheap glasses. With Blacksheep you're getting better design, better finish, and still lower prices.

May 6, 2026
Unprompted review
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Reply from Blacksheep

Hello,

Thank you very much for your feedback. We are delighted to hear that you appreciate the design, finish, and overall quality of your glasses, especially while still benefiting from affordable prices.

Providing stylish, high-quality eyewear at fair prices is exactly what we strive for.

Thank you for your trust.

The Blacksheep team

Rated 5 out of 5 stars

I was honestly surprised

I was honestly surprised. Blacksheep is not only cheaper than most online competitors, but the quality feels better. I paid less than I usually did in the past on Zeelool and the lenses are clearer and more comfortable.

May 5, 2026
Unprompted review
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Reply from Blacksheep

Hello,

Thank you very much for your feedback. We are delighted to hear that you were pleasantly surprised and that you find both the quality of your glasses and the comfort of the lenses to be even better than expected.

We are also glad that you feel you received great value compared to your previous experiences, and that your lenses provide you with improved clarity and comfort.

Thank you for your trust.

The Blacksheep team

Rated 5 out of 5 stars

Blacksheep has a stronge selection of…

Blacksheep has a stronge selection of frames. It feels more like a fashion brand than just a budget glasses website. I ended up ordering two pairs because the styles were actually interesting.

May 5, 2026
Unprompted review
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Reply from Blacksheep

Dear Brittney, Thank you for your feedback. We’re glad to hear that our selection and designs stood out to you.

Offering a strong, fashion-forward range while keeping prices accessible is an important part of our approach, so it’s great to know this resonated with you.

Thank you again for your trust.

Kind regards,
The Blacksheep Team

Rated 5 out of 5 stars

The biggest difference for me is the…

The biggest difference for me is the customer service. With other online brands, you're on your own. Blacksheep actually reached out and helped me choose the right options. Fast responses, real support it makes a huge difference.

May 4, 2026
Unprompted review
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Reply from Blacksheep

Dear Sage, Thank you for your feedback. We’re very pleased to hear that the support from our team made a real difference in your experience.

Providing responsive, personalized assistance is a key part of what we do, so it’s great to know you felt guided throughout the process.

Thank you again for your trust.

Kind regards,
The Blacksheep Team

Rated 5 out of 5 stars

I had a specific prescription and wasnt…

I had a specific prescription and wasnt sure what to choose. The customer service team actually called me and walked me through everything step by step. Super responsive and professional. You dont get this level of support even in physical stores.

April 29, 2026
Unprompted review
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Reply from Blacksheep

Dear Timothy, Thank you for your feedback. We’re very pleased to hear that our team was able to guide you through your specific prescription and provide clear, step-by-step support.

Offering responsive and professional assistance is a key part of our approach, so it’s great to know this made a difference in your experience.

Thank you again for your trust.

Kind regards,
The Blacksheep Team

Rated 5 out of 5 stars

Very impressed

Very impressed. I went in thinking this would be low-cost glasses but its actually high-quality optics. Clear vision, no distortion, and very comfortable to wear all day. For $5.95 single vision lenses, it honestly makes no sense to pay hundreds elsewhere.

May 3, 2026
Unprompted review
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Reply from Blacksheep

Hello Carter. Thank you for your feedback. We’re very pleased to hear that the quality of your lenses exceeded your expectations and that you’re enjoying clear, comfortable vision throughout the day.

Providing reliable optical quality at an accessible price is exactly what we aim for, so your experience means a lot to us.

Thank you again for your trust.

Kind regards,
The Blacksheep Team

Rated 5 out of 5 stars

$35 here vs $400 at my optician for the…

$35 here vs $400 at my optician for the same prescription. No noticeable difference.

May 4, 2026
Unprompted review
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Reply from Blacksheep

Hello Camille, Thank you for your feedback. We’re pleased to hear that you’re satisfied with both the quality and the value of your glasses.

Making optical products accessible without compromising on quality is at the core of what we do, so your experience is great to hear.

Thank you for your trust.

Kind regards,
The Blacksheep Team

Rated 5 out of 5 stars

great experience with hight product…

great experience with hight product quality and verry good assistance for all the process

April 23, 2026
Unprompted review
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Reply from Blacksheep

Dear Ahmed,

Thank you for your feedback. We’re very pleased to hear that you had a great experience, both in terms of product quality and the support provided throughout the process.

Your satisfaction is very important to us.

Kind regards,
The Blacksheep Team

Rated 5 out of 5 stars

Merci Hasina !

Incroyable pour le service super efficace un grand merci à Hasina !!!

May 2, 2026
Unprompted review
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Reply from Blacksheep

Bonjour Pippo, Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que vous avez été satisfait de notre service, et nous ne manquerons pas de transmettre vos remerciements à Hasina.

À très bientôt,
L’équipe Blacksheep

Rated 5 out of 5 stars

I honestly didnt expect this level of…

I honestly didnt expect this level of quality at this price. I paid $29 for progressive lenses that feel just as good as the $600 pair I had from my optician. The field of vision is wide, transitions are smooth, and I adapted in less than a day. This is not cheap eyewear this is real optical quality at a fair price.

April 29, 2026
Unprompted review
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Reply from Blacksheep

Dear Janet, Thank you for your detailed feedback. We’re very pleased to hear that the quality of your progressive lenses exceeded your expectations and that you experienced a smooth and quick adaptation.

Providing high-quality optical solutions at a fair price is exactly what we aim for, so it’s especially rewarding to know your experience reflects that.

We truly appreciate your trust and support.

Kind regards,
The Blacksheep Team

Rated 5 out of 5 stars

I received my sunglasses with…

I received my sunglasses with varifocals. They are well fitted .
I am very confortable with them

April 22, 2026
Unprompted review
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Reply from Blacksheep

Hello Sofi, Thank you for your feedback. We’re very pleased to hear that your varifocal sunglasses fit well and that you feel comfortable wearing them.

Your satisfaction means a lot to us.

Kind regards,
The Blacksheep Team

Rated 1 out of 5 stars

I would not recommend this company…

I would not recommend this company specifically from my experience with two pairs of progressive prescription lenses. Both were made incorrectly and the company refuses to make it right or offer any kind of credit or even support. They expect me to pay out of pocket to see a local eye doctor to prove they made the lenses incorrectly. The frames are pretty good quality. The other issue I have they did not care to help with is the one pair was supposed to be red and it showed up purple. They did not care about that either. Customer service is not helpful and slow to respond. Shipping time from date of order is terrible. This may be a European country but the glasses are made and shipped from China. Not a good experience and I will not be buying any more from them and will tell family. friends, and anyone who wants to listen not to buy from this company due to the lack of support for their customers.

March 23, 2026
Unprompted review
Blacksheep logo

Reply from Blacksheep

Dear Mark,

Thank you for your review. We’re sorry to hear that your experience did not meet your expectations, and we would like to clarify a few points, particularly regarding your comments on our customer service.

You first contacted us on 20/03 to report that the glasses received appeared purple rather than red. We replied on 23/03—slightly later than usual, for which we apologize—requesting photos so we could assess the issue. To date, we have not received these images.

On the same day, you also informed us of a separate concern regarding visual discomfort with your rimless lenses. We responded promptly, requesting additional information to allow for a thorough and transparent review. You provided the requested details on 24/03, and the case was then escalated to our optical team.

While the analysis took a bit longer than expected, we kept you informed of the progress throughout. The outcome did not indicate a manufacturing defect, but rather suggested that a frame adjustment would resolve the issue—especially as the same prescription has been used successfully on another pair.

We shared several recommendations for adjustment; however, our last message sent on 13/04 has not received a response.

We remain fully available to revisit both concerns with you and would be glad to arrange a phone call to discuss this directly and find a suitable resolution.

Thank you again for your feedback.

Kind regards,
The Blacksheep Team

Rated 5 out of 5 stars

Good quality glasses at a very good…

Good quality glasses at a very good price.
Important: you need a serious, well detailed prescription from your ophthalmologist! Don't worry, you will save the money you spend on a good visit to your doctor by buying your classes at Blacksheep. And at least you will have been seen by a doctor and your eyes will have received a health check. Take a blank template from the Blacksheep website with you, so the doctor knows exactly which data to provide (don't forget the distance between the eyes for example).

May 1, 2026
Unprompted review
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Reply from Blacksheep

Hello Phil, Thank you for your detailed feedback. We’re glad to hear that you are satisfied with the quality of your glasses and the value they offer.

We also appreciate you sharing your advice regarding prescriptions and measurements. Having accurate and complete information is indeed important to ensure the best possible visual result. Our prescription template is designed to help facilitate this process with eye care professionals.

Thank you again for your trust and recommendation.

Kind regards,
The Blacksheep Team

Rated 5 out of 5 stars

Great quality for the price and perfect…

Great quality for the price and perfect delivery.

May 1, 2026
Unprompted review
Blacksheep logo

Reply from Blacksheep

Dear Mohamed, Thank you for your kind feedback. We’re delighted to hear that you’re happy with the quality for the price and that your delivery went perfectly.

Your satisfaction is very important to us, and we truly appreciate your support.

Kind regards,
The Blacksheep Team

Rated 5 out of 5 stars

Very close attention to details

Perfect. And they noticed that my optometrist wrote a prescription for distance lens instead of multifocal. So they are careful.

When I was a boy in the USA only optometrists were allowed to sell glasses. There was a huge battle when opticians entered the market. Now we can reduce prices even more. I have a large difference in one eye from the other. I usually pay 700 to 800 euros for classes. These cost 87.

April 28, 2026
Unprompted review
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Reply from Blacksheep

Thank you very much for your detailed feedback!

We’re delighted to hear that the attention given to your prescription and to every detail met your expectations. Verifying prescriptions is indeed one of our top priorities to avoid any errors and ensure the best possible visual comfort.

It’s also a pleasure to know that you were able to benefit from excellent value for money.

We look forward to assisting you again very soon !

Rated 4 out of 5 stars

Great

Great, just a few updates of the site and it will be perfect, good communication, fast shipping, i will order again for sure, thanks to give us access to glasses at a raisonnable price.

April 28, 2026
Unprompted review
Blacksheep logo

Reply from Blacksheep

Thank you for your feedback.

We’re glad you appreciated our communication, fast shipping, and pricing. It’s great to hear you plan to order again.

We also note your comment about a few updates needed on the website—we are continuously improving this to ensure an optimal shopping experience.

Kind regards,
The Blacksheep team.

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