First weird thing about this shop, you place your order but you can't pay. I've received a confirmation where the shipping costs where still listed as from 3.9€. This same mail says literally " Ma... See more
Company replied
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See what reviewers are saying
This online shop had a solid selection of hookahs and accessories. I tried the Element Moroz tobacco, which had a strong, icy mint hit—just what I was looking for! The only thing I’d improve is their... See more
Company replied
First time ordering from blackSHISHA, and I’m impressed. I was scary a bit, because i did international payment by bank transfer, but manager was always in touch with me, i got relaxed. The delivery o... See more
I have made two purchases from this company. The first was for tobacco, and the most recent was for a limited edition Maklaud model. Those who enjoy hookahs are aware that this brand has recently rele... See more
Company replied
Company details
Written by the company
blackSHISHA: Your Premier Source for Wholesale Shisha Products. blackSHISHA is a highly regarded supplier and manufacturer of authentic hookahs and accessories at wholesale prices. With over 15 years of industry expertise, our dedicated team caters to customers in Europe, the UK, Australia, Canada, the USA, and Hong Kong. Specializing in the manufacturing and trading of shishas and accessories, we proudly serve retail and wholesale entities, as well as hookah bars and shisha lounges. Our commitment to customer satisfaction is evident through our convenient payment options and cost-effective shipping methods. Choose blackSHISHA as your trusted partner for premium shisha supplies and customized products that meet your specific requirements. Discover exceptional service and competitive prices by joining us today.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- +447440961277
- office@blackshisha.com
- blackshisha.com
3.8
Great
27 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Anything you want can be bought here
Anything you want can be bought here. I am always sure of the quality and price. Managers are always very polite and competent, even with nerds like me
November 1, 2023
Unprompted review
Reply from blackSHISHA
Thank you very much! We are very glad that you enjoyed ordering from us. We hope for further mutually beneficial cooperation. We really appreciate your high rating. Have a nice day!
I ordered for the first time and…
I ordered for the first time and worried that payment should be made in advance, but everything went perfectly. Manager texted very fast and clarified the procedure of payment and shipping. Also he advised me to try a new HLGN tobacco flavor. I took it and didn't regret. Thank you so much! Order was shipped quickly with a tracking number. I’m absolutely satisfied.
October 30, 2023
Unprompted review
Reply from blackSHISHA
Thank you very much! We are very glad that you enjoyed ordering from us. We hope for further mutually beneficial cooperation. We really appreciate your high rating. Have a nice day!
It is very important for me to receive…
It is very important for me to receive good service and I received it from blackSHISHA. Customer service is top notch, communication throughout the entire order correction process. I will continue to order because you don't overcharge and the delivery is fast.
October 7, 2023
Unprompted review
Reply from blackSHISHA
Thank you very much! We are very glad that you enjoyed ordering from us. We hope for further mutually beneficial cooperation. We really appreciate your high rating. Have a nice day!
Slow communication
After some communication difficulties I finally received my shipment. It took approx 4 werks but that is okay. They are not a scam at least.
October 24, 2023
Unprompted review
Reply from blackSHISHA
Hello! We regret that your order from our company caused you negative emotions. The manager who worked with you had a difficult personal situation, so he did not respond to you for some time. We apologize for this situation. But please don't think that anyone is trying to deceive you. Our website blackshisha.com contains the official contacts of our organization. Please write there and tell us about the situation you are experiencing. We will definitely help you. Please note that according to the tracking number of your order, you received your order on November 17, 2023.
Reply from blackSHISHA
Thank you very much! We are very glad that you enjoyed ordering from us. We hope for further mutually beneficial cooperation. We really appreciate your high rating. Have a nice day!
Scam they will contact from whats app
September 28, 2023
Unprompted review
Reply from blackSHISHA
Hello! We are sorry that working with our company caused you negative emotions. Our company values its customers very much and is always ready to resolve any controversial situations to help the buyer. Please contact us using the contacts listed on the website blackshisha.com and we will definitely solve your problem.
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