Blackstone Solicitors Limited Reviews 

76
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated legal team for being extremely responsive, helpful, and highly professional throughout various property purchases and business sales. Consumers consistently note that communication is remarkably fast, clear, and proactive, successfully keeping people fully informed at every single stage of the legal journey. Some reviewers were not happy with certain administrative aspects, noting unexpected cancellations, abruptly rescheduled meetings, and frustrating service delays during their transactions. A few other people also felt that communication occasionally broke down and that some required legal tasks were ultimately left incomplete.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that staff are consistently professional,... See more

Staff

Customers had positive experiences with staff, consistently highlighting their professional, efficient, and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the outstanding... See more

Response time

Consumers find response time to be exceptionally positive, praising the prompt and clear communication... See more

User experience

People report positive experiences with user experience, finding the entire process smooth and much less... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience purchasing our first home with Blackstone was absolutely fantastic! Navi was incredibly helpful and friendly. They were very quick with all of the paperwork for our purchase and kept u... See more

Rated 5 out of 5 stars

We used Blackstone Solicitors recently for the first time. We dealt mainly with two staff and they were both incredibly professional but also very approachable. What really struck us was how proactive... See more

Rated 5 out of 5 stars

Navi, Ada, Emma and Josh made our house buying process smooth, simple and stressful free. Constantly kept us in the loop of what was happening and we never had to chase them for anything they were alw... See more

Rated 5 out of 5 stars

Huge shoutout to Josh and Bilal, who were exactly what you want from a solicitors. Incredibly prompt with their replies, organised, and genuinely fought for us/were on our side throughout. They manage... See more


Company details

  1. Law Firm

Information provided by various external sources

Blackstone Solicitors serves clients across the UK and the world, specialising in commercial litigation and property law. Call us on 0161 929 0121


Contact info

4.8

Excellent

TrustScore 5 out of 5

76 reviews

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4.8

All reviews

(76)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Ada and Navi

I cant thank Ada and Navi enough for how amazing they have been for our first time purchasing a house. Ada would respond to my emails extremely promptly, we were kept up to date with every progress throughout the whole journey and they were extremely quick with our paperwork and legal documents. I will definitely be using blackstone solicitors in the future and would 100% recommend.

Thank you Ada and Navi!

May 21, 2026
Unprompted review
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Rated 4 out of 5 stars

Bilal was absolutely fantastic!

Bilal was absolutely fantastic! He was handed our company property purchase with quite a lot of outstanding actions and he progressed through the legal process with a determined approach.
The only reason I have not given a 5 star review, is because Blackstones didn't fully deliver the required service - I had to go and get SDLT advice from another lawyer which cost extra but this is not a reflection on Bilal's work.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had a great experience with Blackstones. Bilal Mirza dealt with my house purchase and I would highly recommend him. Bilal was responsive, proactive and meticulous, as well as being lovely to deal with. Thanks to Rachael Jenkinson and Joey Yu who were also great. Overall, a very positive experience.

May 8, 2026
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Rated 1 out of 5 stars

Blackstone delayed my purchase by a month

I am a FTB purchasing a flat in a building that has five stories and therefore falls under the Building Safety Act 2022. When I enquired on the phone with Blackstone if they could do the conveyancing for a flat that fell within this Act, the woman on the phone confirmed they did.

A month after I onboarded with Blackstone my solicitor emailed me to say that unfortunately they can no longer do my conveyancing as it falls within the Act which they do not have insurance for. This is despite them confirming they could do it when I first onboarded and the fact they had the address of the flat I was looking at for over a month. A simple search on Google or Rightmove could've told them that the flat was in a five story block but clearly this basic check was not done.

I am a FTB and what is already an extremely stressful experience has been exacerbated and delayed by a month by this solicitor firm. I would not recommend them to anyone.

April 22, 2026
Unprompted review
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Reply from Blackstone Solicitors Limited

Dear Katie,

Thank you for your feedback which is always valuable. We are sorry to hear that you are disappointed with your experience, especially with this being a first-time purchase and it was never our intention to dampen this experience for you.

I believe our Head of Conveyancing has since spoken to you and explained the situation. We apologise again for any confusion and any negative experience you felt you had. This of course would never be our intention for any of our clients.

Kind regards

Blackstone Solicitors

Rated 5 out of 5 stars

Special thanks to Navi and Ada

I had a great experience with this firm. Communication was great throughout, I always got quick replies and was kept in the loop at every stage, which made a big difference.

They were also very proactive in chasing both the seller’s and buyer’s solicitors, helping things move along much faster than expected. The whole process felt efficient and well managed.

A special thank you to Ada and Navi, I honestly can’t explain how responsive they were. Any time I had a question or needed an update, they were quick to come back to me and were always really helpful and reassuring.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

The team working on our house sale were…

The team working on our house sale were fantastic. Rachael, Joey, Maria and Josh. I can’t fault them. Communication was well done, fast, accurate. We had what can only be described as a painful buyer. The whole other side was painful including their solicitor from our point of view, but the team kept the ball moving forward. Highly recommend them. We would definitely use them again. In fact it’s our second time using Blackstone. 1st time to buy and 2nd to sell. They were excellent on both occasions.

April 10, 2026
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Rated 5 out of 5 stars

Blackstone solicitors were amazing

Blackstone solicitors were amazing, they we fast, efficient and kept us informed all through the process. We had delays from the seller's solicitors but the team followed up and ensured the we got the responses we needed. I will recommend them 100%. Our thanks to Navi, Ada and Emma.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Could not have wished for better

We are so incredibly grateful to the whole team – we truly couldn’t have asked for a more seamless experience. Our mortgage went through in just under two and a half months, which exceeded all our expectations.

As first-time buyers, we had a lot of questions, but every single one was answered quickly and clearly. The team was always responsive, supportive, and reassuring, and we genuinely felt like we were in safe hands throughout the entire process.

The little personal touches once everything went through were the icing on the cake and made the experience even more special.

A very special thank you to Ada, who was absolutely brilliant from start to finish. We honestly feel like we wouldn’t have had the same experience without her.

Thank you all so much – we couldn’t recommend you enough!

April 3, 2026
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Rated 5 out of 5 stars

5* Service

I am writing to share my positive experience working with Kane Jones, now a qualified Corporate Solicitor, over the last few months during the sale of my business.

While I was initially hesitant about being assigned a trainee solicitor, Kane has been fantastic and is a credit to Blackstone Solicitors. Throughout the process, he was professional in his approach and provided excellent advice while consistently looking out for my best interests.

I will certainly be using Blackstone Solicitors for my future legal needs.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

First class solicitors

From start to finish the entire conveyancing team were professional and everything was dealt with in a timely fashion with the goal of driving the sale through and not letting the other solicitor just drift along.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

This morning I asked if a copy of an…

This morning I asked if a copy of an invoice dating from 2020 was available although I was unsure that a record dating back that long would still be available.
However, within two hours I'd been sent a copy of the document I'd requested.
Excellent service.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

A reactive, helpful conveyanced firm.

Blackstone Solicitors was extremely reactive and helpful throughout our first home purchase. They walked us through the process, and consistently helped to get the case to be progressed and completed as soon as possible. Definitely recommended.

March 6, 2026
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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, super proactive and always pushing to get things done either on time or before the expected date! absolutely fantastic, couldn’t recommend them enough!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Navi and…

I had a great experience with Navi and Ada. As a first-time buyer, I was worried about the process, but they made it very smooth. They were always on hand to answer my queries and responded to emails very quickly. The frequent updates meant I always knew what was happening next. I can’t recommend them enough!

February 13, 2026
Unprompted review

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