Black Tie Moving Services Reviews 

1,327
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 534 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely polite, hardworking, and consistently make the entire moving process wonderfully smooth and entirely stress-free. Many people also deeply appreciate the prompt arrival times, careful handling of personal belongings, and highly efficient execution when moving heavy furniture pieces. Some reviewers were not happy with instances of damaged furniture, noting occasional issues regarding items getting scratched or broken during the transport process. A few consumers additionally noted problems with planning, such as receiving too few supplies, experiencing unexpected delays, or facing noticeable scheduling hiccups.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that the team was fast, friendly, professional, and... See more

Service

Consumers find service to be positive and note that the team is fast, friendly, and professional. Many... See more

Product

Clients share ambiguous opinions on product experiences, reflecting a wide range of outcomes. While some... See more

Quality

People report ambiguous experiences with quality, as feedback is deeply divided. While many customers praised... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process is seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, they won my business because I could talk to a human immediately on the phone. I live in Florida and was looking for packing services for my 87-year old father, who is also an Army veteran. The... See more

Rated 5 out of 5 stars

We had Shane, Miles, and Tony and they were such a great crew! They encountered a couple hiccups during the day and took them with stride. Problem solvers, hard workers, and just really nice guys who... See more

Rated 5 out of 5 stars

We recently used Black Tie for a local move in the Huntsville, Alabama area. Jay and his crew of four other polite and professional (as well as incredibly strong!) made short work of our extremely he... See more

Rated 5 out of 5 stars

The great personality of the moving crew made tis experience very good. The reacted very well to all the ideocracies of our personally difficult drastically downsizing movie from a large house to... See more


Company details

  1. #7 of 24 best companies in Moving Company
  2. #8 of 18 best companies in Moving and Storage Service
  3. #11 of 23 best companies in Shipping Company

About Black Tie Moving Services

Written by the company

Be confident in your mover; contact the experts at Black Tie Moving. Get your free quote today!
Local
Long Distance
Commercial
Specialized Moving
Storage Solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,327)

535 reviews in the last 12 months

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Rated 1 out of 5 stars

I recommend you pick a different company

Black Tie quoted us around $1,800 and confirmed the move was consistent with the scope discussed, yet charged us around $4,000. The crew lacked basic equipment like straps and dollies and worked so slowly that I had to personally help finish before nightfall. They made excuses that were untrue.

July 10, 2026
Rated 5 out of 5 stars

The crew was great

The crew was great!

We were very happy with the help that Black Tie Moving Services provided for our move. The company came highly recommended and everything was exactly as we had hoped. Thanks for making the moving process less stressful!

August 22, 2026
Rated 5 out of 5 stars

Outstanding service

Brent, Robert and Felix were absolutely wonderful to work with. They did such a great job at wrapping up my furniture and getting it carefully loaded and unloaded from the truck and set up in my house. I also want to note their customer service during the scheduling process is also amazing. I had to reschedule my move twice, and both times they were so kind and understanding and got me rescheduled. Will absolutely use Black Tie Moving in the future.

August 14, 2026
Rated 3 out of 5 stars

My Mistake

I was really disappointed with the experience. I didn't mind that the service window was delayed, things do happen as a day goes on. What I didn't expect was two young men, one thin and one hefty. I expected two strong men to handle my three very heavy 75 lbs. each, mirrored chests. The two just barely got them up the one flight of stairs without incident. I pray that they haven't caused themselves personal injury. I was told that the chests would get extra wrap because of the mirrored surfaces- they weren't. The thing that took the cake was the fact that the workmen did not have a box cutter to remove the cardboard. I had to supply it! This is in no way what I expected from a company with the name "Black Tie Movers" The website sounded so professional I didn't look up any reviews off of the site- my mistake. The workers were very courteous. I'm at least thankful for that.

August 19, 2026
Rated 2 out of 5 stars

Moving is supposed to be stressful but...

Moving is supposed to be stressful, but not this stressful. Before they even showed up, I was worried because you really don't know what it will cost to move. It is all an estimate and hourly rate. Both crews just did not really care about any of my belongings at all. I have so much damage to furniture and broken items due to the careless packing and stacking of boxes and lack of covering on my furniture. It felt like they were there because they needed the work, but were not respectful of my property at all, even when I mentioned it to them. It was the most unprofessional company I have worked with ever. I have used a local company for all my moves since I was in my 20s and I am now in my 60s, and I went with Black Tie because of a recommendations from a trusted friend and I thought they were a local business. Both were wrong. I should have used the old tried and true. I have learned a valuable lesson the very hard way.

August 18, 2026
Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Black Tie Moving! The team was fast, friendly, professional, and very informative throughout the entire move. They actually finished quicker then expected!
They handled everything efficiently and made what could have been a stressful moving day go incredibly smoothly. Great communication, great attitude, and excellent service from start to finish.
Highly recommend Black Tie Moving! We would definitely use them again. ⭐️⭐️⭐️⭐️⭐️

August 21, 2026
Rated 5 out of 5 stars

Team Effort

The team of Devon and Kyle made it great! They work hard, are very pleasant and mannerly. They did not break anything and were willing to put items where they belonged. However, their manager Mason was not very helpful. He would not come out and look what we had or how large our apt. was. Therefore, our price was raised $600 from what was quoted originally.

August 18, 2026
Rated 5 out of 5 stars

Great experience!!

The crew who came to help pack us and load, taking home goods to storage were incredible. And they did it all in the horrible heatwave in Texas. How they were able to fit everything in our 10X20 storage unit, I have no clue, but they did! On time, professional, careful with our things, and the 3 of them worked as a team.

One thing to be mindful for - once things were in the storage unit their office called for payment right away, and do ask if you want to live a tip. I was totally OK with this as those guys really worked as a team.

I was told I would get a final detailed invoice and thought I did not. I was frustrated as I had to ask several times. I was sent another email which took me to a page that said contract. Today from that page I clicked on estimate. That is where all of the detailed information was. That was confusing for me, and wanted to share.

Overall, it was a positive experience and appreciate everything they did for us.

August 14, 2026
Rated 5 out of 5 stars

Your moving methods were superior

Your moving methods were superior, your employees were perfect gentlemen, friendly and so pleasant to work with. I will certainly recommend Black Tie Movers to everyone!! Thank you for taking such excellent care of me!!

August 17, 2026
Rated 5 out of 5 stars

This is the second time I’ve used Black…

This is the second time I’ve used Black Tie Moving and they made a stressful day much easier for me. They take a lot of safety measures ensuring nothing would get broke or scratched. Arrived on time and were very courteous.

August 19, 2026

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