Black Tie Moving Services Reviews 

1,210
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency, often highlighting their careful handling of belongings and strong work ethic. Many people appreciate the seamless and stress-free moving experience provided, noting that the teams worked quickly and diligently to ensure satisfaction. The service is frequently described as excellent, with reviewers commending the movers for being on time, courteous, and attentive to detail. However, some customers also noted issues with product quality, reporting damaged furniture and other items during the move, and a lack of concern from management regarding these damages. A few other people also felt that communication between management and movers was lacking, leading to incorrect packing or placement of items and unfulfilled promises regarding services like unwrapping.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, politeness, and... See more

Service

People report positive experiences with service, with many describing it as excellent from the initial call... See more

Product

Users describe ambiguous interactions with product, with many reviewers reporting significant damage to... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers reporting significant damage to... See more

User experience

Customers had positive experiences with user experience, with many describing it as great, easy, and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently used Black Tie for a local move in the Huntsville, Alabama area. Jay and his crew of four other polite and professional (as well as incredibly strong!) made short work of our extremely he... See more

Rated 5 out of 5 stars

This was our 2nd time hiring Black Tie for our move and they were absolutely fantastic, once again! We didn’t realize how much stuff we had, but they squeezed almost every bit of our furniture in th... See more

Rated 5 out of 5 stars

Our experience with Black Tie Moving was excellent. They kept us informed every step of the way. Their crew worked quickly to carefully cover and wrap each piece of furniture. The crew was very dilige... See more

Rated 5 out of 5 stars

This was an easy moving experience. The first phone call gave information and explanations. The two movers were professional and took care with each piece of my furniture. I am very happy with the tw... See more


Company details

  1. #7 of 23 best companies in Moving Company
  2. #8 of 17 best companies in Moving and Storage Service
  3. #9 of 23 best companies in Shipping Company

About Black Tie Moving Services

Written by the company

Be confident in your mover; contact the experts at Black Tie Moving. Get your free quote today!
Local
Long Distance
Commercial
Specialized Moving
Storage Solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(1,210)

422 reviews in the last 12 months

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Rated 3 out of 5 stars

Nice Movers, Damage to Items

While the movers were efficient and very kind to work with, there were some items that were damaged in the move, including our mattress and TV stand. The process to book these movers was incredibly smooth and everyone that we communicated with was friendly. I had a nice moving experience, but was disappointed with the damage to items and the treatment of our items; things were thrown down and dropped, which resulted in damage.

June 19, 2026
Rated 5 out of 5 stars

Had a great experience

Had a great experience! Chad, Anthony, Dee and Aaron were THE best! Very attentive and were top notch! Highly recommend this crew! Even had several good laughs throughout the day.

June 19, 2026
Rated 5 out of 5 stars

The movers were on time

The movers were on time, they called ahead to advise time of arrival. They were polite, courtesy, & hard working. They got in & got out. We will highly recommend Black Tie Moving Services to anyone n

June 17, 2026
Rated 1 out of 5 stars

We did not have a good experience with…

We did not have a good experience with Black Tie Moving. We paid almost $6,000 for a full pack up and move and were thoroughly disappointed. I don’t typically take the time to post a negative review but felt compelled to do so in this case as they did not follow instructions on multiple things that caused harm and delays. There were a couple of bright spots (kitchen was packed well with nothing broken) but otherwise we were disappointed.
1) We were supposed to have 2 trucks and four guys reserved but after the pack they knocked us down to 1 truck and 3 guys without confirming that with me. They could not fit everything in that one truck and offered to “come back on Tuesday” at an additional cost to finish up.
2) They left behind our mattress despite specific requests to ensure this made it to the house
3) We had spent 10 hours carefully sorting toys and pieces into their specific bins and had requested that they be wrapped up in plastic wrap and placed into the boxes. They instead dumped them into boxes and created another 10-15 hours in new work.
4) There were some scratches on our coffee table and laundry machine. This is to be expected though as that is part of moving.
Overall this was far below our expectations for “The best move of our life” for the associated cost.

June 13, 2026
Rated 5 out of 5 stars

Great job!!!

Guys did a great job Noticed they tore up a door that should have been taken off. I wish they would have told me about it when they damaged it. Over all very happy will recommend

June 15, 2026
Rated 5 out of 5 stars

Our excellent experience with our move

Our experience with Black Tie Moving was excellent. They kept us informed every step of the way. Their crew worked quickly to carefully cover and wrap each piece of furniture. The crew was very diligent in getting items placed where we requested and reassembled as needed. We highly recommend this company for your moving needs.

June 13, 2026

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