Black Tie Moving Services Reviews 

Black Tie movers were highly recommended to us. We, unfortunately, did not have an experience that would generate anything above a one star (and that is being a bit generous). Furniture was damaged in the move, that happens; how it was damaged and the lack of concern from management is why they get a low recommendation. The movers jammed the last of our wood furniture into the truck with no padding; they were told by their manager to 'make it fit' and they did - with gouges and scrapes to show for it. We took out additional insurance for $250, with a $250 deductible. They would not schedule any repair until we agreed to pay the full deductible upfront - before we even knew any repair estimates. Seemed only interested in getting the $250 from us. We finally decided to stop working with them and handle repairs/replacements ourselves. Recommend you find someone else to handle your move.

Our movers were amazing! They were so nice and professional! Thank you, Benjamin!

This was my first moving company experience. After years of hearing horror stories of belongings be ruined, damaged or lost for weeks or forever, I decided to seek out the top rated top tier moving company in my area. I knew it would be more costly and I knew I’d be willing to pay for that excellent service. This company was perfection from start to finish. Jacob handled the entire set up, with ease and superb attention to detail. He made what could have been a huge stress, into an easy first time life event for me and my family. The moving crew was professional, kind and eager to do all they could to make sure the packing, loading and unloading was a good event. I couldn’t have asked for a better team to work with. Not a single item was damaged or lost. This will be my forever moving company. I could not be more pleased with Black Tie Moving from the Hunstsville, Alamaba area.

Malik and Randy were fantastic! Punctual, thorough, very organized, and kind! Would recommend Black Tie Moving to a friend for sure.

The guys were great, thorough, and efficient. They couldn't legally move our alcohol collection but they still wrapped up each and every bottle carefully. Recommended 100%

The team was prompt, courteous, efficient, and effective.

Pleasure doing business, pricing was good, and cheaper than estimate.

Dequan and Josh were awesome. Very respectful, polite, on time, and helpful. I was asked questions and the communication was excellent to make the move easy and stress free. Thank you !

The two gentlemen that moved us did a great job and were very helpful.

I was very disappointed in my moving experience with Black Tie Moving on April 24, 2026. Things began with deliberation but soon escalated into what seemed to me to be a hurried situation into how fast we can get things done. One of the moving technicians had another job to go to at the conclusion of this move as well.

In the process, three (3) boxes of heirloom and irreplaceable antique glassware were broken. Shrink wrap was not removed from items as promised. Tristan explained everything and appeared, to me, anyway, to be disappointed that things were not taken care of in the proper manner.

I have moved approximately 20 times in my life and have NEVER had anything broken nor felt like the movers were in a hurry. They charged us a large sum of money to move us and we employed another company 2 years ago and paid less than half of Black Tie's cost and had NOTHING broken.

I called Black Tie and relayed all of the disappointing incidents and was paid lip service and told to file claims, which I have done, and as of today, May 8, 2026, I have not received any kind of return communication regarding my claims filing or how this company can "make things right" for us.

As I said, it was a very disappointing experience, and I will never recommend this company to any one for relocation help.

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Had a great team. The job was done in 2 days.

The crew was great! They were friendly, efficient and very conscientious!

All three guys were amazing . Friendly and worked hard . Great team . Chris was very helpful and managed a great team .

My furniture was supposed to remain on the truck and unloaded at the new address. My furniture was unloaded at a warehouse and loaded again on the truck. My dressers, china cabinet, and other pieces of expensive furniture is damaged with scratches on them. The representative from Black Tie will not return my call to discuss damaged furniture. There are many pieces of broken glass as well. I will admit I did the packing and that may have been a small part of the problem. The rugs are crooked under the furniture and we are not able to move the furniture to correct the problem. I suppose a return phone call from the management could have given instructions on repairing the scratches would have been helpful. In their defense they probably don’t know how. Just be careful who you hire and get lots of references.

Not a fan of Black Tie Movers. 1) We were supposed to meet at a storage unit for a 9:00 a.m. start. I asked that they call me when they were on their way so that my husband had ample time to get there. I spoke to multiple people with that request, and they assured me they would call. No call. My husband went to the storage unit for 9:00 and waited 45 minutes. I texted the General Manager, who then told me one of the guys had a flat tire. Ok, that's fine. Stuff happens. But no phone call or text to advise me of that. They finally showed up at 10:15. 2) I was told they would have carpets to protect my floors, both for the move out and for the move in. No carpets. When I asked about the carpets, the driver had no idea what I was talking about. 3) They underestimated the size of the truck - the truck was too small. They had to do multiple trips. Which was OK, because we were only 5 minutes away. But what if we hadn't been? And, my husband and I handled ALL of the boxes ourselves, and transported them in our cars. The ONLY BOXES they had to transport were 8 wardrobe boxes. Imagine if they had to do those, too! 4) They damaged the wall in my entrance foyer. No reason for it - the hallway is very wide. Someone just wasn't paying attention. 5) They damaged a 30 year old, solid wood dresser. The driver told me someone would come out to fix both the wall and the dresser. Not the case. They offered me $85 to repair the wall myself and "60 cents per pound" for the damaged dresser. Not a fan. They are not a top notch operation.

The movers did a great job packing the furniture and made sure there were no damages to the items. They were also very patient when we were deciding where to set the furniture in the new place.

I was quoted a lower price by the previous Operations manager and ended up paying $300 more than expected. I was expecting someone to come before the movers came to pack up extra items which slowed down the time for the movers.

The guys that helped us move were fantastic. Energetic, professional, and fun.

We tested them for sure with some heavy objects but they knocked it out of the park.

Great experience for sure.

Good customer service. Arrived same time. Talked to Lead person, because we had common military experience; he was Afganistan/Iraq, I was Vietnam.
Worked hard, efficient.

Expert movers. From the planning with Tyler to the two crews and our lead mover Cooper. Such a great experience and we were taken care of superbly!!