Bleap Reviews 

46
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Worst service in the world, after waiting for 3 weeks to get verified, the support seems that only 1 person is working on it, constantly telling me that the account is already verified and I could not... See more

Rated 5 out of 5 stars

Best CreditCard Solution ever. Cc iban and cryptowallet. Cashback ... no transaction on my uk trip were declined. I am impressed.

Rated 5 out of 5 stars

I have tried Cryptocom, Plutus, bnb card, Nexo, Gnosis, TR, blackcat, renegade, blockfi, Bybit, holyheld and many more. All garbage. They all had the same problems. 1. very expensive and of... See more

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Rated 1 out of 5 stars

I'm speechless. I want to restore access to my account, but support hasn't responded or reacted in any way for over three days. Apparently, this is yet another hyped-up scam project with a smart crypt... See more


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2.6

Poor

TrustScore 2.5 out of 5

46 reviews

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2.6

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(46)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Bleap is one of the 1st self-custodial…

Bleap is one of the 1st self-custodial wallet that looks like a neo-bank.

The app is still in beta, but since February 2025, I use the app on a daily basis with its Mastercard.

Bleap offers a very a smooth on/off ramp experience with no fees.
Basically everything you do is on-chain but without fees. When your in the crypto world, this is huge.
Of course some restrictions apply for such an amazing service, such as a limited number of time you can move your money between main account and vault account per month, or the cashback limited to 10$/month. Or access only to some curated on-chain protocols.
But you can send your token to your personal wallet, outside of bleap for no fees.

The team is responsive and thus is the support.
I charge or withdraw my account without friction. Some customers may find some frictions but it is limited to specific situations and the team addresses these issues very quickly

September 4, 2025
Unprompted review
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Reply from Bleap

This feedback really means a lot to us! We will keep improving and providing the best self-custody experience on the planet thanks to customers like you 🙇‍♂️

Rated 5 out of 5 stars

Finally a crypto card by professionals

I have tried Cryptocom, Plutus, bnb card, Nexo, Gnosis, TR, blackcat, renegade, blockfi, Bybit, holyheld and many more. All garbage. They all had the same problems.

1. very expensive and often stupid tokenomics
2. over-complex system (regarding rewards and other) their reward system would always fail in the long run
3. bad UI/UX

Bleap is the first solution that not only took a much more sophisticated approach at loading up the card with crypto (this is truly web3) no, the reward system is free to engage with, and it is not over the top, where one could expect it to fail.

First time I feel good using a startups card solution.

September 2, 2025
Unprompted review
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Reply from Bleap

This is exactly why we started Bleap, Lars! There simply wasn't anything like Bleap out there, in terms of UX and fees. Here's to going beyond money 🥂

Rated 5 out of 5 stars

100% recommend Bleap; super smooth experience and very practical (cashback, earn products)

I'm really sad to see bad reviews when Bleap is absolutely amazing. But yk, the very few unhappy customers always shout a lot, unfortunately.

Bleap is very great: super easy to create your MPC wallet and deposit funds, and switch from USD to EUR with no fees.

The card works without any issues, the 2% cashback is wonderful ($10 limit/month, $15 if you refer friends) is juicy and the earn products are perfect. My funds stay there earning, and when I need money, I withdraw and use it to pay, so super efficient.

The comments below on support, tbh I don't understand. I've used it a lot for questions, submitting bugs, or when I changed my phone number, always fast answer and helpful; you've got a real human, not a bot. And the best is that founders are super accessible in the TG group and answer all your questions.

100% recommend bleap, best crypto card i've used so far, and trust me i've tried a lot (binance, crypto.com, plutus etc...)

September 4, 2025
Unprompted review
Bleap logo

Reply from Bleap

Right here with you, Alexandre. There's 2 main reasons: some failures on our side (we admit!) which we always prioritize with the most urgency to guarantee that every single customer gets the fastest resolution, and simply scammers or users with wrong expectations (even though we try our best to communicate clearly) who always shout the loudest because they know it hurts our reputation.

There's little we can do for the 2nd case, but we will keep taking all of the feedback and improving so that the happy customers vastly outweigh the scammers.

Thank you for the kind words!

Rated 5 out of 5 stars

The best crypto card

IMHO the best crypto card (and app). No fees (really!), savings account, cashback, 0% fx spread, crypto trading, smoothly working around the world ... really the best.

September 3, 2025
Unprompted review
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Reply from Bleap

Really appreciate the accurate summary and kind words, Filip! This is what we set out to do, and we'll keep building towards a future where money flows like water and people don't have to worry about it 🚀

Rated 1 out of 5 stars

Unstable app, slow support, and issues withdrawing promised cashback!!!

I’ve been using the app for a while, and while it seemed reliable at first, it’s gotten worse over time. I currently have $2.85 in cashback stuck due to a supposed "limit" that makes no sense — the app itself shows I still have a $35 withdrawal cap. On top of that, there’s a €10.08 transaction stuck in limbo, and the only reply I got was to wait 30 days, with no real guarantee.

The app is buggy — buttons often don’t respond unless you clear cache or restart. Support replies every 48h if you insist, and emails are completely ignored.

It’s frustrating that a company handling money has such poor customer service and an unreliable platform. For now, I just have to wait and “hope” they return what they owe, but I wouldn’t recommend this app to anyone who values their time or money.

June 9, 2025
Unprompted review
Bleap logo

Reply from Bleap

Hi Kerry,

I'm always sad when I see our efforts lead to such a bad experience. As we've told you in the support chat, private messages and emails - cashback limits (and transaction types that don't provide cashback) are well documented in the app and in our Terms of Service. It's clearly our fault that we didn't communicate those better, so I'm sorry. We've since fixed this - anyone can always check why cashback is not given for a specific transaction - from simple "Limit reached" down to the unsupported MCC code.

As per the 30 days waiting period, this is simply an industry standard for merchants acquiring payments, any other fintech and bank works the exact same way (it's not a decision we make, it's a part of the card schema infrastructure).

Hope our efforts to become better succeed and we eliminate experiences like this one.

We're always a secure login away if you want to reach out to us.

Rated 1 out of 5 stars

Don't do it .

I'm actually regretting opening this wallet. It's been 15 hours I'm waiting for 1 USDT transfer. Support non existent. I'm just so frustrated. I should have done more research.

May 24, 2025
Unprompted review
Bleap logo

Reply from Bleap

Hey Ashanti, we're sorry you had a bad experience. If you raised a support ticket within the app, we responded. I can't find you on our db by name, so I can't confirm this. But please do raise any issue in the app and it will be taken care of.

It could have been one of many issues, but it may have been:
1. Our fault - a missed blockchain event and we didn't see your deposit
2. Your mistake - if you sent USDT to the wrong address or on the wrong network (not arbitrum) there's no way we can help recover that 1 USDT. We can however deposit 1 USDT in your wallet to compensate for this experience, you just need to reach out through the in-app support chat so we can identify you properly.

Again, we're sorry, we understand how frustrating it is when money disappears, so we'll do our best to make it up to you regardless of what happened.

Rated 2 out of 5 stars

does not work

does not work. absolutely dead support. nothing more to say.

upd: six month reaction time here says enough as well.

March 9, 2025
Unprompted review
Bleap logo

Reply from Bleap

Hi eps,

First I'm sorry the app didn't work as expected. We've dedicated a lot of engineering effort to make sure the app is way more stable now. And at the same time we've improved our support times.

If you have any specific feedback we'd be happy to receive it in the app support.

And please bear in mind that we can't onboard every single jurisdiction in the world due to regulation constraints (hopefully this wasn't your problem)

We're here to make your finances easier, not give you a headache.

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