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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the quality of the products, with many finding the CBD oils effective for various conditions like anxiety, insomnia, and restless legs syndrome. Some also praise the prompt service and easy ordering process, especially when previous orders were handled without issues. However, a significant number of people express dissatisfaction with delivery services, citing delays, unreceived orders, and discrepancies between promised and actual delivery times or carriers. Many reviewers also report a decline in product quality and potency since a company takeover, with oils appearing watered down or less effective. Furthermore, there are widespread complaints about unresponsive customer service, with emails going unanswered and no accessible phone number for support, leading to unresolved issues like incorrect orders or membership problems.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction and loyalty... See more

Order

Users describe ambiguous interactions with order, with many reporting significant delays in receiving their... See more

Quality

Reviewers mention ambiguous feedback about quality, with many expressing disappointment and noting a... See more

Delivery service

Clients share negative opinions on delivery service, with many experiencing significant delays and... See more

Customer communications

Consumers find contact to be a source of frustration, with many reporting significant difficulties reaching... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I paid for my order on 18th August, was told would be with me 1-2 working days later and still nothing received. I sent an email chasing what is going on a couple of days ago and no reply yet, ca... See more

Rated 2 out of 5 stars

They promised next day delivery, but 3 days later and still no sign of my order arriving. Their site and email states they use DPD for delivery, yet the tracking link was for Royal Mail. This is a r... See more

Rated 2 out of 5 stars

I was supposed to have my item delivered on Wednesday but l wasn't in ,l have a safe space stated on the delivery. The item was not left and hopefully l will receive it today Thursday.

Rated 4 out of 5 stars

Says next day delivery but 4 days later still not delivered. DPD Says received order but not parcel ?


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Herb Shop

Information provided by various external sources

Blessed CBD is a UK-based supplier of premium, high quality CBD oil tinctures, creams and gummies for UK consumers. Browse our store to shop our lab grade CBD products.


Contact info

2.9

Average

TrustScore 3 out of 5

2K reviews

5-star
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No history of asking for reviews

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Rated 5 out of 5 stars

Effective already

Really fast delivery. Good packaging. Pleased to receive a generous black Friday deal. Product effective already for sleep, I understand that it will take perseverance for other symptoms to respond. My only negative comment is the dropper bottle leaks where the rubber meets the rigid screw-on. Did I follow the 'shake' instruction too vigorously? Don't want to lose too many precious drops

November 23, 2023
Unprompted review
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Rated 5 out of 5 stars

Blessed CBD are awesome

I've been a customer with Blessed CBD for a while now. I've been treated with platinum customer service. They have lots to offer and they keep adding awesome items to their store. When I need my CBD I always go to them as they use the best ingredients and they care about the environment. Prices are good especially delivery next working day with DPD not royal mail. I give this family business a 🥇 Thank you so much for an outstanding experience 😘

November 13, 2023
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Rated 5 out of 5 stars

This order was scheduled for DPD…

This order was scheduled for DPD delivery 31/10. DPD did not attempt to deliver. It was rescheduled for today 1/11 and again they did not attempt to deliver. Message on both occasions stated ‘Our driver missed you’. I have been promised by Blessed CBD that my goods will arrive 2/11 so 5 stars for quick and excellent customer service.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Products arrived on time-yes

Products arrived on time, neatly packaged with a small information booklet. Presented really lovely especially as it's quite an expensive gift for a loved one experiencing new pains.

October 27, 2023
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Rated 5 out of 5 stars

Five star service

Five star service, and a five star product, I use myself for mobility issues and joint pain, once you get the dosage right and stick to it, allowed myself one moth to check for any change, so far so good, sleep better and don’t wake all seized up and achy.I have the dog on it too for his arthritic hip and knee joint

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

On my third order and very happy!

I’ve now ordered 3 times from Blessed CBD and the updates and delivery has been perfect but what really sealed it for me was the rapid response I received by email regarding a personal question I asked. It was explained easily for me and they said any further help I needed to just drop them an email. It was lovely to receive a personal response and not just a generic email. Thank you Blessed CBD.

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product

Very efficient and reliable company. I have been taking the gummies for over a year now and I can honestly say that it has helped my back pain enormously and I sleep so much better. Thank you to Blessed for such a good product.

October 17, 2023
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Rated 5 out of 5 stars

I am one of these sceptics and this is …

I am one of these sceptics and this is the most I have spent on this. I’m Menopausal and my back was killing me and felt anxious. Within 10mins ache gone!! I’m chilled I cannot believe it. Ordered yesterday and it came today 100%happy thank you

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Happy new customer, I will be reordering

Website gave helpful information and guidance which enabled me to make my decision on which product was right for me. The order process was easy and I received emails keeping me updated on my order. Delivery was very quick - I ordered on a Saturday and it was delivered the next day. I was very surprised but delighted to receive it on a Sunday. I started it straight away and don’t even mind the taste. Helps with my joint pain. I’m very happy, thank you.

October 8, 2023
Unprompted review
Rated 5 out of 5 stars

Quick easy to order delivery second to…

Quick easy to order delivery second to none website easy to navigate all products explained and all the products actually work although I have not tried the vape as I am not a smoker so not sure on that one
Blessed CBD is the best cannot fault I have recommended to lots of other people you must join to be a member ongoing discounts and free shipping what more can you want excellent job guys keep up the customer service 200% good day blessed be

October 11, 2023
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Rated 5 out of 5 stars

None better

Blessed CBD, what a wonderful company selling first class products. I trust them completely. Orders are always dispatched promptly and customers kept updated. Often there are special offers which help a lot during the financial crisis. I've recommended Blessed to so many people now including my lovely vet. My pets and myself benefit greatly from B|essed CBD products

September 28, 2023
Unprompted review

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