Called Blinds Direct a little earlier and Lucy answered the phone. It was a query rewarding replacement tie backs I had just received which don’t go around the curtains. (Curtains very thick-loads... See more
Company replied
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Review summary
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I applied sure fit to my order with renovations underway at home, needed time to make sure everything fit correctly. Liam from customer service was more than happy to help, walked me through the p... See more
Really painless process of getting our blinds changed due to a wrong measurement would highly recommend surefit incase of wrong measurements Liam was really helpful in resolving the issue and whole pr... See more
The whole process was easy. The video on measuring has ensured that the curtains are a perfect fit. I appreciated knowing the exact cost of the curtains. I was kept informed throughout the process of... See more
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Company details
Written by the company
Made to measure, made with care. At Blinds Direct, we believe creating a home you love should feel simple. From our dedicated facility in the heart of Yorkshire, our skilled team makes thousands of bespoke window furnishings every week, combining quality materials, expert craftsmanship and over two decades of experience. From made-to-measure blinds and curtains to shutters and coordinating home accessories, our collections bring together thousands of colours, fabrics and styles, with options for every room and every way of living. By bringing the experience online, we make it easy to explore, measure and order from the comfort of home, with helpful guidance and support available along the way. Whether you're shopping with Blinds Direct in the UK or Ireland, you'll find the same focus on quality, choice and making made-to-measure feel straightforward.
Up to 70% off High Street Prices from Blinds Direct
Written by the company
- Best prices guaranteed
- Here at Blinds Direct, we are proud to offer up to 70% off High Street Prices. We utilise the highest quality materials and manufacturing methods to ensure every product is beautiful, functional and durable. We are so confident in this quality, we offer a 5 year guarantee. But we also want to assure you that you’re receiving the very best value. Defined by quality and craftsmanship, with the best prices guaranteed.
5 Years Guarantee on All our Products
When you shop with Blinds Direct, you are investing in a product that will stand the test of time
Our blinds, curtains and home furnishings are handcrafted by a highly skilled team in our West Yorkshire premises. Our experts utilise the very best materials and manufacturing methods, ensuring that every product is attractive, functional, and will enhance your home well into the future.
We're so confident about the quality of our products that we offer a 5 year guarantee. This beats most other manufacturers, who only guarantee their products for one to three years.
Contact info
Building 2, Colne Bridge Road, Colne Bridge, HD5 0RH, Huddersfield, United Kingdom
- 01924 481729
- info@blindsdirect.co.uk
- blindsdirect.co.uk
4.5
Excellent
93K reviews
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I got what I paid for.
The blinds we got were decent for the price range. They felt like they were plastic, but I didn't check the description, I just bought the cheapest ones available. The traçk works great, but the control string and beads are to short.
September 18, 2026
Great product once initial damage rectified
Our first delivery of lampshades was a disaster- they were packaged inadequately and badly damaged by the time we received them despite the "fragile " labels.
I contacted Blinds Direct by email but didn't receive a response after 2 days so phoned customer services instead. The adviser I spoke to (Jonathon Maguire) was super helpful and took ownership of the issue. He asked me to send photos of the damaged items and immediately reordered them for me as a priority order. He also said that the inadequate packaging would be fed back to quality control.
I have now received the replacement items which were much better packed so all arrived in perfect condition.
Thank you Jonathon!
September 21, 2026
Unprompted review
I would have preferred to have written…
I would have preferred to have written instructions for fitting the blind
September 19, 2026
I'm really happy with the after-service…
I'm really happy with the after-service at Blinds Direct. There was a slight fault with the blind's cassette when I first received it, but after notifying them of the problem I received a very nice email from Shanelle at Customer Services who informed me that the company had agreed to make a new cassette for me free of charge. I would certainly recommend them. Thank you Shanelle!
September 21, 2026
Unprompted review
Blinds arrived on time.The Louvres…
Blinds arrived on time.The Louvres wouldn't rotate properly so got in touch with Customer service and spoke to Jonathan P who resolved the matter in 10 mins.Good service.
September 21, 2026
Unprompted review
Satisfactory product and service
Ordered ten blinds and the website was simple to use. Had lots of differing information about delivery; arranged for someone to be there for the hour slot they gave me but when they arrived half an hour before the slot, the delivery people had already dropped them off and left them unsheltered in the garden. Good job it hadn’t rained otherwise they would have been ruined. Quality of the blinds is satisfactory; material is very flimsy but perhaps that is just the one I picked. I ordered ten blinds in total and seven of those had an issue with the bracket; either something was broken or parts were missing. Currently dealing with customer service to get the missing parts sent to me but they are being quite slow and want a lot of information that doesn’t seem necessary when the parts are standard size. Overall the blinds that are up do their job but the standard is a little less than expected.
September 17, 2026
Easy to order website
Easy to order website
Goods excellent
Delivery on time
Definitely recommend this company
September 19, 2026
Straight forward experience with this…
Straight forward experience with this company. Good selection and easy ordering, fast processing and delivery. Blinds Direct appreciates that Northern Ireland is in the United Kingdom.
September 17, 2026
Arrived on time & very happy with my…
Arrived on time & very happy with my blinds & lamp shade. Thank you ☺️
September 17, 2026
Great product easy to do.
September 17, 2026
I missed the delivery however there was…
I missed the delivery however there was not way to track the parcel (3rd party delivery service). I contacted BD and my parcel was found and delivered within the next two days; was also contacted thereafter to make sure my item was as aspected with no faults. Great customer service.
September 17, 2026
I thought I had a discount code…
I thought I had a discount code actually was for another blind company but the advisor I spoke to applied it for me anyway so got 10% off order looking forward to getting blind and putting it up , very easy to order thanks for the help.
September 21, 2026
Unprompted review
Zack was really helpful with my order…
Zack was really helpful with my order which went very smoothly thanks to him
September 21, 2026
Unprompted review
I was very impressed with help given to…
I was very impressed with help given to me by Rebecca over the phone. She helped with ordering the correct sizes and explained the different options available.
September 17, 2026
Unprompted review
Excellent company and customer service…
Excellent company and customer service from Chandler!
September 21, 2026
Unprompted review
Excellent customer service from Holly
Excellent customer service from Holly, who helped when I had to activate the surefit insurance we bought at the point of purchase. Completely hassle free.
September 21, 2026
Unprompted review
Replaced old blinds
Order very easy. Turned up on the date given. Easy to fit as they were just replacements.
September 20, 2026
Customer service could be better when things go wrong
When the blind arrived it had not been cut parallel so there was a gap of 1” from one end to the other. After many emails and photos showing the problem a new blind was despatched and it fitted perfectly. This proved that my original window measurements were correct, unfortunately it took a lot of effort to convince BlindsDirect.
All well in the end but their customer service needs to be better
August 26, 2026
Unprompted review
Easy ordering
Easy ordering, quick delivery, easy to fit and very pleased with quality.
September 20, 2026
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