You had the blinds we needed. Some other blinds places didn't have the size or the material or the color to match the blinds we have, but you did. I did call and ask to have them delivered to the Bu... See more
Company replied
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See what reviewers are saying
I dropped into the Hamilton store after getting new windows in Brantford. My sales assist Brian, helped me pick the perfect solution with pictures and fabric , provided by me. Installation was easy a... See more
Company replied
We had a great experience with Blinds To Go. The service was professional from start to finish, and the installation was done efficiently and with great attention to detail. He did an excellent job—ev... See more
Company replied
From start to finish the process was so easy and the staff were very helpful. We received excellent assistance to choose our product in the store. The installer was excellent and we are very happy wit... See more
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Company details
- #5 of 15 best companies in Window Treatment Store
- #4 of 9 best companies in Blinds Shop
- #4 of 14 best companies in Curtain Store
- #30 of 91 best companies in Decoration and Interior Design Store
- #10 of 31 best companies in Interior Designer
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
1024 UPPER WENTWORTH, L9A 4V9, HAMILTON, ON, Canada
- 9053858646
4.7
Excellent
136 reviews
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1) One blind was unacceptable
1) One blind was unacceptable. it was not manufactured well. Had to be redone.
2) Staff at the store did not communicate that the account had to be paid in full prior to booking a time for installation. I can understand paying the account in full prior to the product leaving the store. I cannot however, understand why you would have to pay for the account in full prior to "booking a time" for installation. From a consumer point of view, what would happen to that payment should you as a company go bankrupt over night and not only is our 50% deposit gone, so is the balance and we have no recourse. What if the installer never showed up? Booking a time should not mean paying the account in full. You took 50% upon order, I think it is only fair the customer holds back 50% until the product is installed to our satisfaction. I also do not want to accept the terms and conditions for you to create a Trustpilot accouNt for us... I do not need it. Why ask us to post a review and then force us to allow you to create an account we don't want. Why railroad your customer into this? DO NOT CREATE A TRUSTPILOT ACCOUNT FOR US! I DO NOT ACCEPT THE TERMS AND CONDITIONS AND PRIVACY POLICY... I HOWEVER MUST CLICK THAT i DO ACCEPT IT IN ORDER FOR MY POST TO BE REVIEWED... VERY UNFAIR.
December 14, 2020
Reply from Blinds To Go - HAMILTON
Hi Brenda, we are sorry to hear about the issues and experience you encountered. We require a 50% deposit on the order at the time of purchase and then once the blinds are in and the installer comes to pick them up and the date is set - THEN the order is to be paid in full so he can take them out of the store. Please let us know if you have further questions on this. Also, we do not create accounts on the behalf of TrustPilot. Anything done in that manner is done strictly through the TrustPilot company itself.
Beautiful window coverings fit the…
Beautiful window coverings fit the windows perfectly. The only issue was they took twice as long as the time advised when ordered.
December 14, 2020
Reply from Blinds To Go - HAMILTON
Great to hear Elaine, but we do apologize for the delay in your order. We greatly appreciate your patience during this difficult time for all. Thank you!
Bad customer service
Bad customer service. They messed up my order a few time. Manager promised a discount but never gave a discount
December 14, 2020
Reply from Blinds To Go - HAMILTON
HI Dimple, we are sorry to hear about this experience you had. Would you mind providing the order so we can look into this and contact the manager to discuss?
Great staff always makes the experience…
Great staff always makes the experience easy. Top notch at upper wentworth location
December 14, 2020
Reply from Blinds To Go - HAMILTON
This is great to hear Craig! Thank you for your review!
Excellent Customer Service
We have to say, this was not the smoothest experience that we would have had over the years (3 homes) with Blinds to Go. I would assume that this is due to the high volume of orders during COVID-19 and people are doing renovations. I am sure the increase in business has left the company with limited quality control measures in place. There were a number of issues with one of our orders. With that said, resolution was quick and there was no issues with customer service. The manager and staff were very quick to resolve. In my opinion, its all about how things are resolved.
December 14, 2020
Reply from Blinds To Go - HAMILTON
Hi Dave, thank you for your review and your feedback. We very much appreciate your patience with us during this difficult time. We are working hard to get back to our normal day to day timelines. We are thrilled to hear that your resolutions were met quickly and efficiently; that is what is most important when dealing with a product and service. Thank you again.
Blinds to Go Purchase
Our experience in store with Blinds To Go representative was great.
Great explanation of all questions asked.
Very helpful with our selection.
The installation, wasn't the same experience. The installer Adam was late everytime he was scheduled.
Not impressed by him!
December 14, 2020
Reply from Blinds To Go - HAMILTON
Overall this is great to hear Mike but we are very sorry to hear about the installation experience and will be sure to send this feedback to the installation team! Thank you for your review!
This was a great company to deal with for the whole process.
This was a great company to deal with. Prices were competitive. Designer was very knowledgeable and helped me make good decisions on window coverings and the best options for the styles of each window. The Installer was also very professional, efficient and knowledgeable. We are very happy with our choices. The window coverings look great. We would highly recommend Blinds to Go, and will be in touch when we decide to cover the other windows in our house.
December 14, 2020
Reply from Blinds To Go - HAMILTON
This is wonderful to hear Sherry! We are thrilled to hear of your experience and look forward to working with you again! Thank you for your review!
Happy with the service
December 14, 2020
Reply from Blinds To Go - HAMILTON
This is great to hear Jag! Thank you for your review!
Great service from start to finish
Great service from start to finish. Friendly store consultants, great installer
December 14, 2020
Reply from Blinds To Go - HAMILTON
This is great to hear Victoria! Thank you for your review!
The night blinds let light in and do…
The night blinds let light in and do not reach the sides of windows, bit upsetting....
One door blind fell off within a day, although the installer repaired a bracket when he came back to install another blind. Incorrect pull cords on initial order....
Phone system sucks, had to keep going back to store to speak to someone, quite annoying.
December 14, 2020
Reply from Blinds To Go - HAMILTON
Hi Linda, we are sorry to hear about the issues you have experienced with us. Is there anything we can do to help you? Please let us know, we are here to help!
Our "go-to" option for window coverings
BtG has all the options we will ever need ... in light control, in color, in styles. BtG know window coverings, not merely blinds. We may shop for ideas elsewhere, but we will buy at BtG.
December 14, 2020
Reply from Blinds To Go - HAMILTON
This is great to hear John, thank you for your review!
Staff very helpful and product chosen…
Staff very helpful and product chosen was what we were looking for . Installation services were completed smoothly.
December 14, 2020
Reply from Blinds To Go - HAMILTON
This is great to hear Doug, thank you for your review!
Great Products and Service
December 14, 2020
Reply from Blinds To Go - HAMILTON
This is great to hear Wayne and Bev, thank you for your review!
Excellent staff and installation
Jen was fabulous at assisting me with my order and I highly recommend asking for her if you shop the Upper Wentworth location.
Keston was excellent at installation and I would always recommend him
December 14, 2020
Reply from Blinds To Go - HAMILTON
Wonderful to hear Kim! Thank you for your review!!
Great service and install fast and…
Great service and install fast and easy.. would recommend..
December 3, 2020
Reply from Blinds To Go - HAMILTON
Hi Nancy, we are very happy to hear about your experience with us! Thank you for leaving your review and your recommendation! We look forward to helping you again in the future!
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