Blinds To GoReviews 

5,108
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,450 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and helpfulness throughout the entire process, from consultation to installation. The service provided is frequently described as excellent, with many appreciating the smooth, efficient, and enjoyable experience from start to finish. People are very happy with the products, often highlighting their beauty and how well they fit and operate, enhancing the look of their homes. Reviewers also found the user experience to be very easy, from selecting products to scheduling measurements and installation. However, some people mentioned issues with the quality of certain products, such as blinds squeaking or looking cheap compared to other brands. There were also occasional concerns about scheduling changes, delays in product arrival, or one blind arriving too large for its space.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the entire process,... See more

Product

Customers had positive experiences with the product, often praising the appearance and quality of items like... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the excellent... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, excellent, and awesome... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an excellent experience with Blinds To Go from start to finish. Shermin came to our home and took the time to understand exactly what we were looking for. She was knowledgeable, patient, an... See more

Company replied

Rated 5 out of 5 stars

From start to finish we had a Excellent experience with all the Personnel that First came and sat wuth us, explaining and showing us samples of the different types of vertical blinds. The Three step... See more

Company replied

Rated 5 out of 5 stars

From purchasing our perfect blinds. Thanx Polly, to the awesome installation team. Ken and partner (sorry didn't catch her name.) Both were brilliant, professional friendly and fast. We 100% recomm... See more

Company replied

Rated 4 out of 5 stars

Took a while to get it, they requested full payment before installation and we did not see what it really looked like before payment and installed. Company Lacks trust in their clients but expect us t... See more

Company replied


Company details

  1. #9 of 14 best companies in Window Treatment Store
  2. #4 of 8 best companies in Blinds Shop
  3. #8 of 15 best companies in Curtain Store
  4. #39 of 87 best companies in Decoration and Interior Design Store
  5. #16 of 34 best companies in Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,108)

2,586 reviews in the last 12 months

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Rated 5 out of 5 stars

Great tag team!

Louis and his son Kevin were a great team. They got everything done in less than an hour. Appreciated that they had "extra" pair of shoes to put on to work since we don't wear shoes in our house. I had a few questions and Louis had answers for them. He even called when he was 15 minutes from the appointment so I knew exactly when they will arrive.

June 4, 2026
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Reply from Blinds To Go

Thank you for your kind feedback AK ! We’re happy to hear Louis and Kevin provided such thoughtful service and made you feel comfortable throughout the visit. We’ll be sure to share your appreciation with them.

Rated 2 out of 5 stars

Used to be a real Blinds To Go fan

I was a real Blinds To Go fan. I had their blinds on all my previous home windows and they were great. I put them in my new home and I would no longer recommend their new styles. The chains to control the blinds were metal and now they are plastic- the plastic ones on a number of occasions got stuck to the point I had to call them to have someone come out to fix it and they charged me for that. They say the plastic ones are childproof. They should have created a better design if that is the case. Another blind style they now have is cordless- this too gets stuck halfway up or down so someone needs to come out and again at a charge. A third version we got has a wand to open and close the blinds and yesterday the wand just fell off. So disappointed.

January 2, 2026
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Reply from Blinds To Go

Hi Lena, we are truly sorry to hear about your recent experience. In order to assist you more effectively, could you please provide us with your order number? This will allow us to investigate this matter further and ensure that we address your concerns appropriately. We are here to help you in any way we can!

Rated 5 out of 5 stars

very good experience

salesperson Ari and installer Kyle ( i think) were so nice easy to talk to and professional! Product met expectations.

June 11, 2026
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Reply from Blinds To Go

Thanks for the great feedback Meg! We’re happy our team made your experience a positive one. We’ll share your message with Louis and Kevin.

Rated 5 out of 5 stars

Excellent service

Excellent service

June 4, 2026
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Reply from Blinds To Go

Merci pour votre commentaire Anna ! Nous sommes heureux d’avoir pu vous accompagner.

Rated 4 out of 5 stars

Experience with the Store Blind to go

They give great service from the time you choose your materiel, to the measurement and the installation. The personnel are friendly.

June 12, 2026
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Reply from Blinds To Go

Hi Sylvie,
Thank you for your kind review! We're glad everything went smoothly from selection to installation. We appreciate your support and hope you enjoy your new window coverings!

Rated 5 out of 5 stars

Beautiful asthetic

Rep came to my house. Showed me options.
Installer arrived promptly and installed roller shade.
It looks beautiful.

June 10, 2026
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Reply from Blinds To Go

Thank you for sharing your experience Patrice ! We’re glad you’re happy with the final result. Enjoy your new shade!

Rated 5 out of 5 stars

Always professional and meticulous

Always professional and meticulous

June 5, 2026
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Reply from Blinds To Go

Hi Lynne,
Thank you for the kind words! We’re glad to hear you continue to have great experiences with our team.

Rated 5 out of 5 stars

The whole process was Super Easy!

The whole process was Super Easy!! My Consultant, Annelise, was Great and Communication between us was wonderful!! She helped me choose the fabric for the Curtains and color of the Rod. The Measurer, Steve, was very Professional and the Installer, Oscar knew exactly what he was doing!!
I absolutely LOVE my Curtains!!

June 12, 2026
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Reply from Blinds To Go

Thank you for your kind words Matt ! We’re happy our team helped bring your vision together. We’ll be sure to share your feedback with Annelise, Steve, and Oscar.

Rated 5 out of 5 stars

The sales rep Sebert was wonderful to…

The sales rep Sebert was wonderful to work with, and the price was reasonable. The installer Tim did a good job with installation and removing old blinds that were broken.

June 11, 2026
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Reply from Blinds To Go

We're so glad to hear you had such a positive experience with us! Thank you for sharing your wonderful feedback, Karen!

Rated 5 out of 5 stars

The people who came to measure &…

The people who came to measure & install were extremely professional. We were very happy with the final look.

June 5, 2026
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Reply from Blinds To Go

Thank you so much for your wonderful feedback! We're thrilled to hear that you were pleased with the professionalism of our team and the final look of your window treatments. It's always our goal to ensure our customers are happy with both our service and products. If you have any more projects in the future or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Professional service and Neat and clean installation

Neat and clean installation, with a perfect fit that looks amazing. The installer was very professional and worked efficiently. He didn’t spend unnecessary time marking or making extra holes—he knew exactly what he was doing and completed the job quickly and neatly. Another great thing was that he brought a garbage bag and took all the waste away with him.

Overall, it was a super nice experience. He explained how to use everything very well, helped set up the remote controls, and made connecting the mobile app very convenient and easy.

I would definitely recommend this service to anyone looking for a professional installation.

June 11, 2026
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Reply from Blinds To Go

Hi Naveed,
Thank you for the wonderful review! We're so happy to hear everything went smoothly and that your installer made the experience easy from start to finish. Enjoy your new blinds, and thank you for your recommendation!

Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the initial consultation to the installation. I highly recommend the store in Columbia, Maryland for their professionalism and attention to detail.

June 4, 2026
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Reply from Blinds To Go

Hi Jane,
We appreciate your review happy to hear the Columbia team delivered a great experience from start to finish.

Rated 5 out of 5 stars

The entire process went smoothly.The…

The entire process went smoothly.The turnaround time after getting measured was very quick.My new shutters look great in my bathroom.

June 11, 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the entire process went smoothly and that you are pleased with the quick turnaround time. It's wonderful to know that your new shutters look great in your bathroom. We truly appreciate your kind words and your 5-star rating. If you have any more projects in the future or need any assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

From sale to installation and the…

From sale to installation and the blinds themselves everything and everyone was great.

June 11, 2026
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Reply from Blinds To Go

Hello John,
We really appreciate your kind words! It’s great to hear that everything went smoothly from beginning to end. We hope you enjoy your new blinds for years to come!

Rated 4 out of 5 stars

Cellular shades are one thing; installation is another!

Cellular shades are one thing; installation "made easy" is another thing. Firstly, DIY, really, but follow the following adjustments to the installation instructions: First, the bracket attachment screws are made for a square end screwdriver, which many DIY folks may not have, although Phillips #2 screwdriver will sort of suffice as long as not much pressure is needed to drive it in. Furthermore, if the bracket needs to be attached for inside mount, the back screw head is sufficiently fat or thick that it did not permit the back of the shade enough room to click up into place. We had to buy the same size Phillips flathead screws. Also, for drilling into wood, a 3/32 drill bit is recommended, but the hole is tiny and the screw needs much more torque to go in, and using a Phillips head screwdriver may chew up the screw head. We found a 7/64 drill bit to be much better. So, even though installation was a sad saga that should have been simpler--and perhaps the idea is to promote the use of one of the shop's handymen--following some of the above tips should allow you to DIY!

June 11, 2026
Unprompted review
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Reply from Blinds To Go

Hello Alan,
Thank you for taking the time to share your feedback. We appreciate your detailed comments and will share them with our team as we continue to improve the customer experience.

Rated 5 out of 5 stars

Wonderful experience, Highly Recommended!

Sarah at the King St Toronto store was a pleasure to work with, helped us with every detail and Daniel our installer was great getting it all put together in our home as well. Price was right. We are very happy with our cellular shades and drapes! We are already planning our next order!

May 11, 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Sarah and Daniel provided you with exceptional service and that you're happy with your new cellular shades and drapes. It's always our goal to ensure our customers have a seamless and satisfying experience, and it's great to know we hit the mark for you.

We're excited to hear that you're already planning your next order and look forward to assisting you again soon. If there's anything else we can do for you in the meantime, please don't hesitate to reach out.

Rated 5 out of 5 stars

From sales to installation the staff is knowledgeable courteous and professional I would recommend them to anyone looking to upgrade their window treatments

Sales ,installation and price were all excellent.There products are as advertised . I would recommend Blinds To Go to anyone looking to upgrade their window treatments.

June 11, 2026
Blinds To Go logo

Reply from Blinds To Go

Thank you so much for taking the time to share your positive experience with Blinds To Go! We are thrilled to hear that you were satisfied with our sales, installation, and pricing. It's wonderful to know that our products met your expectations and that you would recommend us to others. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you ever need assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

It was well done.

It was well done.

June 4, 2026
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Reply from Blinds To Go

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you were satisfied with your experience at Blinds To Go. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

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