Blinds To Go Reviews 4,954

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and easy. Many people highlight the excellent service, from initial consultations to efficient installations, noting the care and attention to detail provided by various team members. Reviewers are very happy with the overall user experience, finding it super easy and well-communicated throughout their multiple purchases. However, some customers also noted issues with product quality, such as broken hooks, missing vanes, or blinds that bent or fell apart after a few months. There were also occasional complaints about installation, with some finding it harder than expected or installers leaving debris behind. A few people experienced difficulties with customer service regarding remote deliveries or scheduling, and some felt the company did not stand behind their product.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Product

Customers had ambiguous experiences with product, with many reviewers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the ease, efficiency, and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing satisfaction with the product,... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 4 out of 5 stars

Staff overall was friendly and helpful. The saleswoman was very nice and helped us pick out the blinds and curtains that we needed. I didn't give five stars because the man who installed the left sc... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It wa... See more

Company replied


Company details

  1. #10 of 13 best companies in Window Treatment Store
  2. #5 of 7 best companies in Blinds Shop
  3. #8 of 14 best companies in Curtain Store
  4. #39 of 88 best companies in Decoration and Interior Design Store
  5. #16 of 33 best companies in Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Great customer service at the Windsor…

Great customer service at the Windsor location. Only a few weeks for delivery. Blinds went up without a problem and they look terrific! June 7, 2026
Colleen Ryersee

June 7, 2026
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Reply from Blinds To Go

Hello Colleen,
Thank you for the great review ! We’re happy to hear everything went smoothly and that you’re pleased with your new blinds. We appreciate your support!

Rated 5 out of 5 stars

The installer was great

The installer was great. Hopefully the shade that was faulty will be replaced sooner than later.

June 7, 2026
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Reply from Blinds To Go

Hi Elaine We're glad to hear the installation went well. We'll make sure your replacement is taken care of as quickly as possible.

Rated 5 out of 5 stars

Perfection

The blinds are beautiful and add elegance to my den. The staff, product and service were very easy and very efficient. They tell you who will be coming to your house with a picture. We called the Designer to come to the house. I would recommend Blinds To Go.

June 14, 2026
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Reply from Blinds To Go

Thank you for your kind words Jeffrey ! We're glad you’re enjoying your new blinds and had a great experience with our team. We appreciate your recommendation!

Rated 5 out of 5 stars

Great experience at Blinds to Go Kitchener

Very pleased with the purchase and installation experience at Blinds to Go Kitchener. Everything went according to plan. Blind measurement was accurate, pricing was the same as quote. No surprises. The installation was very professional. Great job.
We bought a new blind for our kitchen. Perfect.
We also had a 12 year old blind for a patio door that needed repair. Fully covered by the lifetime warranty

June 11, 2026
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Reply from Blinds To Go

Thank you for the great review Murray ! We’re glad everything went smoothly from measurement to installation, and that both your new blind and warranty repair were taken care of properly. We appreciate your trust in us!

Rated 5 out of 5 stars

Finishing off our century home upgrade.

Absolutely professional and thorough. It was like your rep anticipated our needs. Wonderful from start to installation finish. Our house is finished off with your blinds and the care to put them in place . It was a bonus that the price was right.

June 6, 2026
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Reply from Blinds To Go

Thank you for the wonderful feedback Marilyn ! We’re so happy to hear everything went smoothly from start to finish and that you’re pleased with the result. We really appreciate you choosing us!

Rated 5 out of 5 stars

Wendy was fantastic -good guidance and…

Wendy was fantastic -good guidance and follow through!!!

June 13, 2026
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Reply from Blinds To Go

Hi Joe,
Thank you! We’re glad Wendy was able to guide you through the process and follow up well. We really appreciate your feedback!

Rated 5 out of 5 stars

The process was easy and the ptoduct was great

The process was easy

June 6, 2026
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Reply from Blinds To Go

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found the process easy and that you had a positive experience with Blinds To Go. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

You guys were a pleasure to deal with

You guys were a pleasure to deal with. From your associate Steve in the showroom to the guy who did the installation, high marks across the board.

June 13, 2026
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Reply from Blinds To Go

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Blinds To Go. It's great to know that Steve and our installation team were able to meet your expectations. We strive to provide excellent service, and your feedback is truly appreciated. If you ever need assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

This is my second order for blinds

This is my second order for blinds! All staff were extremely helpful for both purchases. I will be finishing off my 2nd floor windows soon!

June 13, 2026
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Reply from Blinds To Go

Thank you for your continued trust Cathy ! We’re so glad our team has been able to help with both of your projects. We look forward to helping you with your second floor windows soon!

Rated 5 out of 5 stars

All personnel were helpful and professional

All personnel were friendly, helpful, and professional. The clerk at the Framingham store provided good guidance on options. The measurements went smoothly. The installation was professional and quick. We are happy with the product.

June 13, 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had such a positive experience at our Framingham store. It's wonderful to know that our team was able to provide you with friendly and professional service, and that the installation process met your expectations. We truly appreciate your feedback and are delighted that you are happy with your new blinds. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

Seamless experience

Blinds to go was easy to find online, quoted the best price I could find, and installed the custom blind quickly.

June 5, 2026
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Reply from Blinds To Go

Thanks for sharing your experience! We’re glad we could help bring your project together and that you’re happy with the final result.

Rated 5 out of 5 stars

They were very friendly but not pushy

They were very friendly but not pushy. When there was a slight problem the store manager dealt with the confusion immediately. The installer was fantastic, friendly and not messy.

June 13, 2026
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Reply from Blinds To Go

Hello Dorothy,
Thank you for the great feedback! We’re glad the team was able to sort out the issue quickly and that the installation went smoothly. We really appreciate you taking the time to share this!

Rated 5 out of 5 stars

Great tag team!

Louis and his son Kevin were a great team. They got everything done in less than an hour. Appreciated that they had "extra" pair of shoes to put on to work since we don't wear shoes in our house. I had a few questions and Louis had answers for them. He even called when he was 15 minutes from the appointment so I knew exactly when they will arrive.

June 4, 2026
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Reply from Blinds To Go

Thank you for your kind feedback AK ! We’re happy to hear Louis and Kevin provided such thoughtful service and made you feel comfortable throughout the visit. We’ll be sure to share your appreciation with them.

Rated 2 out of 5 stars

Used to be a real Blinds To Go fan

I was a real Blinds To Go fan. I had their blinds on all my previous home windows and they were great. I put them in my new home and I would no longer recommend their new styles. The chains to control the blinds were metal and now they are plastic- the plastic ones on a number of occasions got stuck to the point I had to call them to have someone come out to fix it and they charged me for that. They say the plastic ones are childproof. They should have created a better design if that is the case. Another blind style they now have is cordless- this too gets stuck halfway up or down so someone needs to come out and again at a charge. A third version we got has a wand to open and close the blinds and yesterday the wand just fell off. So disappointed.

January 2, 2026
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Reply from Blinds To Go

Hi Lena, we are truly sorry to hear about your recent experience. In order to assist you more effectively, could you please provide us with your order number? This will allow us to investigate this matter further and ensure that we address your concerns appropriately. We are here to help you in any way we can!

Rated 5 out of 5 stars

very good experience

salesperson Ari and installer Kyle ( i think) were so nice easy to talk to and professional! Product met expectations.

June 11, 2026
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Reply from Blinds To Go

Thanks for the great feedback Meg! We’re happy our team made your experience a positive one. We’ll share your message with Louis and Kevin.

Rated 4 out of 5 stars

Experience with the Store Blind to go

They give great service from the time you choose your materiel, to the measurement and the installation. The personnel are friendly.

June 12, 2026
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Reply from Blinds To Go

Hi Sylvie,
Thank you for your kind review! We're glad everything went smoothly from selection to installation. We appreciate your support and hope you enjoy your new window coverings!

Rated 5 out of 5 stars

Beautiful asthetic

Rep came to my house. Showed me options.
Installer arrived promptly and installed roller shade.
It looks beautiful.

June 10, 2026
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Reply from Blinds To Go

Thank you for sharing your experience Patrice ! We’re glad you’re happy with the final result. Enjoy your new shade!

Rated 5 out of 5 stars

Always professional and meticulous

Always professional and meticulous

June 5, 2026
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Reply from Blinds To Go

Hi Lynne,
Thank you for the kind words! We’re glad to hear you continue to have great experiences with our team.

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