Blindzonline Reviews 

1,745
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the window blinds and replacement slats are beautifully crafted, fit windows perfectly, and bring a lovely look to their living spaces. Buyers truly love how fast shipments arrive, noting that receiving free samples and final products takes only a couple of days. Consumers also appreciate the straightforward online purchasing steps and the friendly staff ready to assist with sizing adjustments. However, some people mentioned issues with delivery services, noting occasional unexpected courier delays, packages left unattended at the front door, or longer waiting times for specific items.

What people talk about most

Product

Consumers find product quality to be extremely satisfactory, highlighting that blinds are well made and look... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting extremely speedy and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are... See more

Order

Users describe positive interactions with order, highlighting that the process is straightforward and simple.... See more

Service

Clients share positive opinions on service, highlighting an efficient experience from ordering to delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, quick online experience. Simple, clear measuring instructions. Beautiful roller blind received. Quick delivery. Well packed. Great communication. Would use again. The roller blind was well made.... See more

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more


Company details

  1. Blinds Shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,745)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from ordering to such…

Fantastic service from ordering to such a quick delivery time. And i was even happier with the product which was perfect in looks and size, also the lovely customer service lady was old school so helpful and polite so good on you all and i will be highly recommending you as well as using the company myself.

September 17, 2025
Rated 5 out of 5 stars

Fantastic service!

Ordered a sample, received it next day (which is a miracle with the postal service!) Ordered replacement slats the day after and 3 days later they were up and hanging in my kitchen... Fantastic service, lovely product. If only all companies were this efficient. Well done Blinz online.

September 18, 2025
Rated 5 out of 5 stars

Clear website

Clear website, then very friendly and helpful over the phone. You do not buy a blind very often, they made it easy. It fitted perfectly.

September 15, 2025
Rated 5 out of 5 stars

I have just purchased replacement slats…

I have just purchased replacement slats for vertical blinds. From ordering samples through to receiving the replacement slats, Blindzonline have been outstanding. The samples arrived promptly, I then ordered the slats but forgot to allow for centre opening. I emailed over the weekend with the intention of calling first thing on Monday but by 0905 I had already received an email acknowledgement of my requirement. The blinds arrived very quickly and are now in place. Excellent customer service, I shall be ordering more replacement slats very soon.

September 10, 2025
Rated 5 out of 5 stars

Excellent speedy service

I ordered some replacement slats for my vertical blinds. Received a first class service from the ordering of samples through to receiving final product.
Samples received in less than 24 hours and then a couple of days turnaround on the actual replacement slats. Excellent service.

September 2, 2025
Rated 5 out of 5 stars

Easy to use site

Easy to use site, ordering was very easy and adding the measurement insurance was a good idea. (Didn't need it thank god). Was delivered within the time scale stated.

September 4, 2025
Rated 5 out of 5 stars

Lovely looking blinds

The blinds arrived promptly and look lovely in place. There was slight damage to one of the valances but I was reassured by customer service that a new one would be delivered asap.

August 27, 2025

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