This is the worst customer support I've…
This is the worst customer support I've ever received in my whole freaking life.
My blink app was not working right so I get a reset.
When I brought the app back up I could not remember my password. So I attempted the password reset, I never received a verification code. I tried several times and never received a verification code. I called customer support the individual was on the phone with me quite some time. She never told me what it was but she sent me an email I guess that was supposed to help. I never received the email she sent it again never received she sent her a total of five times and I never received it.
However, she did send me an authorization form that was supposed to prove I own the system. I filled it out and sent it back. Several days went by and I heard nothing. I called again, they tried to email me, and I got no such email I had filled out the first authorization and send it in. After this phone call I was sent another authorization. I filled it out and sent it in. I get mail from blink.com and they wanted more information. I sent that in. I get another email they wanted more information. I sent that in. This went back and forth all week. And I'm still without my system. I have emailed blink.com several times, several times! And cannot get a response to my question. The question is WHEN IN THE HELL AM I GOING TO GET SOME SUPPORT! I am actually looking at other security systems now.