Blink Health Reviews 

1,526
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 640 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and efficient shipping processes that bring essential medications safely and securely straight to their front doors. Many consumers deeply appreciate how exceptionally simple it is to get their monthly prescriptions filled smoothly with the help of courteous support teams. Some reviewers were not happy with the extremely high costs associated with certain specialized medications and experiencing occasional unexpected shipping delays. People also noted ongoing challenges regarding difficult bottle designs, expensive monthly copays, and facing difficulties getting timely answers when customer problems arose unexpectedly.

What people talk about most

Product

Clients share ambiguous opinions on product performance and usability. While many reviewers praise the eye... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and efficient... See more

Service

Consumers find service to be positive, highlighting prompt, fast, and efficient experiences with prescription... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly among consumers. Some... See more

Customer service

Customers had ambiguous experiences with customer service, marked by starkly conflicting feedback. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Per my doctor this was the only place to get my special medication at a resonable price point. I did not get a chance to vet the data given to me, but decided to believe the doctor. Set up was fa... See more

Company replied

Rated 4 out of 5 stars

Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they al... See more

Company replied

Rated 4 out of 5 stars

Great product and fast service from provider. Have only been using product for approximately 3 weeks - but appears to be working very well and giving my dry eyes good lubrication. Excellent customer... See more

Company replied

Rated 4 out of 5 stars

My experience with this company was good as far as getting my prescription filled. My only complaint was the delivery. It was left on my porch causing it to blow off into a shrub ..I just happened to... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,526)

584 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Experience was as promised

Communication was good. Product was delivered when expected. Protection to keep meds cold was outstanding.

March 25, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Marie,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you have any questions about your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,

The BlinkRx Team

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Great company

This company is easy to work with. They very fast and accurate.

April 13, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review!

Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Quick response to answer questions and…

Quick response to answer questions and receive first shipment. So far, product works great.

March 27, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review!

Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

I received my drops on time

I received my drops on time. I would like more info on refills.

April 11, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Tom,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you have any questions about your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,

The BlinkRx Team

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Great prices and courteous customer service

I was able to get my prescription at a greatly reduced price which not only saved me money but my health vastly improved with this medication!
The courteous customer service, the ability to auto fill, and the prompt and free shipping are all indicators of great customer service. Very pleased with the entire process and transaction. I highly recommend Blink!

March 25, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

ease of use

ease of use, text features, price

April 2, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Erika,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you ever have any questions about your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,
The BlinkRx Team

Thank you.
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Patient

I love your fast service and the people are very nice on the phone very polite and very helpful. I haven't heard your review

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Filled fast service and delivered my prescription in…

Filled and delivered my prescription in just a few days

March 26, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review!

Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Very responsive

Very responsive. Thanks

April 1, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Donnell,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you have any questions about your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,
The BlinkRx Team

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Environmental shipping

Blink RX has done a great job of providing me with my eyedrop subscription.
I have a major concern with the packaging with which the eyedrops were shipped. Where I totally understand the goal to get the product delivered in the best quality, I have a problem with the use and excess of plastics and the coolant. I have a means to recycle the plastics, but the coolant is a problem. It is said to be non-toxic, but disposing of it is very messy and it ate through the garbage bag. I am wondering if there is an alternative way of shipping.

March 27, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Betty,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you any have questions concerning our packaging process or your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,
The BlinkRx Team

Thank you.
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

My eyes love it!

My eyes feel better than they have in years! My only issue is the dispensing of one single drop. I’m not certain that’s exactly what I’m doing as I can’t feel it hit my eye. The video showing how to prime it didn’t work for me. I think I’m wasting product and it’s super expensive if insurance doesn’t cover it. Otherwise, it’s the best thing to happen to my eyes. I almost feel normal again!!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good, it's been efficient on the first go around. I wish y'all could make refills automatic, we'll see how smoothly that goes on the second round.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent services and delivery

Even thought the eyedrops arrived two days later from promised day, the product arrived well wrapped , inside very well insulated and product at perfect temperature. I do recommend your company for medical products delivery.

March 26, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review!

Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

The communication and swiftness of…

The communication and swiftness of service is great. The product itself works fairly well. I am afraid I will not have enough for 30 days. Occasionally I miss getting the drop in my eye.

March 16, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Beth,

Thank you so much for feedback.

We’re delighted to hear that you had a positive experience using BlinkRx!

If you ever have any questions about your prescribed medication, please don’t hesitate to contact us at 844-926-2480 to speak with a dedicated agent. We’re always here to help.

Best regards,
The BlinkRx Team

Thank you.
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

The customer service is horrendous

The customer service is horrendous
You will be on hold for hours as they transfer you to a million departments and then calls drop.

April 3, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Steven,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

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