Blink Health Reviews 1,482

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting the helpfulness and responsiveness of the staff in assisting with prescriptions, refills, and insurance issues. Many people appreciate the fast and free delivery service, often receiving their medication quickly and conveniently at home. Consumers are also very satisfied with the product itself, finding it effective and providing significant relief for their conditions. The affordability of medications, often at a reduced or even zero cost, is a major positive for many users. However, some customers also noted issues with the product, experiencing side effects or finding it less effective than expected. A few people were dissatisfied with the delivery process, citing problems with carriers or packages being left in insecure locations. Additionally, some reviewers were not happy with the customer service, mentioning difficulties with communication or the process of transferring prescriptions.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the effectiveness of the eyedrops,... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting the speed and efficiency... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and helpfulness.... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers appreciate the ability to get prescriptions at... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the courteous and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Per my doctor this was the only place to get my special medication at a resonable price point. I did not get a chance to vet the data given to me, but decided to believe the doctor. Set up was fa... See more

Company replied

Rated 4 out of 5 stars

Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they al... See more

Company replied

Rated 4 out of 5 stars

Great product and fast service from provider. Have only been using product for approximately 3 weeks - but appears to be working very well and giving my dry eyes good lubrication. Excellent customer... See more

Company replied

Rated 4 out of 5 stars

My experience with this company was good as far as getting my prescription filled. My only complaint was the delivery. It was left on my porch causing it to blow off into a shrub ..I just happened to... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast service

The medicine delivered fast and on or before time needed.

February 5, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

My Doctor prescribed Miebo and signed…

My Doctor prescribed Miebo and signed me up for Blink RX. With my insurance I paid zero dollars and received the eye drops in a few days. Only issue is the possibility of having to pay $$$$$ for the next prescription.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

End up not paying anything with my prescription

Medication delivered to my home and end up not paying anything with my prescription. They helped me with getting the best deal and brand name not generic. Will continue to refill my meds BlinkRx. Thank you BlinkRx!

February 10, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Lilet,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Living Miebo

Getting it was a great experience and it was delivered immediately. It helps me do much as I have severe dry eye. Ty very much.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They senf me a free bottle while waiting for the insurance to approve the prior authorization.
The dtops ate amazing. Was using regular drops up to eight times a day with very little relief.
Now I only use Blink drops three times a day. Very happy.

February 23, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Ordering was easy and shipping was…

Ordering was easy and shipping was fast. I highly recommend.

February 4, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

So streamlined

So streamlined! Everything was taken care of in a matter of minutes! Thank you!

February 2, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

BlinkRx came through for us!

Not sure how it happened but our Ophthalmologist was able to get a prescription filled through BlinkRx when our regular insurer (Anthem Blue CRoss) has been jerking us around for weeks with pre-authorization requirements and denials then appeals for which they take forever.
THANK YOU BlinkRx!!

February 5, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Herb,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

Not Working as well as expected. This medication is not working any better than Restatis and Systane Original eye drops used day

Not Working as well as expected

So far this medication isn't working any better for me than Restatis and Systane original eye drops - both used daily.

February 20, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Mary Jane,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We’re sorry to hear about the difficulty you’re experiencing.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists.

If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

I have arthritis in my fingers and the…

I have arthritis in my fingers and the bottle is hard to squeeze. It doesnt seem enough for a 30 day supply .
With that said I see some improvement in my dry eye so I would like to continue. The cost is also so high but I will give it another month supply to see if it is worth it.

February 20, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Karen,

Thank you for contacting us.

We truly appreciate you bringing this to our attention, as customer feedback is very important to us.

We’re sorry to hear about the challenges you’ve been experiencing.

Although I’m not able to provide direct counseling on medications, I encourage you to reach out to our team and request to speak with one of our pharmacists, who will be happy to assist you.

If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,
The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

My eyedrops came perfectly packed to…

My eyedrops came perfectly packed to insure they were kept safe and secure

February 5, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

I ordered my Miebo eye drops on 1/30/26…

I ordered my Miebo eye drops on 1/30/26 and they said it was 2 day shipping with FedEx. It is 2/18/26 and still no eye drops. Tracking shows that it has been in Hutchins Tx since 2/2/26. Have made several calls to BlinkRx saying they would look into it and call back and never a call back. I have also sent email but have not heard back. I am hoping for a refund and will never do business with this horrible pharmacy again! Plan to let my referring ophthalmologist know too! I would give zero stars if I could!

February 18, 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Pamela,

Thank you for reaching out.

We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

We understand events will happen from time-to-time, and we want to learn from those experiences to improve for all customers.

Please contact us directly at support@blinkrx.com if you would like to discuss this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

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