Although I was warned about the pain when first put the drops in, it would still be nice if it didn’t happen. Otherwise, no problems except blurring for about 30 min, after drops.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I received the medicine quickly. Cost was higher than I’ve seen online but not unreasonable. The box had temperature limits on it and it was shipped when the temperature was cold outside (below the l... See more
Company replied
Once I talked w a human vs online I got straight forward information. I did not know that a sharps container was needed for disposal.
Company replied
The text support assistance is outstanding. Messages inform me of every step from refilling to shipping and lets me know that when they are contacting my physician's office as needed. When seeing Dr.... See more
Company replied
4.1
Great
390 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Medicine didn’t work
Unfortunately, the medicine didn’t work with me. I had to stop it after seven days because it was burning my eyes and my dry eyes symptoms increase a lot. My doctor suggested this medicine to try if it going to help to reduce my Burning and dry eyes symptoms.
April 29, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.
Please call us at (844) 926-2480 and ask to speak with a pharmacist.
Best regards,
The BlinkRx Team
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
First order and experience with this…
First order and experience with this provider. Very happy with my first RX order and delivery. Price, service and delivery have been superb.
April 19, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Excellent service and everyone was so…
Excellent service and everyone was so polite and professional!!! Loved the fast service, will definitely use them :)
April 13, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
I have received my eye drops
I have received my eye drops, Miebo and Tryptyr at zero cost to me. And they were delivered quickly. I'm a little confused as to how much the refills will be.
May 4, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Reply from Blinkrx
Hello,
Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Customer servís is excellent,shipping…
Customer servís is excellent,shipping the medication very quickly.
May 3, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
The product is very good.
May 1, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
My Doctor told me about Blink Rx
My Doctor told me about Blink Rx. He assured me Blink would offer a more reasonable price for this new medication. He was right and as person living on social security, I appreciate more than you know. Your service was very easy, just follow the directions using the link and boom it was delivered in 2 days.
April 16, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Do not use this service
Do not use this service. Changed cost of Miebo dry eye
medication to $783.00 a month from about $380 without notification! AETNA insurance paid half and the rest paid by our insurance NETWORK HEALTHFUND balance for surplus costs. We paid $1200 over 3 months!!!! They also changed mail in pharmacies 3 times in last 3 months as well. Very shady operation. And when I called they hung up on me. DO NOT USE!
May 1, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.
Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.
BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com
It was a very good experience to know…
It was a very good experience to know that someone on a fixed income can get the quality of service
April 11, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Efficient prescription by mail
Once my prescription was processed, I received regular updates on the status of the order. I received my prescription in 2 days via mail.
April 16, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
I have had only one RX filled through…
I have had only one RX filled through Blink so far. I am very pleased so far!
March 29, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
The only problem I had was I still have…
The only problem I had was I still have not been advised of the amount of my prescription.
April 10, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
receiving my medication Quick
April 13, 2026
Unprompted review
Reply from Blinkrx
Thank you very much for your review!
Eye drops prescription
I received my prescription without having any issues.
April 22, 2026
Unprompted review
Reply from Blinkrx
Thank you very much for your review!
Consistently Outstanding Support
The text support assistance is outstanding. Messages inform me of every step from refilling to shipping and lets me know that when they are contacting my physician's office as needed. When seeing Dr. Andrews last week, I thanked the staff for connecting me with BlinkRx.
April 28, 2026
Unprompted review
Reply from Blinkrx
Thank you very much for your review!
The eye drops are working
The eye drops are working. My eyes aren't as dry.
April 29, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
If I could give 0 stars I would
If I could give 0 stars I would. I had a colleague send my prescription to Blink to experience what my patients are saying. The RX was wrong, wrong quantity, this in and of itself is reason for me never to send a patients prescriptions to this pharmacy again.
March 15, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.
Please call us at (844) 926-2480 and ask to speak with a pharmacist.
Best regards,
The BlinkRx Team
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Other companies, take notes!
Everything about this process was easy! I made an account. Entered my information and everything else was the doctor's doing.
Other companies need to take notes!
April 19, 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.