Pricing was Fantastic! I was in the market for some new hair products and wanted to try some higher end ones and BlendBox had a great sale. Pricing was Fantastic so I purchased 4 items. I gave thi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve ordered from BlendBox three times since July, ever since I had the pleasure of meeting the owner. I used to buy all my hair care products from Sephora, but not anymore. I will always prefer suppo... See more
Company replied
I am a retired esthetician. I prefer to buy online my lash/brow tinting products online rather than go into Cosmo Prof. Everything I need is always in stock. Quick free shipping. 5/5 Yes,... See more
Company replied
Blendbox is always amazing to shop with, they have super fast delivery. It is always packed with care so your product comes in excellent shape. I once had an issue with the wrong product sent to me an... See more
Company replied
Company details
Written by the company
BlendBox (blndbox.ca) is a Canadian online beauty retailer specializing in professional haircare. We offer a curated selection of premium salon brands trusted by stylists and beauty lovers across Canada. All products sold on BlendBox are 100% authentic and sourced exclusively from authorized Canadian distributors or directly from the brands, so you can shop with confidence. Our collection includes sought-after brands such as Olaplex, K18, Kevin Murphy, Color Wow, AG Care, amika, Verb, R+Co, and more—making it easy to find professional haircare you can rely on. BlendBox is a woman owned Canadian small business based in the Greater Toronto Area, independently owned and operated with a strong focus on quality, trust, and customer care.
Contact info
Toronto, Canada
- hello@blndbox.ca
- blndbox.ca
3.7
Average
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Happy
My products arrived quickly and were well packaged. I will return for sure
May 15, 2026
Unprompted review
Reply from Blndbox
Thank you so much for your review, we can't wait to serve you again in the near future
Advertisement
Reply from Blndbox
Thank You so much Sharon. We are so excited to serve you again!
Incredible customer service
Incredible customer service. Purolator lost my order and they were able to reship a new one right away. Very pleased!!
May 14, 2026
Unprompted review
Reply from Blndbox
So happy to hear your glitch was sorted quickly! Thank you for your review. We cant wait to serve you again in the near future
Regular Happy Shopper
I've been shopping here since last year and ive been impressed every time. Will definitely continue to shop here
May 14, 2026
Unprompted review
Reply from Blndbox
Thank you for your feedback we can’t wait to serve you again
Great Service
Great Service. Brought in a warranty claim for my ghd and they handled it right away sent me a new product.
May 6, 2026
Unprompted review
Reply from Blndbox
So happy to hear that your ghd warranty was sorted with ease 😊
Advertisement
Was recommended by a friend to try out…
Was recommended by a friend to try out this shop and i'm happy to report it was a great experience.
May 8, 2026
Unprompted review
Reply from Blndbox
Thank you Brian! We are grateful for you giving us a try
Pleasantly surprised
Ordered my k18 products here and I was very pleased with the speed in which they showed up. Packaged with care, and had included samples inside
May 5, 2026
Unprompted review
Reply from Blndbox
Thank you for your feedback Ethan! We can’t wait to serve you again
New Favourite Shop
Great selection of professional haircare products. My order came quickly, everything was packed securely, and the overall experience was very easy.
May 9, 2026
Unprompted review
Reply from Blndbox
Thank you Abbott enjoy your order !
Happy Customer
This was my first time ordering from BlendBox and I had a great experience. Everything arrived as expected and I'd be comfortable ordering again.
May 8, 2026
Unprompted review
Reply from Blndbox
Thank you so much for your feedback Denise. Your words energize us to keep doing better and better !
Advertisement
Very happy
My order was packed with care and arrived same day. It's nice to find a local shop with haircare products I use that ships at this speed
May 8, 2026
Unprompted review
Reply from Blndbox
Thank you so much for your feedback Hellen! We can’t wait to serve you again
Will shop here again
Very happy with my order from BlendBox. The prices were competitive, the delivery was smooth, and the products were exactly what I expected.
May 8, 2026
Unprompted review
Reply from Blndbox
We are so thrilled with your experience. Look forward to serving you again in the near future
Reply from Blndbox
Thank you so much!!! Means a lot . Can’t wait to serve you again
Great Store !
BlendBox had the products I was looking for at a great price. The order process was easy and everything arrived in perfect condition.
May 2, 2026
Unprompted review
Reply from Blndbox
Makes us so happy to hear about your experience and we cant wait to serve you again !
Advertisement
No Item received
The 1st time no problem. The second time, I never received the product nor was it sent. Maybe it has something to do with Canada post but at this point I kind of doubt it
April 27, 2026
Reply from Blndbox
Thank you for your feedback. We did ship this order out promptly, and it was sent with Purolator, not Canada Post.
If there was an issue with delivery, we would have been happy to look into it and help make it right had we been contacted directly at the time. Since this order dates back to April, leaving a 1-star review before reaching out to us about a lost shipment isn’t the right approach, especially when we were not given the opportunity to investigate or resolve it.
We’ll continue this conversation with you by email so we can review the details properly and work through this off the platform.
I didn't have an estimate on the…
I didn't have an estimate on the delivery. Delivery is the problem
April 27, 2026
Reply from Blndbox
Thank you for your feedback. Once a shipping label is created, the carrier tracking page clearly shows the estimated transit time. Our shipping information is also posted on our website, and delivery timelines can vary depending on the destination area and carrier service selected.
Great price
Great price, loved the deal for a two product set! Delivery was fast and efficient! The products were well packed and work exactly as I hoped!
April 27, 2026
Reply from Blndbox
Thank you so much for your kind review! We’re thrilled you had a great experience with us and truly appreciate your support. Enjoy your new products!
Reply from Blndbox
Thank you so much for your feedback! we are so excited to serve you again in the near future :)
Advertisement
Reply from Blndbox
Hi Erika
I’m sorry to hear you felt the shipping took too long. We always aim to process and ship orders as quickly as possible, but delivery timing can vary depending on the shipping method selected and carrier transit times.
We appreciate your feedback and will continue working to make the shipping experience as smooth and clear as possible.
Thank you,
The BlendBox Team
No next day delivery even when promised
I ordered last week Thursday expecting next day delivery. Order came on Monday. I ordered from you for the next day delivery since I had an event to attend to and needed the product. Ended up using another product. No longer need.
April 24, 2026
Reply from Blndbox
Hi there,
Thank you for your feedback — I’m sorry the timing didn’t work out for your event.
Just to clarify, same-day/next-day local delivery is only available when the “Local Delivery” option is selected at checkout. When a shipping option is selected instead, the order moves through our regular carrier network, which can take a few business days depending on pickup and transit timing.
I completely understand the frustration when you needed the product for a specific date, and I’m sorry for the disappointment. We appreciate you giving us a try and will continue working to make the delivery options as clear as possible at checkout.
Thank you,
The BlendBox Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.