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BlocOut Reviews 5,901

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting prompt responses and helpful resolutions to issues. Many people found the user experience to be amazing, with easy and straightforward installation processes. The product itself is often praised for its effectiveness in blocking out light, significantly improving sleep quality for many users. However, some customers were dissatisfied with the product's quality, mentioning instances of damage upon arrival or issues with parts not fitting correctly. A few other people also felt that the ordering process could be problematic, with delays due to out-of-stock fabric or difficulties with precise measurements, which are crucial for a perfect fit.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many praise the product for its effectiveness in blocking... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the high quality, durability, and... See more

User experience

People report positive experiences with user experience, often praising the ease of installation and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process straightforward... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the excellent... See more

Based on these reviews

Rated 4 out of 5 stars

We needed blinds for our daughter's room and saw BlocOut online. Straight away, we were impressed with the clever design, and good value. They seemed easy to install based on what we saw online, and... See more

Rated 4 out of 5 stars

Arrived. Good quality product but slightly mis measured and scuffed / damaged possibly in transit. Excellent customer after care ensured speedy replacement and now works well. Slight improvement in f... See more

Company replied

Rated 4 out of 5 stars

I started looking at these blinds for both bedrooms in my home since I moved in and finally got round to ordering. I found fitting these was fairly easy but the measurements need to be exact highly re... See more

Rated 5 out of 5 stars

We have bought these blinds before and love them. Initially, we didn't think we wanted one in the ensuite bathroom, but had a change of mind. They are brilliant at blocking out light and easy to fit,... See more


Company details

  1. Blinds Shop
  2. Bedroom Furniture Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

At BlocOut we understand the importance of quality sleep and how it can impact every aspect of your life. That's why we are passionate about designing blinds that deliver proper blackout, helping you to get a better night's rest. The BlocOut blind gives you proper blackout thanks to light-blocking side rails, a rubber seal and premium blackout fabrics, offering an effective sleep aid day or night. From a state-of-the-art manufacturing facility in the UK, our team of dedicated professionals create precision-cut, made-to-measure blinds quickly and efficiently for customers around the world. We continuously improve our supply chain sustainability and performance by using practices that protect employees, the local community and the environment. This includes preventing pollution, reducing emissions and recycling. Plus, we always strive to use materials, energy, and other resources more efficiently when we can. The patented design of the BlocOut provides excellent light exclusion in your bedroom, nursery, or media room. The high-quality blackout fabric is encased in an easy-to-install aluminium cassette, with precision-engineered light-blocking siderails and a brush seal on the lower edge of the blind. Together these durable components provide a proper blackout solution, making it the ideal sleep aid. BlocOut has been recognised as for its outstanding design and innovation by ‘Red Dot’. The expert jury in product design stated - "Thanks to its especially sophisticated material composition, the BlocOut performs outstandingly in its function as a blackout element while additionally improving the indoor climate."


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

5-star
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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fast delivery

Fast delivery. Great product at reasonable price. Good quality.

October 15, 2025
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Reply from BlocOut

Thanks for your review, Julie! We’re glad to hear your order arrived quickly and that you’re happy with the quality and value of your blind.

Rated 3 out of 5 stars

Work as intended but tricky…

Work as intended but tricky installation
Like the title says, the instructions / videos for assembly are OK but not great (some parts differ, some bits you are left to figure out). The measurements need to be extremely precise and have a very symmetrical window. You need to do quite a bit of DIY if measurements are a bit off - or take up the measurement insurance thing and request changes but to us that would've been a long delay.
Overall is a really good solution to block sunlight but requires quite a bit of DIY to install.

October 15, 2025
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Reply from BlocOut

Thanks for your detailed review, Sam. We’re glad to hear the blind is working well for blocking sunlight, though we’re sorry the installation felt trickier than expected.

Accurate measuring is important with made-to-measure blinds, and we appreciate your feedback on the guides and videos.

If you ever need help with adjustments or fitting tips, feel free to reach out to us.

Rated 5 out of 5 stars

Extremely recommended

Usually a company has either a great product or a great service, I'm impressed they have both.

October 22, 2025
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Reply from BlocOut

Thank you for your fantastic review, Alessio. We’re delighted to hear you’ve had a great experience with both our product and our service. We really appreciate the kind words!

Rated 5 out of 5 stars

Really happy with the blind purchased

Really happy with the blind purchased. The best blind I have come across with simple installation as well as a quality product

October 20, 2025
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Reply from BlocOut

Thank you for your great review, Wayne — we’re really pleased to hear you found the installation simple and that you’re so happy with the quality of the blind.

Rated 2 out of 5 stars

They were already broken from one side…

They were already broken from one side when they came and even after fitting everything we struggle everyday to open and close because one side of the rail doesn’t gets the blind inside and gets stuck or gets out of the tracks! It has been a disappointing experience. We were actually going through house renovations and hence lots was going on and we didn’t opened our package for weeks because our bedroom was getting painted. Hence it was too late to complain or return!

October 16, 2025
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Reply from BlocOut

Hi there Finlay, we’re glad we were able to fully resolve this for you and that you’re now happy with the result. Thank you for your patience throughout the process - we appreciate it.

Rated 5 out of 5 stars

Good product

Good product delivered in a timely manner, well packaged. Lots of choice of patterns.

October 15, 2025
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Reply from BlocOut

Thanks for your review, Helen. We’re glad to hear your order arrived on time, well packaged, and that you found plenty of pattern options to choose from.

Rated 5 out of 5 stars

Absolutely chuffed with the blinds

Absolutely chuffed with the blinds. They fit the window perfectly and block out ALL the light. They were easy to install and are easy to operate. They look sleek and minimalistic.
Took a few weeks to be delivered but there was regular updates which made me feel like they were being lovingly made. Once despatched they arrived quickly in a sleek box

October 15, 2025
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Reply from BlocOut

Thank you for your fantastic review, Emily! We’re delighted to hear the blinds fit perfectly, block out all the light, and look sleek in your space. Great to know installation was easy and that the updates during production kept you informed while they were being handmade. We really appreciate your feedback!

Rated 5 out of 5 stars

Brilliant highly recommended

Very easy to measure and place my order ,really good turn around on order .
Bought for my adult sons house he works nights and now he can sleep all day with out getting disturbed .

October 14, 2025
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Reply from BlocOut

Thanks for your great review, Jayne! We’re so pleased the ordering process was easy and that the blinds are helping your son get proper rest during the day.

Rated 5 out of 5 stars

Such great blinds

Such great blinds! Absolutely no light comes in. Great for both my kids bedrooms.

October 14, 2025
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Reply from BlocOut

Thank you for your lovely review, Sian! We’re delighted to hear the blinds are giving both of your kids completely dark bedrooms. We really appreciate the feedback!

Rated 5 out of 5 stars

Fitted OK and does the job

Fitted OK and does the job

October 13, 2025
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Reply from BlocOut

Thanks, John! We’re glad to hear the blind fitted well and is doing the job for you.

Rated 1 out of 5 stars

“The quality is very bad


“The quality is very bad, I do not recommend it at all, and it’s overpriced.”

October 30, 2025
Unprompted review
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Reply from BlocOut

Thanks for your review, we’re sorry to hear you feel this way.

We can’t match your feedback to an order, but we’d really like to understand what went wrong so we can help. Our blinds are handmade in the UK using high-quality materials, so your experience doesn’t sound typical of what we aim to deliver.

If you could get in touch at hello@blocout.com with your order details or photos, we’d be happy to look into this for you.

Rated 1 out of 5 stars

Disappointing Experience

– Disappointing Experience
Our experience with Bloc Out Blinds has been very disappointing. The blinds we received were the wrong size, and despite multiple attempts to contact the company, responses have taken up to four working days each time. Communication has been slow and unhelpful, and the team has been evasive regarding both a refund and replacement. Unfortunately, the customer service provided has been far below expectations, and we would not recommend this company based on our experience.

October 20, 2025
Unprompted review
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Reply from BlocOut

We’re sorry to hear about your experience, Ben. Receiving blinds that don’t fit and then struggling to get timely updates is understandably frustrating, and it’s not the level of service we aim to provide.

Our blinds are handmade to the exact measurements provided, and when issues arise we always try to resolve them as quickly as possible, so we’re disappointed to hear our communication fell short for you.

I can see your case is now closed with our Customer Service Team. Once again, sorry for the inconvenience caused, Ben.

Rated 5 out of 5 stars

Great product

Great product. Easy to fit and stop the light completely in my toddlers south facing bedroom!

July 22, 2025
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Reply from BlocOut

Thanks for your review Lucy, pleased to hear your comments!

Rated 2 out of 5 stars

Rubbish

I got my measurements perfect and the blinds are slightly too small. Had to order a new set of brackets which have taken over 1 week to arrive, and still have not arrived. No wonder they want you to pay MORE for insurance against the measurements you take. I can fit the blinds myself even if I have to pack with spacers to make them fit however buying the blinds then paying for a fitter would not be worth it. Just use a trustworthy reputable brand to buy blinds and don’t waste your time and money on these clowns

October 30, 2025
Unprompted review
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Reply from BlocOut

We’re sorry to hear about your experience, Martin. That’s definitely not the experience we want you to have.

Our blinds are handmade to the exact measurements provided, and we offer Measure Protect as an optional safeguard for customers who want extra peace of mind with custom sizing. We understand delays with replacement parts are frustrating, and we apologise that your brackets took longer than expected to arrive.

We’d be happy to look into your order and help resolve the sizing issues you have experienced and any associated challenges with installation.

Please do get in touch with photos of the blinds and installation at hello@blocout.com and we will do our best to help.

Rated 4 out of 5 stars

Goid product

Goid product. Blind measurement need to be accurate to produce good outcome

October 1, 2025
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Reply from BlocOut

Thanks for your review, Mike. We’re glad to hear you’re happy with the product.

You’re absolutely right that accurate measuring is important for the best possible fit. Our measuring guides and Measure Protect option can help with that too.

Rated 3 out of 5 stars

We purchased the blind to replace our…

We purchased the blind to replace our block out curtains in our autistic son's bedroom. In summer he was waking at daybreak, so early! The blind is still leaking daylight especially when the window is open. During a London summer this is often not an option. Maybe should have investigated further.

September 3, 2025
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Reply from BlocOut

Thanks for your review, Della.

We’re sorry to hear the blind hasn’t fully solved the early morning light for your son.

If you can send us some photos of the installation, we can make sure everything is as it should be and perhaps suggest ways to improve performance.

You can email us at hello@blocout.com with some photos and we will aim to help from there.

Rated 5 out of 5 stars

If you're on the fence, let this convince you!

Absolutely blown away by the quality and the true black-out effect of these blinds. We've been looking for a curtain/blinds option for our back bedroom and thought we'd take a punt on Bloc Out as we didn't know anybody else who'd installed them before. They arrived in exactly two weeks, the quality even of the packaging was impressive and then the actual blind itself, they're clearly so well made. They installed easily and fit perfectly. The black out is nothing like you've ever had before. We've had black out roller blinds with a blackout curtain on top and this still beats it. Will absolutely be recommending to everyone we know.

October 24, 2025
Unprompted review
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Reply from BlocOut

Thank you for such an amazing review!

We’re thrilled to hear how impressed you are with the quality, the fit, and the blackout performance. It’s great to know the installation was easy too, and that our blinds outperformed your previous blackout setup.

We really appreciate your recommendation and your trust in choosing us!

Rated 5 out of 5 stars

easy and hassle free

Quick and easy hassle free to order with full instructions on how to measure and fit...We will be ordering more..

October 3, 2025
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Reply from BlocOut

Thank you for your lovely review, Nicola! We’re delighted to hear the process was quick and hassle-free and that you found the measuring and fitting guides helpful.

We really appreciate your repeat order!

Rated 5 out of 5 stars

Very good black out blind.

Easy order, kept in touch re my order manufacture and dispatch, quality product with total blackout.

October 3, 2025
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Reply from BlocOut

Thanks for your great review, Ted! We’re so pleased the ordering process was smooth, communication clear, and that you’re happy with the quality and total blackout performance.

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